Biography
Experienced Social Media Strategist, having produced and implemented guidelines, policies, training courses, processes and campaigns.
10 years of Community Management related experience, product development, strategy planning, building and managing large teams of moderators, community managers and volunteer community leaders, hands-on community management with track record of success at starting and raising community traffic and engagement.
Wide variety of industry exposure, including Publishing, Charity, Gaming and Social Networks.
Accomplished trainer in new technology and practises.
Habitual presenter and speaker.
Industry Expertise (1)
Social Media
Areas of Expertise (5)
Moderation
Web Content Management
Online Content Creation
Online Community Management
Social Media
Education (3)
Royal Holloway, U. of London: MSc, Secure E-Commerce 2001
Dissertation - Digital Piracy: a study into its online culture, and its effect on business
Royal Holloway, U. of London: BSc, Computer Science with Management 2000
Project - Building a portable Web Browser for the Palm Pilot
Lycée Français Charles de Gaulle: French Baccalauréat, Specialised in Economics and Maths 1997
Links (2)
Style
Availability
- Keynote
- Moderator
- Panelist
- Workshop Leader
- Corporate Training
Social