Jeannie Walters

CEO, Speaker, Chief Customer Experience Investigator · 360Connext Customer Experience Investigation

Veteran Customer Experience Consultant, Speaker and Chief Customer Experience Investigator

Social Media Employee Engagement Customer Experience Company Culture Customer Service

Dave Balter

CEO · WOMMA - Word of Mouth Marketing Association

Word of Mouth

Word of Mouth Marketing Social Media Marketing Digital Marketing Wom Social Media

Gerald Mohlabe

Motivational speaker and Leadership Consultant · Goal Driven Consulting

Gerald Mohlabe is a champion of excellence who helps organizations improve performance, embrace change, and develop leaders.

Leadership Motivation Customer Service Cultural Diversity Personal and Organizational Change

Stephanie Abrams

Co-Founder · Socialfly LLC

Social Media Strategist & Entrepreneur

Social Media Social Media Strategy for Business

Jonathan Copulsky

Principal, Deloitte Consulting LLP · Deloitte Services LLP

Author and consultant whose career has been dedicated to developing and growing profitable customer relationships

Brand Resilience Brand Management

Robert Willms

Former CEO · Optaros

Robert Willms is an expert in helping leading global brands improve their scale, profitability and customer relationships.

Technology Services Digital Production Global Brand Partnerships

Renée L. Harrangue

Professor Emeritus of Psychology | Psychological Science · Loyola Marymount University

Renée Harrangue is Emeritus Director of the Marymount Center at LMU.