Secondary Titles (2)
- Chair, Kelley Direct MBA & MS Programs
- John R. Gibbs Professor
Industry Expertise (2)
Areas of Expertise (6)
Usability in Mobile Systems
Virtual Teams and Groupware
ITIL v2 Manager's Certificate (professional)
IT Service Management Forum (itSMF) USA, Industry Knowledge Contribution Award (professional)
SBC Fellowship (professional)
Innovative Teaching Award (professional)
2003 - 2004
MSIS Teaching Excellence Award (professional)
MSIS Teaching Excellence Award (professional)
Indiana University Teaching Excellence Recognition Award (TERA) (professional)
CIS Club President’s Pick Award (professional)
University of Arizona: Ph.D., Business Administration 1995
University of Iowa: M.S., Computer Science 1993
Birla Institute of Technology: B.Eng., Computer Science 1987
Media Appearances (3)
IU Kelley School of Business to dedicate Hodge Hall Undergraduate Center
IU Bloomington Newsroom online
IU President Michael A. McRobbie will preside over the event. Other participants will include Hodge, IU Bloomington Provost and Executive Vice President Lauren Robel, Kelley School Dean Idalene "Idie" Kesner, Kelley Undergraduate Program Chair Ramesh Venkataraman and IU Foundation President and CEO Dan Smith, who also played a crucial role in the project as Kesner's predecessor as Kelley dean...
Kelley MSIS students win regional case competition; next is international competition in Las Vegas
IU News Room online
"The CA global case competition on the strategic value of information technology management is the only one of its kind, focusing on issues at the intersection of business and technology. This win allows Kelley and the MSIS program to defend the international title they won in the first edition of the global case competition in November 2008," said Professor Ramesh Venkataraman, director of Kelley's MSIS program...
Kelley School professor helps to establish major conference on IT service management
IU News Room online
Ramesh Venkataraman, a professor in Indiana University's Kelley School of Business, was one of the primary organizers of a major symposium on information technology service management at the University of Dallas this week (Oct. 26-27)...
DocBase-Design, Implementation and Evaluation of a Document Database for XMLJournal of Database Management
2011 This article introduces a complete storage and retrieval architecture for a database environment for XML documents. DocBase, a prototype system based on this architecture, uses a flexible storage and indexing technique to allow highly expressive queries without the necessity of mapping documents to other database formats. DocBase is an integration of several techniques that include (i) a formal model called Heterogeneous Nested Relations (HNR), (ii) a conceptual model XER (Extensible Entity Relationship), (ii) formal query languages (Document Algebra and Calculus), (iii) a practical query language (Document SQL or DSQL), (iv) a visual query formulation method with QBT (Query By Templates), and (v) the DocBase query processing architecture. This paper focuses on the overall architecture of DocBase including implementation details, describes the details of the query-processing framework, and presents results from various performance tests. The paper summarizes experimental and usability analyses to demonstrate its feasibility as a general architecture for native as well as embedded document manipulation methods.
Market Potential for ITSM Graduates: A SurveyInformations Systems Management
2009 IT Service management is an emerging discipline likely to enhance existing academic IT program offerings. One barrier to adoption of ITSM in IT academic programs is the uncertainty that students can get jobs as a result of such education and knowledge. To overcome this barrier, a survey of the membership of the U.S. IT Service Management Forum, a practitioner organization, was conducted. The results of this survey show that there is a market of at least 15,000 hires per year in the U.S. for undergraduate and graduate students who have ITSM skills, and that companies are willing to hire ITSM-trained graduates.
Designing Document SQL (DSQL)- an Accessible Yet Comprehensive Ad-hoc Querying Frontend for XQueryJournal of Database Management
2009 This article presents DSQL, a conservative extension of SQL, as an ad-hoc query language for XML. The development of DSQL follows the theoretical foundations of first order logic, and uses common query semantics already accepted for SQL. DSQL represents a core subset of XQuery that lends well to optimization techniques, while at the same time allows easy integration into current databases and applications that useSQL. The intent of DSQL is not to replace XQuery, the current W3C recommended XML query language, but to serve as an ad-hoc querying frontend to XQuery. Further, the authors present proofs for important query language properties such as complexity and closure. An empirical study comparing DSQL and XQuery for the purpose of ad-hoc querying demonstrates that users perform better with DSQL for both flat and tree structures, in terms of both accuracy and efficiency.
RESRES: The story behind the paper ‘Research in software engineering: An analysis of the literatureInformation and Software Technology
2009 This article is a background report describing a comprehensive study of research in the three computing disciplines Computer Science, Software Engineering, and Information Systems. Findings relate to research topics, approaches, methods, reference disciplines, and levels of analysis. The article informally describes the process used and the research products produced.
Cognitive Fit between Conceptual Models and Internal Problem Representations: The Case of Geospatio-Temporal Conceptual Schema ComprehensionIEEE Transactions on Professional Communication
2006 Geospatio-temporal conceptual models provide a mechanism to explicitly represent geospatial and temporal aspects of applications. Such models, which focus on both "what" and "when/where," need to be more expressive than conventional conceptual models (e.g., the ER model), which primarily focus on "what" is important for a given application. In this study, we view conceptual schema comprehension of geospatio-temporal data semantics in terms of matching the external problem representation (that is, the conceptual schema) to the problem-solving task (that is, syntactic and semantic comprehension tasks), an argument based on the theory of cognitive fit. Our theory suggests that an external problem representation that matches the problem solver's internal task representation will enhance performance, for example, in comprehending such schemas. To assess performance on geospatio-temporal schema comprehension tasks, we conducted a laboratory experiment using two semantically identical conceptual schemas, one of which mapped closely to the internal task representation while the other did not. As expected, we found that the geospatio-temporal conceptual schema that corresponded to the internal representation of the task enhanced the accuracy of schema comprehension; comprehension time was equivalent for both. Cognitive fit between the internal representation of the task and conceptual schemas with geospatio-temporal annotations was, therefore, manifested in accuracy of schema comprehension and not in time for problem solution. Our findings suggest that the annotated schemas facilitate understanding of data semantics represented on the schema.