generic speaker image

Donna Baylor Donna Baylor

Owner, Speaker, Trainer, Familitator | TRANSITION Seminars, Inc.

St. Louis, MO, UNITED STATES

Industry Expertise (1)

Professional Training and Coaching

Areas of Expertise (3)

Conflict Management

Understanding Style

Self Image

Sample Talks (1)

Taking hte 'CUSS' out of Customer Service

Keeping cool when things get hot. Helping the customer through the process with conflict management,listing to words and emotions, business manners and a smile.

Availability

  • Author Appearance