Eli Goldstein
Senior Consultant | Customaline (Pty) Ltd
Sandton, GP, SOUTH AFRICA
Experienced, innovative speaker on Sustaining Customer Satisfaction
Industry Expertise (10)
Agriculture and Farming
IT Services/Consulting
Telecommunications
Legal Services
Business Services
Media - Broadcast
Management Consulting
Professional Training and Coaching
Consumer Goods
Information Technology and Services
Areas of Expertise (3)
Sustainable Customer Satisfaction
Customer Experience or Relationship
Customer Information Technology
Education (1)
University of Pretoria: B Sc (Agric), Animal Science 1970
Links (1)
Sample Talks (1)
Sustainable Customer Satisfaction
The role of top management in ensuring the focus of the organisation on issues relating to customer satisfaction. An executive view of the elements or People, Process, Information, Technology and Culture on ensuring an orchestrated approach to sustaining unexpected customer experience outcomes to promote sustainable customer satisfaction and loyalty.
Style
Availability
- Keynote
- Panelist
- Workshop Leader
- Corporate Training
Fees
0 to 2000
*Will consider certain engagements for no fee
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