Experts Matter. Find Yours.
Connect for media, speaking, professional opportunities & more.
Is working remotely finally the new normal?
For years, it was touted by consultants as the more efficient option for maximizing work and allowing life balance for employees, but few industries actually allowed or embraced the idea of people working remotely. There were always exceptions – but seldom was it is policy. Until COVID-19 came, and now just about every office, institution or administration has had to adapt to remote working to stay operational. And for the most part, it works. Furthermore, employers must brace themselves for the initial fluctuation in work productivity as their employees adjust to the challenges of the pandemic while working from home, according to Dr. Melissa Furman, a lecturer of management in the James M. Hull College of Business at Augusta University. “As the pandemic carries on, it seems like more employers are noticing how working remotely is becoming the new trend and industries are getting used to the idea,” said Furman. “The latest technologies, such as online meeting platforms, will help ease the transition and keep a sense of cohesiveness outside the workplace.” So once the dust has settled from COVID-19 and the new normal sets in across America, what will workplaces look like? Will remote working be accepted and encouraged? What risks are there to offices slipping back into the old and traditional ways? There are a lot of questions to consider, and if you are a journalist covering this topic, that’s where Augusta University can help. Furman is a respected leader in management with over 30 years of business coaching, mentoring and higher education administration. Click on her name to schedule an interview.
CAA Insurance Company is introducing a $100 Auto Insurance Relief Benefit for all active auto policies in effect before May 1, 2020. No action is required by insureds or their brokers in order to receive the benefit. “CAA Insurance continues to explore ways to help consumers save money on their insurance premiums during this difficult time,” says Matthew Turack, president of CAA Insurance Company. “We know that driving distances have reduced, and that Ontarians are looking to reduce their auto insurance costs accordingly. This benefit, coupled with our previously announced 10 per cent rate reduction on home and auto insurance, will provide significant savings for those looking to manage their expenses.” CAA Insurance agents and brokers are available to assist customers to find additional ways to adjust coverage and payment plans to reflect reduced driving behaviour such as: CAA MyPace, Canada’s first pay-as-you-go auto insurance program, so you only pay for the kilometres you are using Reducing annual mileage amounts on policies Insurance adjustments for multiple cars that aren’t being driven CAA Insurance Company is the only insurer to date, to provide both a rate reduction and offer a relief benefit for policyholders. The measures were informed by a recent survey conducted by CAA South Central Ontario (CAA SCO) to help understand member’s feelings and perceptions related to auto insurance due to COVID-19. The results of the survey, which was conducted in mid-April among 3,860 members in Ontario, showed that: Auto insurance is the area (43 per cent) where members are most likely looking to reduce costs because of COVID-19, exceeding groceries, telecommunications and mortgages / rent payment. Most members expect their yearly kilometres driven in 2020 to be lower than previous years. Prior to the pandemic, 45 per cent of respondents said they drove approximately 10,000 km or less annually, that number has increased to 78 per cent. The most preferred action to lower auto insurance premium is reviewing their policy with an agent/broker to ensure coverage and costs meet individual needs. Bundling auto insurance with home insurance ranked second. The $100 relief is in addition to an initiative announced by CAA Insurance Company in April that provides policyholders a 10 per cent rate reduction on home and/or auto insurance policies for the entire term policy. Ontario drivers are encouraged to check with their agent or broker and make sure they explore all available options, as every company is taking a different approach during the COVID-19 pandemic. For more information and Frequently Asked Questions click here.
As the global pandemic touches almost all parts of the United States – it is essential that the public receives only accurate and definitive information from credible and expert sources as news, media and information reaches million of people across the country. An invisible enemy is killing thousands and forcing people worldwide to cower behind closed doors. Unfounded conspiracy theories and miracle “cures” abound on social media. Politicians and pundits send mixed messages about how to protect yourself. Who you gonna call? - Bedford Gazette, April 14 As the coronavirus rampages, the public increasingly is turning to experts in academia and government -- the educated, experienced “elites” that many Americans had tuned out. The Coronavirus 2019 (COVID-19) situation is certainly new to all of us. As guidance from the CDC changes and instructional methods transition, there are experts at Georgia Southern who can help to answer questions such as: How should we best address this pandemic as a nation? How should we best address this pandemic individually? What does it mean to “flatten the curve?" What is the economic impact of COVID-19? How do you best manage employees virtually? Why are grocery stores having trouble keeping inventory on their shelves? Should we prepare for a lapse in groceries and goods? What contributes to the fear and panic in disasters and pandemics? What do educators, parents and students need to know to prepare for online learning in the K-12 and college settings? If you are a reporter covering COVID-19, let the team of experts from Georgia Southern help with your coverage. Public Health: Atin Adhikari, Ph.D. Associate Professor of Environmental Health Sciences, Department of Biostatistics, Epidemiology and Environmental Health Sciences, Jiann-Ping Hsu College of Public Health Dr. Adhikari brings over 15 years of extensive research experience on aerosols, airborne microorganisms, other air pollutants, and related respiratory disorders. His current research areas include environmental air quality, exposure assessment, occupational health and safety, environmental microbiology, and respiratory health. Before joining JPHCOPH, Dr. Adhikari was also involved (Co-I) with two DoD-DTRA and U.S. Office of Naval Research funded projects on inactivation of hazardous microorganisms. Chun Hai (Isaac) Fung, Ph.D. Associate Professor, Department of Biostatistics, Epidemiology and Environmental Health Sciences, Jiann-Ping Hsu College of Public Health Dr. Isaac Chun-Hai Fung is a digital health expert and an infectious disease epidemiologist. He analyses social media data for public health surveillance and health communication and uses digital technologies for public health interventions. He investigates the transmission of communicable diseases with a focus on respiratory infections and environmentally transmitted infections. He applied a variety of methods, from classical statistical methods to machine learning and mathematical modeling, to address public health problems and to provide solutions to policy-makers. He is especially interested in assisting public health agencies in their responses to public health emergencies. He is currently a guest researcher with the Health Economics and Modeling Unit, Division of Preparedness and Emerging Infections, National Center for Emerging and Zoonotic Infectious Diseases, Centers for Disease Control and Prevention (CDC). Examples of his recent projects include: Surveillance of unplanned school closures through social media platforms, Analysis of social media posts pertinent to public health emergencies, such as Ebola, MERS and Zika. Jessica Schwind, Ph.D. Assistant Professor, Department of Biostatistics, Epidemiology, and Environmental Health Sciences, Jiann-Ping Hsu College of Public Health Dr. Jessica Smith Schwind is an epidemiologist and program evaluator. She joined the Department of Biostatistics, Epidemiology and Environmental Health Sciences at JPHCOPH in August 2017. Her current research interests include disease surveillance, capacity building and risk communication for the prevention and/or early recognition of outbreaks with a focus on: best practices for operationalizing the ‘One Health’ approach, understanding and improving capacity building efforts and priorities for increasing health surveillance, and improving early warning systems for disease detection and response by bridging the gap between global digital databases and local health information. Schwind also conducts SoTL research on innovative online/onsite teaching and evaluation with a focus on immersive and service-learning practices. Pandemics, panic and the public: Amy Ballagh, Ed.D. Associate Vice President of Enrollment Management Featured in the Washington Post : Jessica Schwind, Ph.D. Assistant Professor, Department of Biostatistics, Epidemiology, and Environmental Health Sciences, Jiann-Ping Hsu College of Public Health Dr. Jessica Smith Schwind is an epidemiologist and program evaluator. She joined the Department of Biostatistics, Epidemiology and Environmental Health Sciences at JPHCOPH in August 2017. Her current research interests include disease surveillance, capacity building and risk communication for the prevention and/or early recognition of outbreaks with a focus on: best practices for operationalizing the ‘One Health’ approach, understanding and improving capacity building efforts and priorities for increasing health surveillance, and improving early warning systems for disease detection and response by bridging the gap between global digital databases and local health information. Schwind also conducts SoTL research on innovative online/onsite teaching and evaluation with a focus on immersive and service-learning practices. Jodi Caldwell, Ph.D. Executive Director of the Georgia Southern University Counseling Center On a national level, Dr. Caldwell is currently serving her second elected term to the Directorate Board of the Commission for Counseling and Psychological Services of the American College Personnel Association and is a certified Red Cross Disaster Mental Health Responder. COVID-19 and logistics, the economy and the workforce: Alan Mackelprang, Ph.D. Associate Professor, Department of Logistics & Supply Chain Management Currently the director of the Ph.D. in Logistics and Supply Chain Management program, his research interests include examining interdependencies among supply chain partners, JIT/Lean production, manufacturing flexibility as well as supply chain integration. Scott Ellis, Ph.D. Associate Professor, Department of Logistics & Supply Chain Management Scott Ellis’ research interests center on the study of purchasing and supply management processes and functions. He has published in Journal of Operations Management and Journal of Supply Chain Management, among others. Richard McGrath, Ph.D. Professor, Parker College of Business Richard McGrath researches immigration, consumer survey methodology, and applied microeconomics. He is a long time expert on the economy in Savannah and the Coastal Empire. Michael Toma, Ph.D. Fuller E. Callaway Professor of Economics Michael Toma is a professor and lead analyst for the Center for Business Analytics and Economic Research, a student- and faculty-staffed applied research group focused on the Savannah-area economy that works with many local partners on special initiatives, customized applied business research and impact studies. Based on Toma's analytics, the Center publishes the quarterly Coastal Empire Economic Monitor, a closely watched economic report. Toma's community ties are also strong in the area. He serves on the Board of Directors for United Way of the Coastal Empire and on the organization's Executive Committee as chair of the Community Investments Committee. David Sikora, Ph.D. Assistant professor of management David Sikora’s research interests include strategic human resource management and the business impact of employee management practices. He has published his research in such journals as the Journal of Applied Psychology, Leadership Quarterly, Human Resources Management Review, International Journal of Selection and Assessment, and International Journal of Human Resources Development and Management. Prior to his academic career, David had extensive corporate experience in human resources and marketing including serving as human resources vice president at Cigna Corporation and director of human resources product management at Gevity HR, Incorporated. Steven Charlier, Ph.D. Associate Professor, Department of Management Charlier’s research interests are focused on the modern work environment, and include virtual teams, e-learning, leadership in a virtual world, and management education. His work has been published in several leading international academic journals, including The Leadership Quarterly, Human Resource Management, Journal of Organizational Behavior, Academy of Management Learning & Education, and Human Resource Management Review. Online teaching and learning: Charles Hodges, Ph.D. Professor, Department of Leadership, Technology and Human Development Hodges is a tenured professor of instructional technology at Georgia Southern with over 20 years of online teaching experience. As an active researcher in online teaching and learning, Hodges presents regularly at the national and international levels. He currently serves as the editor-in-chief of the journal and he is a long-time member of the Association for Educational Communications and Technologies, a professional organization for Educational Technology scholars and practitioners. Featured in the Inside Higher Ed article (published 3/11/20): Jeffrey Tysinger, Ph.D. and Dawn Tysinger, Ph.D. Professors, Department of Leadership, Technology and Human Development The Tysingers are one of very few individuals who are actively researching in the area of crisis preparedness in K-12 online learning Professors, Department of Leadership, Technology and Human Development The Tysingers are one of very few individuals who are actively researching in the area of crisis preparedness in K-12 online learning: o https://digitalcommons.georgiasouthern.edu/nyar/vol2/iss1/4/ o https://dl.acm.org/doi/10.5555/2811036.2811057 o https://eric.ed.gov/?q=Tysinger&id=EJ1147626 o https://eric.ed.gov/?q=Tysinger&id=ED595756 Dawn Tysinger, NCSP, serves as professor and program director for the nationally-recognized, National Association of School Psychologists-Approved Education Specialist program in school psychology at Georgia Southern University. Tysinger has contributed to her field through active participation in NASP, publications in school psychology journals, and presentations at the local, state, regional, national, and international levels. She currently serves on the NASP program review board for school psychology programs and as a member of the editorial boards of Journal of School Psychology, Psychology in the Schools, Trainers’ Forum: Journal of the Trainers of School Psychologists, National Youth-At-Risk Journal and Journal of Online Learning Research. Jeff Tysinger, NCSP, is a professor of school psychology at Georgia Southern University. He has been the president of the Kansas Association of School Psychologists (KASP), editor of the KASP Newsletter, KASP Futures committee member, KASP NCSP committee member, member of National Association of School Psychologists (NASP) since 1997, Nationally Certified School Psychologist since 1997, NASP Program Reviewer, NCSP Portfolio Reviewer, member of NCATE Board of Examiners, member of Georgia Association of School For parents at home with (k-12) children now distance learning: Chelda Smith Associate Professor, Department of Elementary and Special Education Smith’s master's thesis focused on parents as the first teachers of children and can speak to how parents can be empowered in that role. Her research agenda continues to focus on home and community assets, of which parents/caregivers are the primary influence and factor for positive outcomes. Lastly, as a parent of both a middle schooler and a toddler, Smith is navigating the process of being a primary educator in the home in real-time. Each expert is available to speak with media – simply contact Melanie Simon at 912.313.3245 to arrange an interview today.
CAA Insurance announced today that it will be offering a 10 per cent rate reduction for new and renewing home and/or auto insurance policy holders. This rate reduction will be available starting soon in Ontario and is valid for the duration of a 12-month policy term. “CAA believes that insurance should be based on people’s needs, and according to their lifestyle,” said Matthew Turack, president, CAA Insurance. “Right now, people are driving less and are focused on reviewing their finances. This rate reduction, combined with other creative ways where CAA Insurance can potentially help find savings, can make a big difference for people when they need it most.” CAA Insurance has been able to help consumers save money on their insurance premiums since the launch of CAA MyPace in 2018. The first-of-its-kind program in Canada, gives consumers more choice and control, by allowing motorists to monitor how much they are driving and to pay for auto insurance based on that mileage. The 10 per cent rate reduction is aimed specifically at lowering premiums during the COVID-19 pandemic. The reduced rates can be combined with additional ways to adjust coverage and payment plans to reflect reduced driving behavior such as: Reducing annual mileage amounts on policies Insurance adjustments for multiple cars that aren’t being driven CAA MyPace Customers switching to CAA MyPace due to a shift in driving habits, can decide to return to a traditional CAA Insurance policy with no fees or penalties once COVID-19 physical distancing measures are over, and higher mileage needs return. “The key thing is for consumers to check with their agent or broker, and make sure you explore all your options,” continued Turack. “Every company is taking a different approach during the COVID-19 pandemic, and it’s important to use this time to shop around to make sure you find the best savings.” While the auto insurance rate reduction will soon be available in Ontario, CAA Insurance is working with regulators in other provinces, with the intention to deliver auto insurance savings in all provinces where it operates. “CAA Insurance recognizes the efforts being made by the Financial Services Regulatory Authority (FSRA) to enable the industry to implement measures that help provide solutions to Ontario consumers during these challenging times,” said Turack.
Artificial Intelligence Playing a Powerful Role in Understanding and Fighting COVID-19
Artificial intelligence is emerging as a powerful new ally in tracking COVID-19, modeling the virus at the molecular level, and analyzing the myriad research results being published daily. James Hendler, the Tetherless World Professor of Computer, Web, and Cognitive Sciences at Rensselaer, and director of the Rensselaer Institute of Data Exploration and Applications, is leading campus efforts to marshal AI resources for the purpose of battling the virus. “The bottom line is that, at heart, dealing with COVID-19 is a ‘big data’ problem, and AI is a crucial tool in the big data toolkit,” Hendler said. For example, IDEA and the Rensselaer Libraries have collaborated to maintain lists of COVID-19-related data sources and scholarly research publications. AI is being used to translate literally thousands of scientific insights from text-based research products into forms that can more easily be analyzed. Hendler and other Rensselaer AI experts are also involved in studying the spread of the virus under different policy measures at the local, then state and national, and ultimately global scale. Additionally, Rensselaer is part of the national COVID-19 High Performance Computing Consortium, which is offering researchers access to supercomputers for COVID-19 research. In addition to AiMOS, the most powerful supercomputer housed at a private university, Rensselaer is offering access to the expertise of world-class faculty, including in artificial intelligence. Hendler said AiMOS is one of the few facilities that can truly offer a platform optimized for artificial intelligence computing. “AI has helped us achieve an excellent understanding of the coronavirus and its interactions at the molecular level. That’s going to make it possible not only to model the virus, but also how it will interact with potential drug targets and vaccines,” said Hendler. “A platform like AiMOS is invaluable for molecular modeling in drug discovery, helping scientists cope with a huge and rapidly changing literature, and exploring means to model, and then mitigate, the spread of the disease. These are the kinds of things that modern AI can do.” Hendler has authored over 400 books, technical papers and articles in the areas of Semantic Web, artificial intelligence, agent-based computing and high performance processing. One of the originators of the “Semantic Web,” Hendler is the former Chief Scientist of the Information Systems Office at the U.S. Defense Advanced Research Projects Agency (DARPA) and was awarded a US Air Force Exceptional Civilian Service Medal. Among other organizations, he is a member of the National Academies Board on Research Data and Information, a fellow of the National Academy of Public Administration, and he serves as chair of the Association for Computing Machinery (ACM) U.S. technology policy committee.
Expert available to discuss how economic impact of COVID-19 may vary across the country
Retailers such as Macy’s, Nordstrom and Urban Outfitters have announced they will temporarily shutter stores and car maker Honda will close six U.S. plants for a week. Earlier, in-person service at restaurants and bars was ceased. R. Andrew Butters, assistant professor of business economics and public policy at the Indiana University Kelley School of Business, cautions against making general assessments about COVID-19’s economic impact across the country. “Assessing the economic impacts of this pandemic -- and the range of policy responses enacted -- or being considered; however, might be harder to predict and have the potential to be even more uneven. For instance, take the most recent response of closing in-person dining at bars, and restaurants after the first confirmed death in Indiana was announced on Monday. Citing the of example restaurants, “According to the most recent economic census data, on the dimension of annual sales per capita coming from restaurants and other eating establishments, the state of Indiana is less dependent on this sector of the economy than other neighboring states Illinois and Ohio, that have enacted similar responses. On this particular dimension, one could view the economy of Indiana being somewhat insulated relative to its Midwest neighbors. “In sectors like airline travel and hotels, net bookings are down across the board -- and at unprecedented levels. How long travelers stay at home will have a lasting impact on the distribution of foregone revenues experienced at restaurants, bars, and hotels across the country. “An empty seat, or hotel room, contributes zero to GDP. This is especially true in a country like the US, as the demands for air travel and lodging vary across different parts of the country. Some areas of the country with peaks in demand over the spring months (e.g. Arizona and Florida) are likely to be especially vulnerable. Other areas with peaks in travel and recreational demand later in the year, (e.g., some areas of New York and Minnesota) might be less impacted, if the health concerns of travel are mitigated over the next couple of months. “There are many factors one can point to as contributors to a sharp rebound in economic activity, after the impact of the health concerns of the virus are subdued. These factors include the current personal savings and unemployment rates. As more varied -- and reflective -- economic and financial data comes in from areas affected by the global supply chain/consumption disruptions created by this virus (see, e.g., Brave-Butters-Kelley Business Cycle Indices and National Financial Conditions Index), it will be imperative that public policy makers work in concert with the most recent assessments of the depth and duration of this crisis to ensure the stabilization of local and national economies.” Butters can be reached at 812-855-5768 (o), 630-699-4868 and rabutter@indiana.edu.
Knowing How to Help — And How Not to Help — After a Disaster Makes a Difference
The images coming out of Nashville as it begins to recover from a deadly tornado that tore through the city on March 3 are heartbreaking. As people in other parts of the country are moved to do something, it is important that they know which ways of helping are effective — and which are not. José Holguín-Veras, the director of the Center for Infrastructure, Transportation, and the Environment at Rensselaer, can address this based on the research he's done in the area of humanitarian logistics. He has found that some well-intentioned attempts at assistance can even be counterproductive. Holguín-Veras' work was recently cited in an article written for The Conversation on this very topic. Julia Brooks, a Furman Public Policy Scholar at New York University, wrote: "One study led by José Holguín-Veras, a Rensselaer Polytechnic Institute expert on humanitarian logistics, found that 50% to 70% of the goods that arrive during these emergencies should never have been sent and interfere with recovery efforts. After the 2011 Joplin, Missouri, tornado and the Tōhoku, Japan, earthquake, for example, excessive donations of clothing and blankets tied up relief personnel." If you'd like to speak with Holguín-Veras about humanitarian logistics following this natural disaster, please click on his ExpertFile profile.
COVID-19, cancellations and closings -- What do business owners need to know?
It might feel like 2008, but it’s not. “Expect coronavirus fears and behavioral changes from consumers to cause a sudden recession, but it won’t last long,” says Phil Powell, Indiana University Kelley School of Business associate dean of academic programs in Indianapolis and clinical associate professor of business economics and public policy. “I expect the economy will bounce back fairly quickly, and we could see some normalcy in the economy and the markets by May or June." Powell can speak to what business owners and consumers should know and do – and the economic impact of cancellations. If you would like to speak with Powell, please contact Teresa Mackin at tmackin@iu.edu or 317-274-2233.
It truly has been a roller coaster of a month for those working in, invested in, or keeping a close eye on the financial markets this past month. It’s been the perfect winter storm of plunging oil prices, jittery investors and even a much over-due market correction. And now, with a pandemic declared, it looks like financial markets will continue on their wild ride due in part to COVID-19. If you are a journalist covering the markets and have questions about what possibly lies ahead – then let us help. W. Todd Roberson, Indiana University Kelley School of Business senior lecturer in finance, can discuss changes to financial markets, including stock markets, bond markets, interest rates and Fed policy changes. Professor Roberson can also give his thoughts and perspectives on what it means for investors and what investors should know and do in response to changing market conditions. Professor Roberson is available to speak with media, and if you would like to arrange an interview contact Teresa Mackin at tmackin@iu.edu or 317-274-2233.
What Coronavirus Means for the Workplace
As the World Health Organization (WHO) has declared the coronavirus (COVID-19) a pandemic, organizations, schools and large public events have been scrambling in an effort to figure out what will happen next. But what if your employer doesn't have a formal work from home (or remote) policy? "Given that a high percentage of families have two working parents, managers need to understand that their usual expectations for productivity are going to have to adjust," says Narda Quigley, PhD, professor of management in the Villanova School of Business. In addition, it will be a completely different dynamic for the manager-employee relationship. Deadlines and tasks will need to be fluid in a more virtual workday, Dr. Quigley says. "It is impossible to expect that there wouldn't be an extreme impact on the processes that organizations depend on for day-to-day functioning, and so the goals have to change accordingly. Productivity goals and expectations probably need to be tabled (or at least dramatically decreased) until more about COVID-19 is understood. The organizations that are able to be nimble in the face of an unknown and developing situation, yet understanding of the urgency of public health directives and the needs of their employees, will emerge from this situation with valuable experience that may help them weather the next unexpected situation." Dr. Quigley also notes that women may be negatively impacted by an extended work from home period. "As work transitions to the home sphere, one question to consider is whether this disruption will have a longer-term adverse impact on the careers of women, rather than men. Given the continued prevalence of traditional gender roles and expectations around caretaking in many American families, women will likely be expected to focus less on work when they are working from home, particularly if they have children at home or individuals in their families who are sick. "Upon transitioning back into their regular working lives, women may find themselves further than ever from their next promotion. Organizations must be cognizant of this and understand that there are likely 'hidden' ways that women are contributing to their ongoing ability to operate—and without this activity, their ability to continue with business-as-usual would grind to a halt. However, this would require a fundamental, culture-wide rethinking of how we value what stands as work in this society, as American cultural norms are so strongly gender-specific."
