Debra Gerardi is a part-time Lecturer in Law in the UC Hastings Center for Negotiation and Dispute Resolution. Debra serves at the Co-Chair for the UC Hastings Student Wellness & Wellbeing Workgroup. She is a conflict engagement specialist and consultant providing executive coaching, mediation and facilitation services, conflict assessment, and professional development programs to healthcare organizations internationally. Debra provides executive coaching, consulting and training services that promote leadership development, enhance organizational and team effectiveness, invite diverse perspectives and encourage people to effectively engage and move through conflict.
Debra draws on the knowledge and perspectives gained from over 30 years of experience working internationally with healthcare organizations, law firms, high-tech and philanthropic organizations, academic institutions, government, and professional associations. She has provided professional services to over 150 leading healthcare organizations including: The Agency for Healthcare Research and Quality; The Joint Commission; the World Health Organization World Alliance for Patient Safety; the American Hospital Association, the American Medical Association, the American Organization of Nurse Executives, the Harford and Robert Wood Johnson Foundations and over 40 academic and community medical centers.
Debra received her Master Coach certification from the highly regarded Hudson Institute of Coaching where she is a member of the Hudson Leadership Team. She is certified by the International Coach Federation at the PCC level and serves as an ICF Mentor Coach. Debra is an affiliate member of the Institute of Coaching Professional Association at McLean Hospital, a Harvard Medical School affiliate.
Areas of Expertise (5)
Mediation and Facilitation
Hudson Institute of Coaching: Master Coach Certification: Master Coach Certification 2017
Hudson Institute of Coaching: Coaching Certificate, Executive and Transition Coaching 2011
UCLA Fielding School of Public Health: MPH, Public Health Administration / Policy 1995
Creighton University School of Law: J.D. 1992
Creighton University: BSN, Nursing 1987
Creighton University: BS, Biology 1982
- Hudson Institute of Coaching : Leadership Team Member
- Institute of Coaching- MacLean Hospital
- International Federation of Coaching- PCC
- American Organization of Nurse Executives
- American Association of Critical Care Nurses
Selected Articles (5)
The emerging culture of health care: Improving end-of-life care through collaboration and conflict engagement among health care professionalsOhio State Journal on Dispute Resolution
Healthier hospitals?Nursing Management
Using mediation techniques to manage conflict and create healthy work environmentsAACN Advanced Critical Care
2004 Healthcare organizations must find ways for managing conflict and developing effective working relationships to create healthy work environments. The effects of unresolved conflict on clinical outcomes, staff retention, and the financial health of the organization lead to many unnecessary costs that divert resources from clinical care. The complexity of delivering critical care services makes conflict resolution difficult. Developing collaborative working relationships helps to manage conflict in complex environments.Working relationships are based on the ability to deal with differences. Dealing with differences requires skill development and techniques for balancing interests and communicating effectively. Techniques used by mediators are effective for resolving disputes and developing working relationships.With practice, these techniques are easily transferable to the clinical setting. Listening for understanding, reframing, elevating the definition of the problem, and forming clear agreements can foster working relationships, decrease the level of conflict, and create healthy work environments that benefit patients and professionals.
The culture of health care: How professional and organizational cultures impact conflict managementGeorgia State University Law Review
Curing conflictDispute Resolution Magazine