Industry Expertise (3)
Health Care - Services
Health and Wellness
Management Consulting
Areas of Expertise (3)
High Quality Hospital Care
The Science of Patient Safety
Value Model for Hospital Quality Assurance
Links (1)
Sample Talks (1)
The Science of Patient Safety
Most hospitals blame employees for making mistakes when a serious harm is done. What they need to understand is that harm is never caused by a single mistake. It is always a result of multiple mistakes including policy mistakes and procedural mistakes.
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