Frank Felker

First Director, 2900-member Digital Imaging Applications Network

Personally chosen by the President of Print Image International to serve as the associations first Director of this high-profile special interest group. Organized, promoted and produced DIAN's first conference at IBM's Digital Printing R&D facility in Boulder, CO.

George Mason University

Bachelor of Science

Economics

1983

Elected to International Economic Honor Society.
Won over thirty awards, including Fifth in Nation in Impromptu Speaking, as member of the university's competitive public speaking team.

Executive Vice President

International Center for Entrepreneurial Development, Houston, Texas

I would have to say your speech made a big impact. You did a remarkable job. I feel that what you had to say was very timely, informative and was enjoyed by all. We all hope you enjoyed your visit here with us at Northwest Forest and we look forward to continuing our relationship and the opportunity to work with you again in the future.

Marketing Manager

Texas Instruments, Dallas Texas

Frank, your presentation and meetings with us here last Thursday, 20 February were a huge success judging from all the enthusiastic feedback I've received. Besides the positive feedback on your presentation, it has been suggested that we employ you further in a consulting role, primarily to give feedback on our product direction. Again, thanks for the excellent work. And please feel free to use myself and Texas Instruments as a reference with prospective clients.

Sections Manager

Printing Industries of America, Alexandria, Virginia

You did a fantastic job. Not only was the content on target and the handouts true visual aids, but you also brought it in on time! Very professional. I hope you enjoyed your first telephone seminar experience. From a listener's standpoint, you couldn't tell at all that you'd never presented in this format - you sounded enthusiastic and involved throughout.

Touch Marketing for Small and Mid-Size Businesses

Monthly Meeting  CEO Focus, Lanham, MD

Is Your Business Invisible Online?

Connect113 Membership Workshop  Connect113, Alexandria, VA

Understanding Google Analytics

Membership Workshop  Connect113, Alexandria, VA

How To Build A Customer Factory For Your Business

The single biggest difference between businesses that succeed and those that fail can be boiled down to a single word: Marketing.

Firms that understand Marketing and implement it on a consistent basis succeed and those that do not struggle and fail.

Unfortunately, for most business owners, Marketing is a mystery and Sales is a dirty word.

I developed The Customer Factory Marketing Model in the 1990s to present successful marketing principles and practices in simple terms.

Never Kiss Your Customer On The First Date

Just as in courting a member of the opposite sex, successful marketing is an evolving conversation between your firm and your target market.

In this humorous presentation, filled with "ah ha! moments," Frank creates an exact analogy between courting and marketing and shows attendees how to generate the "know, like and trust" relationship over time, not overnight.

From the initial ice-breaker to the final kiss, Frank shows you how to make it happen.

The World's Greatest Sales Team

Imagine how much money could be made if we gave our sales teams every opportunity to succeed instead of never-ending friction and barriers to success. Either by design or default, the vast majority of corporate sales structures can't seem to get out of their own way. Team members are poorly recruited, trained, motivated and managed. They are saddled with counter-productive marketing functions. Frank gets down to the nitty gritty and explains how to create The World's Greatest Sales Team.