Experienced Social Media Strategist, having produced and implemented guidelines, policies, training courses, processes and campaigns.
10 years of Community Management related experience, product development, strategy planning, building and managing large teams of moderators, community managers and volunteer community leaders, hands-on community management with track record of success at starting and raising community traffic and engagement.
Wide variety of industry exposure, including Publishing, Charity, Gaming and Social Networks.
Accomplished trainer in new technology and practises.
Habitual presenter and speaker.
Industry Expertise (1)
Areas of Expertise (5)
Online Community Management
Web Content Management
Online Content Creation
Royal Holloway, U. of London: MSc, Secure E-Commerce 2001
Dissertation - Digital Piracy: a study into its online culture, and its effect on business
Royal Holloway, U. of London: BSc, Computer Science with Management 2000
Project - Building a portable Web Browser for the Palm Pilot
Lycée Français Charles de Gaulle: French Baccalauréat, Specialised in Economics and Maths 1997
- Workshop Leader
- Corporate Training