Biography
George Wong worked as a senior transcriptionist. A part of the job involved transcribing audio interviews,business meetings,financial reports,sermons,market research discussion and online conference calls such as from Skype.
Main responsibilities:
Ensuring transcripts were delivered on time.
Maintaining a minimum accuracy level of 99.50 percent.
Acquiring new clients from Chicago and NY City region.
Digital Marketing of Company's website to promote specific services.
Collaborating with offshore transcribers for timely work completion.
Implementing 2T model of proofreading solution.
Hardware up-gradation.
Ensuring low attrition rate of employees.
Maintaining high employee satisfaction at workplace.
Industry Expertise (3)
Outsourcing/Offshoring
Legal Services
Business Services
Accomplishments (1)
Innovative projects: 2T Proofreading Model (professional)
George Wong innovated the 2T model of transcription. Under this process, the draft transcripts were to be reviewed by 2 other employees who will proofread the work and eliminate spelling errors, unnecessary punctuation marks, correct spacing and put proper paragraphs in place. Earlier the draft work was reviewed by the person who typed the spoken speech. By adopting the 2T model, the accuracy of the scripts was improved to 99.50 percent. George Wong also worked out a formula
Links (4)
Style
Availability
- Keynote
- Moderator
- Workshop Leader
- Corporate Training
Social