Angela G Sebby 
Assistant Professor | Western Carolina University
Cullowhee, NC, UNITED STATES
Angela Sebby's research interests include Destination Marketing Organizations, rural tourism, eco-tourism, and sustainable tourism.
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Biography
Dr. Angela G. Sebby, a graduate from the University of Tennessee, is an assistant professor of Hospitality and Tourism Management at Western Carolina University. She teaches Country Club Management, Quality Service, Bar and Beverage Management, and Strategic Management. Her research interests encompass rural tourism, economic development in rural communities, social exchanges in the hospitality and tourism industry, and the concept of trust pertaining to Destination Marketing Organizations (DMOs).
Industry Expertise (3)
Travel and Tourism
Education/Learning
Consumer Services
Areas of Expertise (5)
Hospitality and Tourism
Eco-Tourism
Destination Marketing Organizations
Rural Tourism
Sustainable Tourism
Accomplishments (3)
College of Business Undergraduate Professor of Excellence Award (professional)
2019-2020
SGA Student Nominated Faculty Member of the Year Award (professional)
2018
SGA Student Nominated Faculty Member of the Year Award (professional)
2019
Education (3)
University of Tennessee Knoxville: Ph.D., Hospitality and Tourism Management 2016
Lincoln Memorial University: M.B.A., Cognate: Marketing and Management 2012
University of Tennessee Knoxville: B.S., Hospitality, Restaurant, and Tourism Management 2011
Affiliations (3)
- Club Management Association of America
- International Council on Hotel, Restaurant, and Institutional Education
- Asheville Hospitality Human Resources Association
Links (4)
Languages (1)
- English
Media Appearances (2)
Gaston hotels hit hard by slowdown
Gaston Gazette online
2020-04-02
According to Angela Sebby, an assistant professor of hospitality and tourism at Western Carolina University, the peak months for travel are June through autumn.
Hospitality and tourism industry down, but not out, says WCU professor
WCU Stories online
2020-03-31
As tough as it has been on many hospitality and tourism businesses, the impact it could have been worse, said Angela Sebby, WCU assistant professor of hospitality and tourism.
Articles (5)
Travel Decisions: The COVID-19 Paradigm Shift on the Use of Travel Aggregator Websites for Vacation Planning
Tourism: An International Interdisciplinary Journal2022 Travel aggregator websites empower vacation planners to efficiently match their travel-specific needs with tourism suppliers. Prominent in communication studies, limited aggregator website research has been conducted in examining vacation planners’ usage behavior with travel aggregators.
Hidden Discrimination: A Grounded Theory To Design Culturally Inclusive Service Encounters In Service Organizations
Tourism Culture & Communication2022 Few studies have been published about handling intercultural service-encounters. The limited prior publications have focused on satisfaction and dissatisfaction and have neglected the concept of inclusivity. This study reveals the sources of discriminatory services to customers who have limited English proficiency, focusing on those with limited English proficiency and presents components that can facilitate culturally inclusive service-encounters.
The effect of online restaurant menus on consumers’ purchase intentions during the COVID-19 pandemic
International Journal of Hospitality Management2021 As COVID-19 escalated globally in 2020, mandated suspension of dine-in services was instilled to control virus transmission. Restaurants lost billions of dollars, millions experienced severe employment changes, and numerous small restaurants closed. For those remaining in business, converting to online food ordering was essential.
Social Exchange Between Destination Marketing Organizations And Stakeholders In Tennessee’s Rural Counties
University of Tennessee2016 Promoting local culture and heritage, natural resources, farm-to-table opportunities, and outdoor recreation, more visitors are now travelling to rural communities for these experiences.
Experiential Learning in Hospitality Management Curriculum: Case Study in Rural Southeast U.S.
Research in Higher Education Journal2020 Since the beginning of the 21st century, relevant education and the advancement of student learning have become areas of increasing concern in a rapidly changing work environment. Industry-based experiential learning activities provide students with the opportunity to apply classroom concepts and achieve immersed levels of learning.
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