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Biography
Celeste Campos-Castillo is an Associate Professor in the Department of Media & Information. Celeste discovers ways technologies can be designed and implemented so that they mitigate inequalities, particularly with respect to health outcomes and access to health care. This interdisciplinary and multimethod research involves documenting where inequalities exist and why, engaging members of minoritized communities to identify their needs, and conducting social psychological research to understand the underlying mechanisms that connect individuals, contexts, and outcomes. Examples of this research include tracking demographic patterns of social media use for health communication, identifying the policy contexts that enable telehealth and patient portals to address health inequities, evaluating how graphic arts design can support the wellbeing of neurodiverse youth, and designing an anti-racist chatbot that identifies when cyberbullying occurs among racially and ethnically diverse adolescents and deploys support.
Celeste’s research has been funded by agencies such as the National Endowment for the Arts, the National Science Foundation, and Meta and has been published in journals such as Health Affairs, Journal of Medical Internet Research, Journal of the Medical Informatics Association, New Media & Society, Social Psychological Quarterly, Sociological Theory, Social Science Computer Review. She’s been honored to receive awards recognizing her scientific contributions, including a paper award from the International Medical Informatics Association and the Midwest Sociological Society’s Early Career Award, and to accept invitations to share her work with diverse audiences, including local high schools and the National Academies.
Celeste received her Ph.D. in Sociology from the University of Iowa and completed a post-doctoral research fellowship at the Institute for Security, Technology, & Society at Dartmouth College.
Industry Expertise (2)
Research
Education/Learning
Areas of Expertise (4)
Privacy
Social Psychology
Demographic Patterns
Digital Inclusion
Accomplishments (3)
Research Excellence Award (professional)
2022 UWM
Early Career Award (professional)
2022 MSS
Robert and Clarissa Rees Alumni Lecturer (professional)
2020 Department of Sociology, UIowa
Education (3)
University of Iowa: Ph.D., Sociology 2012
University of Iowa: M.A., Sociology 2007
University of California, Santa Barbara: B.A., Psychology 2004
Affiliations (3)
- Communication, Information Technologies, and Media Sociology section of the ASA (CITAMS) : Secretary/Treasurer
- New Media & Society : Editorial Board Member
- Social Psychology Quarterly : Editorial Board Member
Links (4)
News (3)
Seven new faculty bring expertise in DEI research and teaching to top ranked College of Communication Arts and Sciences
MSU College of Communication Arts and Sciences online
2022-10-11
Adding to the Department of Media and Information are Assistant Professor Megh Marathe and Associate Professor Celeste Campos-Castillo. Marathe specializes in inclusion in technology and society; intersectional analyses of disabled, queer, transgender and gender-diverse people’s experiences; epilepsy; public grievance redress; social theory; and informing expert practice and technologies. Campos-Castillo, who will begin with the college January 2023, specializes in digital inequality, privacy, social media, telehealth, youth, and mental health.
How Toxic Masculinity Hurts Men
Technology Networks online
2020-03-11
“Social isolation is common among aging adults. Changes such as retirement, widowhood or moving to a new home can disrupt their existing friendships,” said Celeste Campos-Castillo, one of shuster’s co-authors and an associate professor in the Department of Sociology at the University of Wisconsin-Milwaukee.
Men who endorse ‘toxic masculinity’ can become socially isolated
The Statesman online
2020-03-11
“Social isolation is common among aging adults. Changes such as retirement, widowhood or moving to a new home can disrupt their existing friendships,” said study co-author Celeste Campos-Castillo from the University of Wisconsin-Milwaukee.
Event Appearances (3)
The Impact of Race, Ethnicity, and Language Barriers on Telehealth Access
Telehealth and the COVID-19 Public Health Emergency National Academies of Sciences, Engineering, and Medicine
Social Media and Social Support for Mental Health within the Latino Youth Community
United Community Center Milwaukee, WI
Nobody Needs to Know That: The Limits of Gossip and the Social Functions of Protecting Another’s Privacy
Jensen Lecture Series in the Department of Sociology Duke University
Research Grants (3)
Chatbots as Social Support Actors (CASSA)
Facebook Research $50,000
2021 - 2023
ABLE: Autism Brilliance Lab for Entrepreneurship
National Endowment for the Arts $149,487
2021 - 2023
Milwaukee Youth Wellness Initiative on Technology (MYWIT)
Health Research Team, University of Wisconsin-Madison $4,500
2021 - 2022
Journal Articles (5)
Too human and not human enough: A grounded theory analysis of mental health harms from emotional dependence on the social chatbot Replika
New Media & Society2022 Social chatbot (SC) applications offering social companionship and basic therapy tools have grown in popularity for emotional, social, and psychological support. While use appears to offer mental health benefits, few studies unpack the potential for harms. Our grounded theory study analyzes mental health experiences with the popular SC application Replika.
Disparities in patient portal access by US adults before and during the COVID-19 pandemic
JAMIA Open2022 Online patient portals become important during disruptions to in-person health care, like when cases of coronavirus disease 2019 (COVID-19) and other respiratory viruses rise, yet underlying structural inequalities associated with race, socio-economic status, and other socio-demographic characteristics may affect their use.
Mental Healthcare Utilization, Modalities, and Disruptions During Spring 2021 of the COVID-19 Pandemic Among U.S. Adolescents
Journal of Adolescent Health2022 The COVID-19 pandemic fomented a mental health crisis among adolescents. The present study contributes a national snapshot of mental healthcare utilization, including disruptions, barriers, and modalities, among U.S. adolescents.
Factors Affecting Physicians’ Credibility on Twitter When Sharing Health Information: Online Experimental Study
JMIR Infodemiology2022 Largely absent from research on how users appraise the credibility of professionals as sources for the information they find on social media is work investigating factors shaping credibility within a specific profession, such as physicians.
So What if They’re Lying to Us? Comparing Rhetorical Strategies for Discrediting Sources of Disinformation and Misinformation Using an Affect-Based Credibility Rating
American Behavioral Scientist2021 Despite growing research on false information, a theoretical framework to organize findings is lacking. We use affect control theory to fill this need and introduce the affect-based credibility rating for interpreting the effectiveness of rhetorical strategies in discrediting the source of falsehoods. The rating quantifies the difference in connotations between the labels used to characterize the source and an ideal, credible source. Successful discrediting amplifies the difference.