Donna Iucolano

Owner and Principal Spinach Candy

  • Port Washington NY

And it's good for you! Get a taste for superior digital business practices and e-Commerce strategies with the founder of Spinach Candy

Contact

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Biography

I am an independent consultant and former senior executive with deep experience in digital business transformation, e-commerce, strategic planning, multi-channel operations, and CRM. My experience spans multiple industries including apparel, gifting and children’s and educational media / publishing with an emphasis on direct-to-consumer and multi-channel retail businesses.

I founded and led the Internet-based e-commerce efforts for 1-800-FLOWERS.COM and Scholastic; and, led and improved direct-to-consumer efforts for New York & Company. My 18-year career has been marked by increasing leadership responsibility, entrepreneurial spirit, strategic insight, customer focus, channel integration, team development, and profitable growth. Today, I consult for companies large and small, and in various stages of their digital business development.

I was a founding member of e-commerce industry association, SHOP.ORG, and served as the founding chairperson of the research committee, introducing The State of Online Retailing. Before venturing into e-commerce, I enjoyed a successful first career as a high school teacher and non-profit administrator.

Specialties:
Envisioning Opportunities | Strategy Formation and Planning |
Business Model Innovation | Profitable Growth |
Managing and Leading Change | Interim Executive Management |
E-Business Readiness | E-Commerce (end-to-end) |
E-Commerce Platform Reviews and Selection Support |
Customer Development | Cross-Channel and Online Marketing |
Customer Experience Improvements | Strategic Partnerships |
Organizing for E-Success | Coaching and Team-Building |
Event Speaker (Conferences and Corporate Events)

Industry Expertise

Internet
IT Services/Consulting
Public Relations and Communications
Education/Learning
Corporate Training
Apparel/Accessories
Management Consulting
Retail
Direct Marketing
Publishing

Areas of Expertise

E-Commerce Consulting
Marketing Strategy
Content Strategy
Online Marketing
Digital Business
Business Model Innovation
Situation Analysis
Business Transformation
New Business Development
Customer Experience

Accomplishments

Recipient – Top 25 Click and Mortar Executives

2000-06-01

In 2000, Donna was named one of the Top 25 Click and Mortar Executives by Internet World.

Owner and Principal – Spinach Candy

2005-06-01

Spinach Candy is a strategic digital business consulting, interim management and business development company for early stage, growing, mature, and even stalled companies. Services include: business reviews and assessments, strategy formation, business planning, organizational development, strategic partnerships, vendor reviews / selection, business development, operations planning, M&A support, interim executive management, and thought leadership.

Board of Advisors – Radish Systems, LLC

Radish Systems is the innovative, world-wide leader improving the way businesses communicate with mobile devices users. Our mission is to improve the way people communicate using smart mobile devices while maintaining compatibility with the existing telephone infrastructure, contact centers, and Interactive Voice Response (IVR) systems. We help businesses interact with people on their mobile devices more effectively through our easy-to-use solutions.

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Education

Fashion Institute of Technology

Associate of Arts and Sciences

Communication Arts

Hofstra University

M.B.A.

Marketing

Hofstra University

Master of Science

Master of Science

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Affiliations

  • shop.org

Event Appearances

Monetizing the Real-Time Web: Why Every E-Tailer Will Need to Become a Content Producer

Internet Summit 2010  Raleigh, North Carolina

2010-11-17

Sample Talks

Monetizing the Real-Time Web: Why Every E-Tailer Will Need to Become a Content Producer

We’ve mastered the art of creating and serving contextual ads for traditional search result pages, but users of the real-time Web are living in a state of constant re-fresh as they seek the latest info. Are you ready to serve multiple ads to the same user? And, how will you leverage other forms of real-time data such as streams in a user-friendly way while still focusing on measurable results? Develop a better understanding of the real-time web and how to prepare for new marketing opportunities.

Same-Day Delivery: What do businesses need to succeed in the Internet age

While most Internet retail is focused on the front-end activities — the look and feel of the Web site, taking and processing an order — in reality that is 50% of the battle with respect to what the customer wanted. The stumbling block was on the back end, with respect to being able to actually deliver the finished product to a consumer. This presentation will focus on the increasing expansion of online merchandising, and how it impacts upon the bricks-and-morter business model.

Style

Availability

  • Keynote
  • Moderator
  • Panelist
  • Workshop Leader
  • Host/MC
  • Corporate Training

Fees

$0 to $2500*Will consider certain engagements for no fee