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Biography
Brian Klapper is the President and Founding Partner of The Klapper Institute. He is an internationally recognized expert in corporate transformation. Brian has worked with global companies in a variety of sectors including: financial services, consumer products, manufacturing, food service, utilities, retail, and healthcare. While Brian’s experience spans all elements of the value chain, as well as all customer touch points, his work primarily focuses on helping his clients achieve a culture of Execution Excellence.
Prior to founding The Klapper Institute, Brian served as the President of The Tatham Group, a boutique strategy implementation firm, and was a Partner in the Financial Services practice of Oliver Wyman/Mercer Management Consulting (formerly Strategic Planning Associates).
Brian a recognized thought leader, speaker and writer. Brian was the keynote speaker at Avon’s Leadership Summit and a featured speaker at the Chief Learning Officer Symposium. Brian’s book, The Q-Loop: The Art and Science of Lasting Corporate Change, details his research and provides insights on the issues companies must address to achieve and sustain effective organizational transformation. He co-authored a chapter in Redesigning Healthcare Delivery, “Applying Performance Engineering to Medical Care”, which has become an industry standard and is a regular contributor to Chief Learning Officer Magazine.
Brian has been profiled in several publications including: The Wall Street Journal, Barron’s, Fortune, Business Week, and The New York Times. Brian holds an MBA from The Wharton Graduate School of Business and a bachelor’s degree from Cornell University.
Industry Expertise (3)
Management Consulting
Banking
Insurance
Areas of Expertise (3)
Operational Transformation
Cultural Transformation
Strategy Implementation
Education (2)
The Wharton Graduate School of Business: MBA, Management 1993
Cornell University: Bachelor of Science, Nutrition 1987
Testimonials (2)
Mike Prokapeak,, Vice President, Editorial Director | Chief Learning Officer Symposium
"Brian Klapper was one of the top rated speakers by our attendees at the Conference."
John Tunnacliffe, Senior Vice President | Avon Worldwide Management Forum
"After our CEO, Brian Klapper was the highest-rated speaker at the Conference."
Event Appearances (3)
Delivering Growth by Transforming an Iconic Organzation
Best Practice Institute webinar
2010-05-20
Linking Learning with Doing to Deliver Rapid Results
Chief Learning Officer symposium Colorado Springs
2009-09-29
The Roadmap to Corporate Transformation
Avon Worldwide Management Forum Laguna Niguel, CA
2004-09-15
Sample Talks (1)
"Delivering Growth by Obliterating Conventions at KFC"
To dramatically improve overall business performance, Priszm Brandz needed to transform its operational, marketing, product development, merchandising and human resources processes. A “how to” discussion on how to use a “Model Store” concept as a catalyst for enterprise-wide business transformation.
Style
Availability
- Keynote
- Moderator
- Panelist
- Workshop Leader
- Host/MC
- Author Appearance
- Corporate Training
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