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Sirkka Jarvenpaa - The University of Texas at Austin, McCombs School of Business. Austin, TX, US

Sirkka Jarvenpaa

Professor, Department of Information, Risk, and Operations Management | The University of Texas at Austin, McCombs School of Business

Austin, TX, UNITED STATES

One of the most prolific scholars in the field of information systems.

Social

Areas of Expertise (6)

E-Business E-Commerce Decision Support Systems Customer Insight Social Media in Business Communication Technologies

Biography

Sirkka Jarvenpaa holds a dual appointment with McCombs and the Center for Women's and Gender Studies at UT Austin. Her work explores online communities (such as music remix sites like NIN.com), corporate social media platforms, and off-shoring and outsourcing within tech and engineering. She has written for the IBM Center for The Business of Government and has held visiting scholar appointments at Harvard and MIT, among many others.

She is the Director of the Center for Business, Technology, and Law and holds the Bayless/Rauscher Pierce Refsnes Chair in Business Administration. Her research and teaching interests include online activism, open innovation, and the strategic use of information technology.

Media

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Jepson Colloquium: Leadership in Global Services Teams

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Education (3)

University of Minnesota: Ph.D., Management Information Systems 1986

University of Minnesota: MBA., Management Information Systems 1982

Bowling Green State University: B.Sc., Business Administration 1981

Media Appearances (4)

Learning to Innovate

Texas Enterprise | Big Ideas in Business  online

2013-03-09

Innovation is everywhere at the McCombs School of Business... Professor Sirkka Jarvenpaa teaches "Managing Innovation in a Global Company," an MIS course that teaches graduate students how to manage open innovation in large, established organizations as well as in small start-ups operating in and leveraging global distributed environments for greater organizational effectiveness.

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Virginia Tech Engineer Defines the Globalization Rubric for Construction

Virginia Tech News  online

2012-12-03

Imagine going in for a performance evaluation and the only object in the room is a report saying your work is not up to par. No explanations are provided, and no one is available to you to ask how to improve your efforts.

This feeling of frustration is one many construction companies face in their efforts to go global.

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Digital Tech Pioneer Andrew Whinston Ranked Most Influential MIS Researcher

McCombs TODAY  online

2011-02-02

Sirkka Jarvenpaa and three other faculty members at the school are also identified in a group of 130 top-tier researchers exemplifying quality and sustainability of scientific output and diversity of research.

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Jarvenpaa Receives Honorary Doctorate in Finland

McCombs TODAY  online

2009-07-15

Professor Sirkka Jarvenpaa returned to her native Finland to receive an honorary doctorate from the University of Jyvaskyla May 23, 2009.

“As a researcher of electronic commerce, virtual organizations, and team work, in particular, she represents the absolute peak of international academic research,” the citation read.

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Articles (7)

A Review of Interorganizational Collaboration Dynamics Journal of Management

2015-07-04

We find six distinct patterns of interorganizational collaboration (IOC) dynamics varying in complexity from a simple binary loop to multiloop recursive flows. We also find that the more complex dynamic patterns are associated with successful outcomes.

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Creation in Innovation Networks California Management Review

2014-01-01

This article focuses on how company participants in heterogeneous industry networks share private knowledge while protecting firm-specific appropriation. We go beyond the prevailing strategic choice perspectives to discuss interactive revealing practices that sustain joint opportunity creation in the fragile phase of early network formation.

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How Do IT Outsourcing Vendors Respond to Shocks in Client Demand? Journal of Information Technology

2014-01-01

This multiple case study examined five pairs of relationships between Chinese vendors and their Japanese clients, drawing on resource dependence theory, which considers two response strategies: bridging and buffering. Our findings suggest that both bridging and buffering should be specified further on the basis of their explorative and exploitative dimensions, and that the choice of a particular strategy depended on the power relation between the vendor and client.

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How Finnair Socialized Customers for Service Co-Creation with Social Media MIS Quarterly Executive

2013-10-14

Firms are increasingly using social media to establish online communities where customers and other community members co-create new solutions. We describe how Finland's national airline, Finnair, succeeded in co-creating service ideas by using a variety of social media technologies and "socialization tactics" to help ensure that community members identified with the company's image and engaged in dialogs that were aligned with both company and customer needs.

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Boundary Management in Online Communities: The Cases of the Nine Inch Nails and ccMixter Music Sites Long Range Planning

2011-10-01

Online communities foster unprecedented creativity, but at the same time they challenge the contemporary organisational boundary literature... Our empirical study involves an exploratory case research design of two established music remix sites: nin.com and ccMixter.org. We report on the community boundaries and their interdependencies, as well as on how the interdependencies are related to the goals and creative content production of online communities. The paper offers new insight into the role of integrative boundary management.

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Consumer Trust in an Internet Store: A Cross‐Cultural Validation Journal of Computer Mediated Communication

1999-12-01

Many have speculated that trust plays a critical role in stimulating consumer
purchases over the Internet. Most of the speculations have rallied around US consumers purchasing from US–based online merchants. The global nature of the Internet raises ...

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Communication and Trust in Global Virtual Teams Journal of Computer Mediated Communication

1998-06-01

This paper explores the challenges of creating and maintaining trust in a global virtual team whose members transcend time, space, and culture. The challenges are highlighted by integrating recent literature on work teams, computer-mediated ...

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