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Biography
George is the co-author of ITIL® V3’s Continual Service Improvement core volume. He was recently awarded the Ron Muns’ Lifetime Achievement Award and is one of the world’s most insightful & engaging IT Service Management and Support experts. In addition to his extensive commitment to improving the industry, George spent several years as a consultant to the White House. George is an ITIL Expert, the highest level in the ITIL certification program, a regular author of IT articles & white papers, and a presenter at global ITSM conferences and events.
Areas of Expertise (3)
Itil
It Service Management
Continual Service Improvement
Accomplishments (2)
Recipient of Ron Muns Lifetime Achievement Award (professional)
2012-04-24
The Ron Muns Lifetime Achievement Award recognizes individuals for their contributions, leadership, enthusiasm, and tireless efforts to advance the IT Service Management industry. The award honors a leader who has made lasting contributions to the IT service and technical support industry,
ITIL Expert (professional)
2011-01-03
George is an ITIL Expert, the highest level in the ITIL certification program, is a regular author of IT articles and white papers, and is a presenter at global ITSM conferences and events.
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- Keynote
- Moderator
- Panelist
- Author Appearance
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