Areas of Expertise (8)
Beverley Boden is a Principal Lecturer in International Travel and Tourism in Teesside University Business School at Teesside University. She is a tourism and aviation specialist covering all aspects of tourism, airports and the airline industry (including threats to the travel industry from lockdown). She also researches dark tourism - the reasons for visits, the nature of visitors, and their experiences as they tour landmarks associated with dark periods in history such as Auschwitz, Chernobyl and the ‘killing fields’ of Cambodia.
Beverley draws on more than 15 years’ experience in the travel industry. Her experience as a team leader for a number of global tourism brands has afforded her valuable insight to both customer and industry perspectives. A pivotal moment came drawing the tragic events surrounding the 9/11 and 7/7 terrorist attacks. During both events she led teams of customer service professionals in strategic communications and support of individuals affected by the tragedies. It was the impact of such events that first introduced her to the potential of exploring the emotions of ‘difficult heritage’ and the commercial/ethical implications for the travel and tourism industry. Beverley is a member of the Institute for Dark Tourism Research, and the Institute for Travel and Tourism.
Media Mentions (1)
RSPB Saltholme welcomes very special 500,000th visitor
A mum has won a ‘luxury bug hotel’ after becoming the 500,000th visitors to RSPB Saltholme. Bev Boden, a lecturer at Middlesbrough College, and her daughter Summer were presented with the bug hotel to take home and install in their garden, to mark the occasion. Bug hotels help attract beneficial insects and other creatures into gardens and add to garden biodiversity.