Micah Solomon
Customer service bestselling author & strategist · Http://www.customerserviceguru.com
Customer Service Keynote Speaker
Hospitality Customer Service Customer Services Social Media High-Tech High-Touch Customer Service
Tim Moore
CEO · CrushIQ
Hype is dead! I teach businesses how to specifically create better customer experiences while competing for greater mind & market share.
Social Media Marketing Digital Business The Connected Consumer Google+ for Business
Dave Kerpen
CEO · Likeable Media
Who Loves Ya, Baby? Step up from the crowd in the rough and tumble world of social media marketing with the likeability factor!
Becoming More Likeable With Social Media Social Media Marketing Buzz & Viral Marketing Strategies Word of Mouth Marketing Customer Engagement & Retention
Tony Ulwick
Founder & CEO · Strategyn
Tony is the pioneer of Jobs-to-be-Done Theory and the inventor of Outcome-Driven Innovation® (ODI).
Outcome-Driven Innovation Marketing Strategy Innovation Management Strategy Innovation Consulting
Bryan Eisenberg
Partner · Eisenberg Holdings, LLc
New York Times Bestselling author on Marketing Optimization and Online Marketing
Web Analytics Online Marketing A/B Testing Multivariate Testing Persuasion
Brian Dervan
Store Manager, West Roxbury · TD Bank
Brian Dervan is an expert in business banking, employee experience and development, risk management, and operational excellence.
Management Recruiting Operational Excellence Business Growth Employee Experience and Development
Sean Burton
Founder and lead consultant · Analyt Data and Technology Solutions Ltd.
Founder & CEO @ Analyt
MVT SQL Interactive Design Web Analytics Survey
Dominique Braxton
Assistant Professor of Marketing, College of Business Administration · Loyola Marymount University
Customer Experience Digital Marketing Consumer Behavior Retail Technology Consumer Well-Being
Jean (John) Pfeifer
Director · UBS
World class energetic speaker on Wealth Management &Talent Management, who can combine strategy with very hands-on practical best practices.
Private Banking Wealth Management Customer Experience Talent Management Blue Ocean Strategy
Barry Himmel
Senior Vice President · Signature Worldwide
"We can fix it" is a common saying for Signature Worldwide's SVP, who helps cure customer service and sales ills in many industries
Negotiating Sales Strategy Customer Experience Customer Service
Theresa Syer
Founding Partner, Professional Speaker · Syer Hospitality Group Inc.
Theresa Syer is one of today's most influential voices on Creating Renowned Customer Experiences. As a Professional Speaker she inspires and
Service Loyalty Maximizing Your Networking Skills
Mike Lincoln
EVP Business Development · Lillibridge Healthcare Services Inc.
Sought after speaker on driving healthcare industry innovation, reconciling growth with capital, and enhancing the customer experience.
Customer Experience Go-To-Market Strategies Evolution in Healthcare Delivery Healthcare Financial Debt Capital Markets
Hillary Berman
Founder · Popcorn & Ice Cream
Small business marketing. Passionate about customer engagement, customer experience, small/local business, startups and entrepreneurship.
Small Business Marketing Women in Business Startup Marketing Customer Engagement & Retention Small Business
Corissa St. Laurent
Director, Regional Development · Constant Contact, Inc.
Constant Contact Regional Director, Northwest | Small Business Marketing Expert
Social Media Marketing Event Marketing Email Marketing Engagement Marketing Small Business Development
Neil Ward-Dutton
Research Director · MWD Advisors
Research Director and Co-founder, MWD Advisors
Business Management It Strategy Business Transformation Digital Transformation Customer Experience
Kate O'Neill
Founder/CEO · KO Insights
Tech Humanist / Cultural Strategist. Expertise in meaningful experiences for customers/users/patients/students/humans.
Digital & Mobile Strategy Strategic & Business Planning Strategy & Market Planning Marketing & Branding Digital & E-Commerce Search
Kellee Irwin
Vice President, Orion Travel Insurance · CAA Club Group
Executive leader driving transformational change to enhance the customer experience.
Travel Insurance Customer Engagement & Retention Customer Experience Property and Casualty Insurance Insurance
Donna Iucolano
Owner and Principal · Spinach Candy
And it's good for you! Get a taste for superior digital business practices and e-Commerce strategies with the founder of Spinach Candy
E-Commerce Consulting Marketing Strategy Content Strategy Online Marketing Digital Business
Spike Jones
General Manager, Strategic Services · Khoros
Word of Mouth Marketing & Brand Ambassador Expert, Social Media Curmudgeon and Published Author
Word of Mouth Marketing Branding and Identity Social Media Building Brand Ambassador Programs Engaging Brand Advocates
Jeff Taylor
Author · Author, "Bigger Than The Widget"
Author, Bigger Than The Widget
Channel Management Relationship Marketing Channel Marketing Social Media Customer Experience