Craig Reid
The Process Ninja
Social
Biography
Craig Reid is known throughout the business world as “The Process Ninja”. He is a passionate advocate of business process management.
His unique approach to business process improvement rapidly achieves business benefits by creating alignment between customers, strategy, services, processes and technology.
Recognised as a leader in his field Craig’s work has been been featured on the BNet, Telstra Enterprise & Government and Flyingsolo.com.au websites.
Craig is available for both consulting, contracting & speaking engagements.
His unique approach to business process improvement rapidly achieves business benefits by creating alignment between customers, strategy, services, processes and technology.
Recognised as a leader in his field Craig’s work has been been featured on the BNet, Telstra Enterprise & Government and Flyingsolo.com.au websites.
Craig is available for both consulting, contracting & speaking engagements.
Industry Expertise
Banking
Information Technology and Services
Financial Services
Areas of Expertise
BPM
Process
Process Improvement
Process Re-Engineering
Business Process Management
Accomplishments
Certified Process Master
Certified Process Master in Customer Experience Management Method (CEM).
Education
University of Strathclyde
BA(Hons)
Marketing
1995
Glasgow Caledonian University
PgD
Hospitality Management
1996
Event Appearances
Outside-in Process in Action
BP Group Sundowner Sydney, Australia
2010-06-14
Sample Talks
Business Process - The Process Revolution is Here!
Find out why business process management is the key to business success in the modern era.
Style
Availability
- Keynote
- Panelist
- Workshop Leader
- Host/MC
- Author Appearance
Fees
$0 to $2000*Will consider certain engagements for no fee
