Craig Reid
The Process Ninja
Sydney, NSW, AUSTRALIA
The Process Ninja - One of the world's top Business Process Management Bloggers
Biography
Craig Reid is known throughout the business world as “The Process Ninja”. He is a passionate advocate of business process management.
His unique approach to business process improvement rapidly achieves business benefits by creating alignment between customers, strategy, services, processes and technology.
Recognised as a leader in his field Craig’s work has been been featured on the BNet, Telstra Enterprise & Government and Flyingsolo.com.au websites.
Craig is available for both consulting, contracting & speaking engagements.
Industry Expertise (3)
Banking
Information Technology and Services
Financial Services
Areas of Expertise (5)
BPM
Process
Process Improvement
Process Re-Engineering
Business Process Management
Accomplishments (1)
Certified Process Master (professional)
Certified Process Master in Customer Experience Management Method (CEM).
Education (2)
Glasgow Caledonian University: PgD, Hospitality Management 1996
University of Strathclyde: BA(Hons) , Marketing 1995
Links (1)
Event Appearances (1)
Outside-in Process in Action
BP Group Sundowner Sydney, Australia
2010-06-14
Sample Talks (1)
Business Process - The Process Revolution is Here!
Find out why business process management is the key to business success in the modern era.
Style
Availability
- Keynote
- Panelist
- Workshop Leader
- Host/MC
- Author Appearance
Social