Areas of Expertise (10)
Gaylen D Paulson is a management senior lecturer and expert on organizational behavior, including negotiation, conflict management, persuasion and interpersonal communication. He has researched and written about confrontation, resisting and overcoming resistance to persuasion, negotiation strategies, the impact of electronic communication on performance, and perceptions of threats and warnings in the workplace.
Paulson is the associate dean and director of the executive education program at the McCombs School of Business, The University of Texas at Austin.
Recent consulting and executive training programs have included 3M, Aegon, Bayer, BBVA/Compass, Blue Cross Blue Shield, British Petroleum, China National Offshore Oil Corp., The Conference Board, Dell, Dun and Bradstreet, Ernst & Young, Guidant, Harcourt, HEB, Hewlett-Packard, Johnson & Johnson, KLA-Tencor, LCRA, LG, Microsoft, PMI, NPR, Ortho-McNeil, Petrobras, Pfizer, Rackspace, Samsung, Shell, SK, St. Jude Medical, Texas Instruments, Texas Capital Bank, the U.S. Air Force, U.S. Army, the U.S. General Services Administration, and the U.S. Navy. Paulson presents frequently in programs focusing on negotiation skills, managerial leadership and strategic influence.
Northwestern University: Ph.D., Communication, Management, Organizational Behaviour 1998
Northwestern University: M.Sc., Organizational Behaviour
University of Minnesota: B.Sc., Undergraduate Studies
Media Appearances (6)
McCombs School of Business Advances Plans for New Robert B. Rowling Hall
University of Texas at Austin online
“This flexible, cutting-edge learning environment will enable us to continue to expand and evolve our programs, impacting leading executives and organizations from around the world.”
One Year In, Here are 6 Career Skills I've Put to Good Use
Gaylen Paulson is well known for advocating the strategy “Always ask for the things you want, even if you don’t think you can get them.”
A Simple Strategy To Get More Of What You Want
Gaylen Paulson's advice is cited as "one of the best lessons" learned by Kevin Ready, author of Startup: An Insider's Guide to Launching and Running a Business.
Breaking Gridlock and Solving Problems: Lessons from the Global Warming Debate
ID University: Brands, Markets & Innovation online
"We all agree other individuals or nations need to make changes, but fail to recognize our own 'objective' point of view is clouded by self interest."
How To Be a Creative Genius
OPEN Magazine print
Each of us is capable of churning out creativity. Consider this your guide to great ideas.
Five Minutes With Gaylen Paulson
Business Journal online
Q&A with Gaylen Paulson in the Austin Business Journal.
Sample Talks (1)
How to Be a Creative Problem Solver
You need to be constantly diligent in your problem solving activities, thinking differently than you have in the past. Advanced creative problem solving skills are essential to success in any organization. Paulson says that these problem solving skills become even more important as one advances in their organization. And more times than not, the employee will be highly rewarded for their creativity. Paulson presents eight steps to enhance personal creativity.
- Workshop Leader
- Corporate Training
Listing of top scholarly works by Gaylen D. Paulson.
In this paper, a buyer's use of online auctions from a fairness perspective is explored, considering social-psychological approaches to understanding perceptions of just outcomes and procedures.
A look at the effectiveness of negotiations conducted via more" lean" media
(eg, e-mail, telephone).
The presented study explores the effect of interacting over the Internet on
interpersonal trust when bargaining online.
Individuals often fabricate socially appropriate reasons for rejecting a request while withholding real but hurtful ones.
In this article, we explore the degree to which the language used in a request affects both the way it is perceived and the refusals that it prompts.
Individuals sometimes feel compelled to confront a rule-violator. Because the goal of a confrontation is to stop the objectionable action, the violator may feel that his or her autonomy is being threatened and may resist complying.