Craig Reid

The Process Ninja

  • Sydney NSW

The Process Ninja - One of the world's top Business Process Management Bloggers

Contact

Social

Biography

Craig Reid is known throughout the business world as “The Process Ninja”. He is a passionate advocate of business process management.

His unique approach to business process improvement rapidly achieves business benefits by creating alignment between customers, strategy, services, processes and technology.

Recognised as a leader in his field Craig’s work has been been featured on the BNet, Telstra Enterprise & Government and Flyingsolo.com.au websites.

Craig is available for both consulting, contracting & speaking engagements.

Industry Expertise

Banking
Information Technology and Services
Financial Services

Areas of Expertise

BPM
Process
Process Improvement
Process Re-Engineering
Business Process Management

Accomplishments

Certified Process Master

Certified Process Master in Customer Experience Management Method (CEM).

Education

University of Strathclyde

BA(Hons)

Marketing

1995

Glasgow Caledonian University

PgD

Hospitality Management

1996

Event Appearances

Outside-in Process in Action

BP Group Sundowner  Sydney, Australia

2010-06-14

Sample Talks

Business Process - The Process Revolution is Here!

Find out why business process management is the key to business success in the modern era.

Style

Availability

  • Keynote
  • Panelist
  • Workshop Leader
  • Host/MC
  • Author Appearance

Fees

$0 to $2000*Will consider certain engagements for no fee