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Bennett Lauber - The Usability People. Washington D.C. Metro Area, , US

Bennett Lauber

Chief Experience Officer (CXO) | The Usability People

Washington D.C. Metro Area, UNITED STATES

Chief Experience Officer (CXO) at The Usability People



An executive User Experience (UX) and usability team leader with experience managing cross-functional teams responsible for designing, developing and testing healthcare, consumer, and enterprise-class data management systems for desktop, mobile and tablet devices.

Bennett is a member of the ONC Health IT Policy Committee’s Implementation, Usability, and Safety Workgroup.

An expert in preparing, conducting, and reporting summative usability evaluations for the Safety Enhanced Design (§170.314.g.3) portion of Stage 2 Meaningful Use certification. These reports adhere to the NISTIR 7742 CCIF format and are appropriate for presentation to an ONC-ATCB.

No one ever says, "Wow, that was a great interface specification document!" Bennett has experience leading and promoting User-Centered Design (UCD) across the entire software development life-cycle, including working with marketing teams on product strategy and definition, leading UX teams on designing simple solutions to complex problems, working with development teams on implementation, as well as working with training, support, testing and other organizations.

Bennett is a recognized expert in:

UX strategy and thought leadership
Cross-functional leadership--including working with local and remote development organizations.
Creating and promoting UX standards, guidelines and best practices
UX Team leadership
Usability Testing
Information Architecture and user workflow analysis
Applying cognitive/psychological principles to UX design
Ethnographic research and requirements gathering

Industry Expertise (10)

Health and Wellness

IT Services/Consulting



Information Technology and Services

Corporate Leadership

Computer Software

Social Media

Business Services

Medical Devices

Areas of Expertise (6)

User Experience

Usability Testing

User-Centered Design


Meaningful Use


Education (3)

University of California, Los Angeles: MA, Developmental Psychology 1985

University of California, Los Angeles: BA, Psychology 1984

University of California, Los Angeles: PhD-Coursework Complete, Developmental, Cognitive Psychology 1989

Areas of specialization: Developmental Psychology, Cognitive Psychology, AI and Educational Technology

Affiliations (4)

  • HFES
  • IXDA
  • UXPA



  • Keynote
  • Moderator
  • Panelist
  • Workshop Leader
  • Author Appearance
  • Corporate Training


0 to 10000 *Will consider certain engagements for no fee