Charles Araujo 
Principal Analyst | Intellyx
Newport Beach, CA, UNITED STATES
Best Selling Author • Expert in Digital Transformation • Principal Analyst, Intellyx • Founder, The Institute for Digital Transformation
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Biography
Charles Araujo is an industry analyst, internationally recognized authority on the Digital Enterprise and author of The Quantum Age of IT: Why Everything You Know About IT is About to Change. As Principal Analyst with Intellyx, he writes, speaks and advises organizations on how to navigate through this time of disruption. He is also the founder of The Institute for Digital Transformation and a sought after keynote speaker. He has been a regular contributor to both InformationWeek and CIO Insight and has been quoted or published in Time, CIO, Computerworld, USA Today and Forbes.
Industry Expertise (7)
IT Services/Consulting
Information Technology and Services
Education/Learning
Training and Development
Business Services
Professional Training and Coaching
Management Consulting
Areas of Expertise (8)
Itsm
Service Management
Organizational Management
It Transformation
Digital Transformation
Digital Disruption
Innovation
Digital Enterprise
Affiliations (3)
- itSMF USA
- Executive Next Practices Institute
- ITSM Portal
Links (3)
Testimonials (6)
Randy Steinberg, Author, ITIL Service Operation, 2011 Edition/Principal | Migration Technologies
‘Charles has really nailed it for any executive struggling with IT strategy. How IT got here and where it’s going. This book really hits at the heart of what is missing in IT today and provides step-by-step approaches loaded with examples for steering the strategic course for IT in the 21st century. An easy read, yet will get the creative juices flowing for any IT professional executive!’
Jaime L. Rosado, Jr, , Colonel (ret) | US Air Force, Medical Services Corps, FACHE, FAHM
‘What a great, insightful and thought-provoking work! The best part is that Charlie makes it practical and easily understandable with his real-life examples. Finally, a road-map for IT professionals who want to thrive in the business world in which they are being thrust.’
Charles T. Betz, Director & Chief Architect, Signature Client Group | AT&T
‘A bracing indictment of IT dysfunction, and a well-informed discussion of promising avenues for IT improvement. I agree completely with Charlie that a systems approach is essential. Recommended!’
IT Planning Executive, IT Planning Executive | IT Planning Executive
“This planning framework has made it much easier for our IT division heads to have productive conversations with their business units.”
Roman Hlutkowsky, Former SVP of Human REesources and VP of Operations Technology | FedEx Ground
"Great! This is the most definitive book on IT Transformation I have ever read. It clearly identifies how to perceive, treat and integrate IT as a true business function, and stop treating it as a specialized staff function, the domain of techies and money pit for most organizations. It should be required reading for all current and aspiring CIOs, CTOs and CISOs. This paradigm shift is happening right now and this book demystifies the steps needed to make the journey successful. Bravo!!"
IT Program Director, IT Program Director | Technicolor Business Group
"I found Charles Araujo’s presentation on the Quantum Age engaging. Today the IT organization is counted upon to be far more than an order taker; rather, IT is a strategic business partner that delivers value through brainstorming and delivering solutions that address business challenges."
Event Appearances (13)
The Future of Leadership in a Digitally Disrupted World
SITS 2016 London, UK
2016-06-09
Roadmap to Digital Transformation
TOLA IT Leadership Summit Dallas, TX
2016-05-09
The New Enterprise IT Stack
SINC IT Leadership Forum Various throughout US & Canada
Roadmap to Digital Transformation
Texas IT Leadership Forum Austin, TX
2015-11-03
The Future of the Service Desk in a Digitally Disrupted World
SDI Annual Conference Birmingham, UK
2015-04-22
The Future of Service Management in a Digitally Disrupted World
itSMF Norway Annual Conference Oslo, Norway
2015-03-05
Getting Big Things Done in a Fragmented IT World
MES West 2014 Dallas, TX
2014-09-14
Unleashing Your Creative Powers to Win at the Game of IT
itSMFNZ Wellington, New Zealand
2014-05-05
The Future of Leadership in a Digitally Disrupted World
Digital Disruption Conference Auckland, New Zealand
2014-05-01
The Four Indispensable Roles of the New IT Leader
LeadIT Canberra, Australia
2013-08-08
Everything Has Changed...Now What?
Pink Leadership Forum Scottsdale, AZ
2013-06-28
The Three Stages of a Metrics-driven Services Transformation
HDI Information TEchnology Conference 2012 Orlando, FL
2012-04-24
IT Leadership and Transformation
Executive Next Practices Tech Summit 2011 Irvine, CA
2011-09-22
Sample Talks (1)
The Future of Leadership in a Digitally Disrupted World
Our world has been turned upside down. Technology now powers everything: every business process, every interaction and virtually every facet of the customer experience. And this “Digital Disruption” is now reshaping the very foundations of how organizations are structured and operate. In this digitally disrupted world, the very essence of what it means to be in IT has changed. But this is about more than just IT. The implications are equally significant for anyone trying to lead in this new era as the traditional barriers between IT and business break down. Based on his best selling book, “The Quantum Age of IT: Why Everything You Know About IT is About to Change”, Charles Araujo will examine the changes reshaping the fabric of our organizations and the two key characteristics that will define the “Digital Leader” of the (very near) future and what this means to IT leaders everywhere.
Style
Availability
- Keynote
- Moderator
- Panelist
- Workshop Leader
- Host/MC
- Author Appearance
Social