Donna Baylor 
Owner, Speaker, Trainer, Familitator | TRANSITION Seminars, Inc.
St. Louis, MO, UNITED STATES
Industry Expertise (1)
Professional Training and Coaching
Areas of Expertise (3)
Conflict Management
Understanding Style
Self Image
Links (1)
Sample Talks (1)
Taking hte 'CUSS' out of Customer Service
Keeping cool when things get hot. Helping the customer through the process with conflict management,listing to words and emotions, business manners and a smile.
Availability
- Author Appearance
