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Anne P. Massey - University of Massachusetts Amherst. Amherst, MA, US

Anne P. Massey Anne P. Massey

Dean and Thomas O'Brien Endowed Chair Operations & Information Management | University of Massachusetts Amherst Isenberg School of Management


Dean Anne P. Massey's work focuses on information systems with a special focus on strategies for remote and virtual teams.

Expertise (5)

Virtual Work

Virtual Workspace Design

Computer-Mediated and Supported Teams

Technology-based Service Innovation

IT Adoption and Implementation


Anne Massey's research in the area of virtual work technology-based service has made her a go-to expert to discuss how she's led UMass Amherst's Isenberg School of Management through the transition to remote teaching and learning during the COVID-19 pandemic.

s primary research focuses on innovation processes and strategies and the role of technology as an enabler of collaborative work. Her research has garnered federal, foundation and industry funding and her articles have been published in leading academic journals.

Social Media






Student Q and  A with Dean Anne Massey Alumni Q and A with Dean Anne Massey


Education (3)

Rensselaer Polytechnic Institute: Ph.D., Decision Sciences & Engineering Systems

Rensselaer Polytechnic Institute: M.S., Industrial Engineering

Rensselaer Polytechnic Institute: B.S., Mangement

Media Coverage (2)

How COVID Transformed The Future Of Work

Poets & Quants  online


According to Anne Massey, dean of the University of Massachusetts Amherst’s Isenberg School of Management, “We just lived the ‘age of acceleration’ to the nth degree.” Before the pandemic, she suggests, technological progress was moving faster than human adaptation, but the mass moves of employers to remote and virtual work, along with the adoption of Zoom and other video conferencing systems for social and family interactions, forced the human element to pick up the pace.

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Isenberg Turns The Pandemic Into A Learning Experience

BusinessWest  online


When Anne Massey arrived at the Isenberg School of Management at UMass Amherst in the late summer of 2019, she came with a lengthy set of plans, goals, and ambitions for an institution that was steadily moving up in the ranks of the nation’s business schools and determined to further enhance its reputation....

anne p. massey

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