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Donald Kaye - CAA South Central Ontario. Thornhill, ON, CA

Donald Kaye Donald Kaye

AVP, Customer Experience, Retail | CAA South Central Ontario

Thornhill, ON, CANADA

A performance driven Operations Leader with 15+ year’s Senior Director, Leadership & National Store Support experience.

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Biography

A performance-driven Operations Leader with 15+ years of Senior Director, Leadership & National Store Support experience for Global luxury fashion, lifestyle and specialty retail brands (revenues up to $1 billion, 243+ stores).

Industry Expertise (4)

Staffing and Recruiting Corporate Leadership Automotive Management Consulting

Areas of Expertise (4)

Retail Business Development Visual Merchandising Inventory Management

Education (2)

Ryerson University: B.Com., Business Management 2004

Activities and Societies: RyeSAC Board of Directors (Elected), Academic Governor (Elected), Co-Founder Ryerson Law Society, Ryerson Business Students Union
Major: Business Strategy & Operations
Minor: Finance
Minor: Business Law

Humber College: Honours Diploma, Business Administration 2000

Activities and Societies: Member Dean's Roundtable
Specialization in Golf Industry.

Recipient President's Award for Academic Achievement (Graduate 1st in Class), Recipient of 5 President's Letters for Academic Achievement, Recipient Richard H. Grimm Award

Media Appearances (4)

Inside CAA's community-focused retail approach

Strategy Magazine  online

2018-05-23

“You move through the store as you would move through your home,” he says. “It gives you a feeling of warmth that helps you talk about things we offer, but also the things we advocate for in the communities where we operate. Our stores are starting to morph and shape into what our members are asking of us.”

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New CAA Store Opens in Brampton

inbrampton  

2017-06-08

“We are delighted to unveil an all-new store experience for our members and customers in Brampton. The new store represents our commitment to delivering exceptional travel and member experiences,” said Donald Kaye, Director, Customer Experience Retail, CAA Club Group.

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CAA opens newly designed store In Brampton

Toronto Business Daily  

2017-06-04

Donald Kaye, CAA Club Group director of customer experience retail, said the improvements are designed to give customers a unique experience.

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Newly redesigned CAA Brampton store opens its doors

CNW Group  

2017-05-31

"We are delighted to unveil an all-new store experience for our members and customers in Brampton. The new store represents our commitment to delivering exceptional travel and member experiences," said Donald Kaye, Director, Customer Experience Retail, CAA Club Group.

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