Theresa Syer
Founding Partner, Professional Speaker · Syer Hospitality Group Inc.
Theresa Syer is one of today's most influential voices on Creating Renowned Customer Experiences. As a Professional Speaker she inspires and
Service Loyalty Maximizing Your Networking Skills
Erin Cassese
Professor, Political Science and International Relations · University of Delaware
Dr. Cassese explores the behavior of women as voters and candidates for political office in the United States.
Women Voters Elections Gender Stereotypes Political Psychology Public Opinion
Marlene Neill, Ph.D.
Associate Professor, Journalism, Public Relations and New Media · Baylor University
Professor Neill's research interests include internal communication, public relations management and ethics
Internal / Employee Communication Integrated Communication Advertising Management Public Relations Management Public Relations Ethics
Dave Repshas, MHA
Director of Business Solutions · ChristianaCare
Dave Repshas, MHA, is the director of ChristianaCare Business Health Solutions.
Client Management Health Care Sales
Veronica Stecker
Media Manager · Gordmans, Inc.
Grounded in new media and marketing strategies, Veronica can successfully guide both social media and traditional advertising campaigns
Retail Marketing Digital Advertising Social Media Marketing Mobile Advertising Email Marketing
Jason Falls
Author, Speaker, CEO · Social Media Explorer
Jason Falls is one of the most in-demand speakers in the social media, public relations and marketing fields. He delivers value!
Social Media Marketing Social Media Monitoring & Measurement Blogging Social Media for Customer Engagement & Retention Digital Marketing
David Primo
Ani and Mark Gabrellian Professor, Professor of Political Science and Business Administration · University of Rochester
An expert in American politics; campaign finance; corporate political strategy, social responsibility & fiscal policy; & airline industry.
Airline Industry Airline Business Election Law Federal Tax Policy Political Gridlock
Anna McAlister
Assistant Professor of Advertising and Public Relations · Michigan State University
Anna McAlister is a consumer behavior expert.
Developmental Psychology Consumer Behavior advertising to children Food and Nutrition
Patricia Huddleston
Professor and Director of Information and Media PhD program · Michigan State University
Expert in Consumer decision making at Point of Purchase, Retail Strategy
Point of Purchase Marketing Consomer Loyalty Retail Strategy Eye-Tracking
Kyle Seaman
Senior Product Manager, Platform & Integrations · Sonos
Kyle Seaman is an experienced product leader in web and mobile development, IoT architecture and product management.
Marketing Cosumer Focused Work Techstars Gamification Design Reward/Loyalty
Will Pate
Mobile Strategy · Kazify
Will is an experienced digital strategist that helps orgs deliver mobile-first tech, content, and experiences to employees and customers.
Mobile Strategy Mobile Advertising Mobile Mobile Marketing Mobile Business
Jeanniey Mullen
Global EVP, CMO · Zinio LLC: Digital Publishing Innovation
Global EVP/CMO at Zinio
American Sign Language Email Marketing Direct Marketing Mobile Marketing Brand Building
Scott Zandbergen
VP, New Products & Professional Network Development · Wave Accounting Inc.
Executive VP who bridges the fields of accounting software and product management to develop and market dynamic user-friendly products
Pragmatic Marketing Methodology Product Lifecycle Management Agile Software Development Organizational Change Building Customer Loyalty
Don Thorpe
Customer Experience Expert · Shared Experience Consulting
Business Development Consultant/Customer Experience Expert
The Stripes of Leadership On Purpose Customer Experience
Sandy Jap
Sarah Beth Brown Professor of Marketing · Emory University, Goizueta Business School
B2B partnering and channel strategy expert in consulting, litigation, and education.
B2B Routes to Market Strategic Partnerships Omnichannel Strategy B2B and Channel Analytics Social Media Selling
Micah Solomon
Customer service bestselling author & strategist · Http://www.customerserviceguru.com
Customer Service Keynote Speaker
Hospitality Customer Service Customer Services Social Media High-Tech High-Touch Customer Service
Eli Goldstein
Senior Consultant · Customaline (Pty) Ltd
Experienced, innovative speaker on Sustaining Customer Satisfaction
Sustainable Customer Satisfaction Customer Experience or Relationship Customer Information Technology
Gaurav Jain
Assistant Professor · Rensselaer Polytechnic Institute
Behavioral economist focused on studying how individuals make judgments and decisions in the absence of complete information.
Marketing Promotions Marketing Communication Judgment and Decision Making Consumer Choices and Behavior Behavioral Economics in Business
Michael Haynes
Director · 2Excell Consulting
Experienced, enthusiastic speaker advising audiences about the importance of understanding and creating customer value in business markets
Customer Value Management in B2b B2b Business and Market Strategies Customer Loyalty and Retention in B2b
Dianne Durkin
President & CEO · Loyalty Factor
National expert on building loyalty, enhancing employee and customer relationships and increasing brand loyalty to experience profit growth!
Core Drivers for Generational Integration Leveraging Change: Making It Manageable and Profitable Energizing Your Brand Invest in Trust and Increase Profits Relational Capital: Building Rapport Respect Trust and Credibility