Expertise (5)
Virtual Work
Virtual Workspace Design
Computer-Mediated and Supported Teams
Technology-based Service Innovation
IT Adoption and Implementation
Biography
Anne Massey's research in the area of virtual work technology-based service has made her a go-to expert to discuss how she's led UMass Amherst's Isenberg School of Management through the transition to remote teaching and learning during the COVID-19 pandemic.
Massey
s primary research focuses on innovation processes and strategies and the role of technology as an enabler of collaborative work. Her research has garnered federal, foundation and industry funding and her articles have been published in leading academic journals.
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Education (3)
Rensselaer Polytechnic Institute: Ph.D., Decision Sciences & Engineering Systems
Rensselaer Polytechnic Institute: M.S., Industrial Engineering
Rensselaer Polytechnic Institute: B.S., Mangement
Links (1)
Media Coverage (2)
How COVID Transformed The Future Of Work
Poets & Quants online
2021-10-29
According to Anne Massey, dean of the University of Massachusetts Amherst’s Isenberg School of Management, “We just lived the ‘age of acceleration’ to the nth degree.” Before the pandemic, she suggests, technological progress was moving faster than human adaptation, but the mass moves of employers to remote and virtual work, along with the adoption of Zoom and other video conferencing systems for social and family interactions, forced the human element to pick up the pace.
Isenberg Turns The Pandemic Into A Learning Experience
BusinessWest online
2021-07-07
When Anne Massey arrived at the Isenberg School of Management at UMass Amherst in the late summer of 2019, she came with a lengthy set of plans, goals, and ambitions for an institution that was steadily moving up in the ranks of the nation’s business schools and determined to further enhance its reputation....

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