
Debra Gerardi
Lecturer UC Hastings College of the Law

UC Hastings College of the Law
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Biography
Debra draws on the knowledge and perspectives gained from over 30 years of experience working internationally with healthcare organizations, law firms, high-tech and philanthropic organizations, academic institutions, government, and professional associations. She has provided professional services to over 150 leading healthcare organizations including: The Agency for Healthcare Research and Quality; The Joint Commission; the World Health Organization World Alliance for Patient Safety; the American Hospital Association, the American Medical Association, the American Organization of Nurse Executives, the Harford and Robert Wood Johnson Foundations and over 40 academic and community medical centers.
Debra received her Master Coach certification from the highly regarded Hudson Institute of Coaching where she is a member of the Hudson Leadership Team. She is certified by the International Coach Federation at the PCC level and serves as an ICF Mentor Coach. Debra is an affiliate member of the Institute of Coaching Professional Association at McLean Hospital, a Harvard Medical School affiliate.
Areas of Expertise
Education
Hudson Institute of Coaching: Master Coach Certification
Master Coach Certification
2017
Hudson Institute of Coaching
Coaching Certificate
Executive and Transition Coaching
2011
UCLA Fielding School of Public Health
MPH
Public Health Administration / Policy
1995
Creighton University School of Law
J.D.
1992
Creighton University
BSN
Nursing
1987
Creighton University
BS
Biology
1982
Affiliations
- Hudson Institute of Coaching : Leadership Team Member
- Institute of Coaching- MacLean Hospital
- International Federation of Coaching- PCC
- American Organization of Nurse Executives
- American Association of Critical Care Nurses
Selected Articles
The emerging culture of health care: Improving end-of-life care through collaboration and conflict engagement among health care professionals
Ohio State Journal on Dispute Resolution2007
Using mediation techniques to manage conflict and create healthy work environments
AACN Advanced Critical Care2004
Healthcare organizations must find ways for managing conflict and developing effective working relationships to create healthy work environments. The effects of unresolved conflict on clinical outcomes, staff retention, and the financial health of the organization lead to many unnecessary costs that divert resources from clinical care. The complexity of delivering critical care services makes conflict resolution difficult. Developing collaborative working relationships helps to manage conflict in complex environments.Working relationships are based on the ability to deal with differences. Dealing with differences requires skill development and techniques for balancing interests and communicating effectively. Techniques used by mediators are effective for resolving disputes and developing working relationships.With practice, these techniques are easily transferable to the clinical setting. Listening for understanding, reframing, elevating the definition of the problem, and forming clear agreements can foster working relationships, decrease the level of conflict, and create healthy work environments that benefit patients and professionals.
The culture of health care: How professional and organizational cultures impact conflict management
Georgia State University Law Review2004