Impact of Masks on Social Interaction

In the midst of the current pandemic, wearing masks in public has become the norm. However, masks present challenges for in-person social interaction. The deaf community, in particular, has had to adapt to losing the ability to lipread and cues from facial expressions.

According to Heidi Rose, PhD, professor and chair of Villanova University's Communication Department, "Most people take communication for granted." Simple things, such as seeing facial expressions, are crucial to fully understanding each other. "We get a lot of cues from voice (tone) [and] inflection, but the face communicates so much," said Dr. Rose. For instance, new relationships through face coverings may become difficult to develop. "If you don't know them, you miss a lot; in a classroom or work situation, until you know them well, it creates a big barrier."

Not being able to see the face is a major barrier in understanding speech in the deaf community. Dr. Rose, who has written and researched communication in the deaf community, sees clear masks as a solution. "Now there's a market for them; they help facilitate facial expression; it helps you feel closer to someone," Dr. Rose said. These masks, which have clear plastic windows, allow for more understanding.

The key, Dr. Rose emphasizes, is to positively adapt to new communication challenges. Clear masks could be a step toward shaping the future of communication. "Instead of lamenting the losses, focus more on adaptability—what we recognize as essential to good communication and how we overcome these barriers," she added.

As history has proven, the way we communicate is constantly changing. "We always evolve in interesting ways," said Dr. Rose. "The invention of the telephone didn't stop neighbors from talking to each other."