Craig Reid is known throughout the business world as “The Process Ninja”. He is a passionate advocate of business process management.
His unique approach to business process improvement rapidly achieves business benefits by creating alignment between customers, strategy, services, processes and technology.
Recognised as a leader in his field Craig’s work has been been featured on the BNet, Telstra Enterprise & Government and Flyingsolo.com.au websites.
Craig is available for both consulting, contracting & speaking engagements.
Industry Expertise (3)
Information Technology and Services
Areas of Expertise (5)
Business Process Management
Certified Process Master (professional)
Certified Process Master in Customer Experience Management Method (CEM).
University of Strathclyde: BA(Hons) , Marketing 1995
Glasgow Caledonian University: PgD, Hospitality Management 1996
Event Appearances (1)
Outside-in Process in Action
BP Group Sundowner Sydney, Australia
Sample Talks (1)
Business Process - The Process Revolution is Here!
Find out why business process management is the key to business success in the modern era.
- Workshop Leader
- Author Appearance