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Elliott Silverstein

Director, Government Relations, Insurance CAA Club Group

  • Thornhill ON

Elliott manages and executes key elements of CAA’s provincial advocacy role, and overseeing municipal advocacy efforts.

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Spotlight

2 min

Ahead of the busy winter travel season, CAA Travel Insurance, a product of Orion Travel Insurance, is introducing several important coverage enhancements to provide broader protection, clearer benefits, and more support when travel plans are disrupted. Key coverage enhancements include: Emergency medical coverage increased from $5 million to $10 million. Expanded coverage for climate events and extreme weather. A new CAA Flight Delay Benefit, to provide cash or lounge passes to travellers delayed two or more hours. Broader Trip Cancellation and Interruption coverage for major travel disruptions and unexpected personal circumstances. These updates reflect the changing travel realities that Canadians continue to navigate, including the rising costs of medical care. “Today’s travellers face a broad range of risks, from flight disruptions and extreme weather to unexpected medical emergencies and events at home,” says Elliott Silverstein, director, government relations, insurance, CAA South Central Ontario. “These updates deliver clearer benefits, broader protection and new forms of support to travellers when plans change unexpectedly.” The increase in emergency medical coverage reflects the continually rising cost of medical care while travelling abroad. Costs associated with everything from routine treatment to emergency transportation and air ambulance services have increased approximately 14 to 15 per cent annually since 2019. CAA’s expanded climate-related coverage introduces explicit policy language that clearly explains what coverage is available if a natural disaster impacts your destination accommodation, or if weather-related property damage at home disrupts your travel plans. In addition, eligible trip cancellation policies now include a new Flight Delay Benefit, providing an automatic benefit if your flight is delayed. Unlike a traditional expense-based reimbursement process, insured travellers will automatically receive a benefit when their insured flight is delayed by two or more hours, in the form of immediate payment or a lounge pass. CAA’s new Major Travel Disruption coverage addresses eligible flight cancellations or unannounced strikes, which are increasingly impacting travellers. New travel document protection covers stolen documents before departure, as well as documents that are lost or stolen at a destination. Other new covered situations include a stolen private vehicle, possible damage to a home or business, and additional occupancy costs when a travel companion interrupts their trip and the insured traveller continues as planned. “These updates are part of the ongoing optimization of CAA Travel Insurance coverage; intended to provide clearer benefits, broader protection and more support when travel plans change,” says Silverstein. “Travel insurance is not only about responding to major emergencies, it can also provide practical support during the more common situations travellers may experience while they are away from home.” CAA encourages travellers to review their policy, including its eligibility requirements, terms, conditions, limitations and exclusions, before departure. For more information about CAA Travel Insurance and coverage updates, visit: www.caasco.com/travelinsurance

Elliott Silverstein

2 min

Ahead of the busy winter travel season, CAA Travel Insurance, a product of Orion Travel Insurance, is introducing several important coverage enhancements to provide broader protection, clearer benefits, and more support when travel plans are disrupted. Key coverage enhancements include: Emergency medical coverage increased from $5 million to $10 million. Expanded coverage for climate events and extreme weather. A new CAA Flight Delay Benefit, to provide cash or lounge passes to travellers delayed two or more hours. Broader Trip Cancellation and Interruption coverage for major travel disruptions and unexpected personal circumstances. These updates reflect the changing travel realities that Canadians continue to navigate, including the rising costs of medical care. “Today’s travellers face a broad range of risks, from flight disruptions and extreme weather to unexpected medical emergencies and events at home,” says Elliott Silverstein, director, government relations, insurance, CAA South Central Ontario. “These updates deliver clearer benefits, broader protection and new forms of support to travellers when plans change unexpectedly.” The increase in emergency medical coverage reflects the continually rising cost of medical care while travelling abroad. Costs associated with everything from routine treatment to emergency transportation and air ambulance services have increased approximately 14 to 15 per cent annually since 2019. CAA’s expanded climate-related coverage introduces explicit policy language that clearly explains what coverage is available if a natural disaster impacts your destination accommodation, or if weather-related property damage at home disrupts your travel plans. In addition, eligible trip cancellation policies now include a new Flight Delay Benefit, providing an automatic benefit if your flight is delayed. Unlike a traditional expense-based reimbursement process, insured travellers will automatically receive a benefit when their insured flight is delayed by two or more hours, in the form of immediate payment or a lounge pass. CAA’s new Major Travel Disruption coverage addresses eligible flight cancellations or unannounced strikes, which are increasingly impacting travellers. New travel document protection covers stolen documents before departure, as well as documents that are lost or stolen at a destination. Other new covered situations include a stolen private vehicle, possible damage to a home or business, and additional occupancy costs when a travel companion interrupts their trip and the insured traveller continues as planned. “These updates are part of the ongoing optimization of CAA Travel Insurance coverage; intended to provide clearer benefits, broader protection and more support when travel plans change,” says Silverstein. “Travel insurance is not only about responding to major emergencies, it can also provide practical support during the more common situations travellers may experience while they are away from home.” CAA encourages travellers to review their policy, including its eligibility requirements, terms, conditions, limitations and exclusions, before departure. For more information about CAA Travel Insurance and coverage updates, visit: www.caasco.com/travelinsurance

Elliott Silverstein

2 min

CAA South Central Ontario (CAA SCO) is warning that car theft is becoming more sophisticated and more personal, with criminals now targeting drivers directly using a mix of distraction tactics and high-tech tools. Police services across Canada have recently warned of an increase in “distraction thefts” occurring in parking lots, shopping centres, and other busy areas. At the same time, thieves are continuing to use relay attacks and key-fob signal-interception technology to unlock and steal vehicles without physical force. CAA cautions that these tactics are now being used together, creating new risks for drivers. A New Combination of Tactics This emerging method involves criminals engaging drivers in brief interactions near their vehicle while simultaneously using electronic devices to capture or amplify key fob signals. As a result, key fob-related auto theft is no longer limited to driveways or overnight incidents. Close physical proximity between drivers, their key fobs, and their vehicles can be exploited. These thefts can occur quickly and subtly, often without the driver immediately realizing anything has happened. In some cases, drivers may later notice an alert that their vehicle key is missing. This is an early sign that something is wrong. “Today vehicle thieves are becoming increasingly calculated, using distraction tactics alongside electronic tools designed to intercept or relay key fob signals,” says Elliott Silverstein, director, government relations, CAA South Central Ontario. “A brief interaction in a parking lot can quickly become an opportunity for organized criminals to target both drivers and their vehicles. Public awareness and simple preventative measures remain some of the strongest tools drivers have to protect themselves.” How Drivers Can Protect Themselves With these evolving risks, CAA is encouraging drivers to stay alert and take proactive steps to reduce their vulnerability: Park in well-lit, high-traffic areas. Be cautious of unsolicited interactions near your vehicle, including: Persistent or unusual requests for help Offers of gifts or incentives. Requests that require you to stay near your vehicle or move closer to another vehicle. Trust your instincts—if something feels suspicious, disengage and move to a safer area. Lock your vehicle immediately after exiting and confirm it is secure. Store key fobs in RFID-blocking or Faraday pouches to prevent signal interception. Keep key fobs on your person; avoid leaving them in carts, purses, or exposed areas. Consider visible anti-theft devices like steering wheel locks or two-factor authentication such as after-market engine immobilizers. Remove personal information from vehicles and clear saved home addresses in GPS systems. Report suspicious behaviour to local police. Raising Awareness Is Key CAA emphasizes that as auto theft tactics continue to evolve, awareness and vigilance are essential to reduce risk. Drivers are encouraged to remain mindful of their surroundings, particularly in public spaces, and to take simple precautions that can significantly reduce the likelihood of becoming a target of auto theft.

Elliott Silverstein

Media

Social

Biography

As Director of Government Relations (Insurance), Elliott Silverstein is responsible for managing and executing advocacy efforts for CAA Insurance across Canada. Since 2011, Elliott has been actively representing CAA to government and industry stakeholders on issues concerning road safety, consumer protection, insurance reforms, and motorist-related legislation.

Elliott brings a mix of communications, government relations and strategy to CAA's advocacy initiatives. During his career, he has managed several advocacy campaigns resulting in legislative and regulatory changes that benefit Ontarians. He also serves as a media spokesperson, appearing on television and radio programs across Canada.

Most recently, Elliott has been CAA’s lead advocate and spokesperson on vehicle theft as well Ontario’s auto reforms. Through his advocacy and public speaking, Elliott has urged for vehicle security standards to be updated, while providing practical tips for drivers to help reduce the risk of theft.

Industry Expertise

Government Relations
Public Relations and Communications
Insurance
Automotive
Travel and Tourism

Areas of Expertise

Government Relations & Public Affairs
Issues Management
Legislation
Policy Analysis
Strategic Advocacy
Stakeholder & Public Engagement
Ontario Politics
Insurance
Travel Industry

Education

York University

B.A.

Politics and Communications

2000

York University/Ryerson University

M.A.

Communications and Culture

2002

Joint Graduate Programme in Communication and Culture
Specialization in Politics and Policy

Media Appearances

Elliott Silverstein of CAA Insurance joins Classical Mornings to answer FAQs about Auto Insurance

Classical FM  radio

2025-03-13

Elliott Silverstein, an insurance expert from CAA joined Jean Stilwell on Classical Mornings to answer some frequently asked questions about auto insurance.

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Canadian cars lack anti-theft features found on the same models in the U.K.

Cottage Life  online

2024-11-06

CAA has advocated for years to update standards, as Canada’s anti-theft legislation hasn’t been reviewed since 2007.

“The biggest concern is time. Whenever there’s a manufacturing change, the question becomes, ‘What do we do now?’” says Elliott Silverstein, Director, Government Relations for CAA Insurance.

Elliott notes that it’s urgent because legislation takes time and because of manufacturing new cars or adding retroactive technology.

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Car dealership employees allegedly sold stolen cars

Global News  tv

2024-11-06

Elliott Silverstein, Director of Government Relations for CAA Insurance, was interviewed about the latest auto theft scheme: fraudulently selling stolen motor vehicles at car dealerships.

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