Ann Mirabito, Ph.D.

Associate Professor, Marketing Baylor University

  • Waco TX

Internationally recognized scholar on the use of marketing science to improve consumer well-being with focus on threats to well-being

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Baylor University

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Biography

Dr. Ann Mirabito's research focuses on stigma, healthcare service experience, consumer health and workplace wellness.

She has explored ways stakeholders can act to improve healthcare outcomes and value. Her articles have appeared in leading marketing and medical journals including Harvard Business Review, MIT Sloan Management Review, Journal of Public Policy and Marketing, Journal of Service Research, Journal of Business Research, Annals of Internal Medicine, and Mayo Clinic Proceedings..

She has extensive executive experience in large (Frito-Lay, Time Warner) and small organizations both consumer-facing and business-to-business and nonprofit and government (Federal Reserve Board).

Mirabito, associate professor of marketing at Baylor's Hankamer School of Business, teaches MBA level marketing strategy, healthcare marketing, and marketing analytics courses. She is the recipient of the Hankamer School of Business Teaching Excellence Award and the Rachel Hunter Moore Award for Outstanding Woman Faculty at Baylor University.

After receiving her bachelor's degree in economics from Duke University, she earned her master's degree in business administration from Stanford University. She received her doctoral degree from Texas A&M University.

Areas of Expertise

Workplace Wellness
Consumer Health
Stigma in the Marketplace

Education

Texas A&M - Mays Business School

Ph.D.

Marketing

2008

Stanford University, Graduate School of Business

M.B.A.

Strategy

1983

Duke University

B.A.

Economics

1976

Media Appearances

How real estate agents can effectively communicate their value

North Columbus News  online

2024-10-20

Ann Mirabito, Ph.D., associate professor of marketing at Baylor, is quoted in this article about how real estate agents can best communicate the value of their services. Agents should clearly outline their marketing plans and demonstrate how these efforts will attract qualified buyers while also building rapport through small talk, Mirabito suggested.

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Answering Your Clients' Questions About Compensation

Realtor Magazine  online

2024-08-18

Ann M. Mirabito, Ph.D., associate professor of marketing at Baylor who researches marketing strategy and consumer behavior, is quoted about the steps real estate agents need to make to communicate their value, including explaining and demonstrating their brand in a way that matters to consumers.

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Business Review - Coping Through Commerce

KWBU-FM (Waco/NPR)  online

2024-04-25

AUDIO: Ann M. Mirabito, Ph.D., associate professor of marketing at Baylor, challenges conventional notions that uncover how individuals are turning to the marketplace to manage the stressors associated with mental disorders, offering surprising insights into its potential role in mental health support.

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Articles

From use to abuse: When everyday consumption behaviours morph into addictive consumptive behaviours

SSRN

Aditi Grover, Michael A Kamins, Ingrid Martin, Scott Davis, Kelly Haws, Ann M Mirabito, Sayantani Mukherjee, Dante M Pirouz, Justine Rapp

2013

Addiction does not begin with the harmful effects of being dependent on a particular consumption behaviour such as smoking, alcohol, or illegal drugs. Instead it starts with everyday seemingly benign behaviours that, through psychological, biophysical, and/or environmental triggers, can become harmful and morph into an addiction.

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On the road to addiction: The facilitative and preventive roles of marketing cues

Journal of Business Research

Ingrid M Martin, Michael A Kamins, Dante M Pirouz, Scott W Davis, Kelly L Haws, Ann M Mirabito, Sayantani Mukherjee, Justine M Rapp, Aditi Grover

2013

This research broadens the focus on the addiction process by examining the role of marketing cues in the “pre-addiction” phase of the consumption continuum that is broadly conceptualized to include behavior that may or may not result in addiction.

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You say you want a revolution? Drawing on social movement theory to motivate transformative change

Journal of Service Research

Ann M Mirabito, Leonard L Berry

2015

Personal well-being of service employees and others is declining, yet well-being is likely to influence on-the-job productivity. Workplace wellness programming (WWP) is prevalent among service organizations, but is controversial with critics questioning the appropriateness and efficacy of employer involvement in personal health.

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