Fossen joined the Marketing Department at the Kelley School of Business in July 2016. She earned her Ph.D. in Marketing at Emory
Industry Expertise (3)
Areas of Expertise (5)
John D. C. Little Award, Finalist
Awarded annually for the best marketing paper published in an INFORMS journal
MSI Research Grant
Trustee Teaching Award, Kelley School of Business, Indiana University, Winner MSI Research Grant
MSI Alden G. Clayton Doctoral Dissertation Proposal Competition
Goizueta Business School Doctoral Fellowship, Emory University
2011 - 2016
Emory University: Ph.D., Marketing 2016
Millsaps College: B.A., Business and Studio Art 2010
Advertisers are growing increasingly concerned about the ease with which traditional television advertising can be avoided. Many are turning to product placement activities, where brands are visually and/or verbally incorporated into television and movies. Unlike television commercials, product placement is embedded in the programming itself and is difficult to avoid. Despite its popularity, there is limited research in marketing that has investigated the impact of product placement.
Not every social show is good for advertisers, Our analysis of more than 9000 advertisement instances for a total of 254 brands across 15 product categories are already in 84 prime-time programs revealed that advertisements do contribute to more online word-of-mouth.
Social media platforms are changing how people spread information via word of mouth by allowing individuals to rapidly disseminate information to virtually anyone. Yet little is known about whether this ability affects how contagion spreads within online social systems. While digital platforms may facilitate diffusion to those nearby, they also may facilitate dissemination to like-minded folk regardless of physical proximity. These different outcomes suggest competing drivers for the diffusion of online conversations: geographic proximity, sociodemographic proximity, or a blend of both. Identifying which of these drivers underlies virality is critical because they yield strategically different marketing implications. Based on a data set of 355,021 microblogs, we build a spatiotemporal model to capture the diffusion of conversations within the United States. When accounting for sociodemographic proximity, geographic proximity does not significantly govern the spread of online conversations. Rather, sociodemographic factors propagate online social contagion, suggesting that social media campaign success relies on sociodemographic segmentation-based targeting.
In this research, we investigate the relationship between television advertising and online word-of-mouth (WOM) by examining the joint consumption of television programming and production of social media by television viewers, termed social TV. We explore how television advertising impacts the volume of online WOM about advertised brands and about the programs in which the advertisements air. We also examine what encourages or discourages viewers to engage in this particular social TV activity. Using data containing television advertising instances and the volume of minute-by-minute social media mentions, our analyses reveal that television advertising impacts the volume of online WOM for both the brand advertised and the program in which the advertisement airs. We additionally find that the programs that receive the most online WOM are not necessarily the best programs for advertisers interested in online engagement for their brands. Finally, our results highlight the brand, advertisement, and program characteristics that can encourage or discourage social TV activity. We discuss the implications of our findings for media planning strategies and advertisement design strategies.