Hollye Moss

Professor Western Carolina University

  • Cullowhee NC

Hollye Moss's research interests are in the areas of operations management and the Boyer model of scholarship.

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Biography

Hollye K. Moss is Professor of Management and Associate Dean of the College of Business. She earned her undergraduate degree from Converse College in Spartanburg, SC with a major in chemistry, and then earned her master's degree in chemistry from Clemson University.

After earning her chemistry degrees, Dr.Moss worked in textiles. Her first appointment was at Milliken & Co (a dyeing and finishing plant) at their Blacksburg, SC location. She also worked at Virginia Narrow Fabrics where they produced knit elastic bands. From there, Dr. Moss moved on to work in distribution for a division of what is now Hanes Brands. She earned her MBA from Wake Forest, while working full-time and taking classes in the evening. She later returned to school full-time at Clemson University, where she obtained her PhD in Industrial Management.

Dr. Moss teaches graduate and undergraduate classes in business statistics and operations management.

Dr. Moss's research interests are in the areas of operations management and the Boyer model of scholarship.

Industry Expertise

Research
Education/Learning

Areas of Expertise

Industrial Management
Boyer Model of Scholarship
Operations Management
Business Statistics
Service Management

Accomplishments

Student Success Faculty Award for Excellence

2017

WCU’s Division of Student Success

Excellence in Student Service Award

2016

WCU’s Division of Student Success

College of Business Graduate Teaching Award

2014

Western Carolina University

Education

Clemson University

Ph.D.

Industrial Management

2002

Wake Forest University

M.B.A.

Business Administration

1993

Clemson University

M.S.

Chemistry

1985

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Affiliations

  • The Association for Operations Management
  • Institute for Operations Research and the Management Sciences
  • Decision Sciences Institute
  • Institute for Supply Management
  • Beta Gamma Sigma International Honor Society
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Languages

  • English

Media Appearances

Moss fund supports mission of Coulter Faculty Commons, memorializes former colleague

WCU Stories  online

2019-01-22

With a new doctorate under her belt and her dream job at Western Carolina University in hand, Hollye Moss jumped right in – and promptly started to sink. No longer distracted by a dissertation, Moss realized something was lacking: her teaching skills.

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Moss fund supports teaching excellence, honors colleague

WCU Stories  online

2019-01-04

With a new doctorate under her belt and her dream job at Western Carolina University in hand, Hollye Moss jumped right in – and promptly started to sink. No longer distracted by a dissertation, Moss realized something was lacking: her teaching skills.

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Interim dean is named for WCU College of Business

The Sylva Herald  online

2018-01-24

Hollye Moss, director of the School of Economics, Management and Project Management at Western Carolina University, has been appointed interim dean of WCU’s College of Business.

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Event Appearances

Classroom Design

TeLeIn2 Conference  University of Leon, Leon, Spain

2017-10-19

Articles

The relationship between servant leadership, perceived organizational support, performance, and turnover among business to business salespeople

Global Journal of Management and Marketing

2018

The purpose of this study was to investigate how servant leadership influences a salesperson’s perceived organizational support (POS), outcome performance, turnover intentions, and turnover. This study, using a sample of 382 business-to-business salespeople, is the first one to investigate how servant leadership influences POS and actual turnover.

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The Relationship among Ethical Leadership, Ethical Climate, Supervisory Trust, and Moral Judgment

Academy of Marketing Studies Journal

2016

The issue of ethical leadership is important to all organizations. However, it is especially important for salespeople who often work without direct supervision and are under pressure to make quota. This study examined various outcomes of ethical leadership among a national sample of 317 salespeople.

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Boyer in the Middle: Second Generation Challenges to Emerging Scholarship

Innovative Higher Education

2018

This article reports on an examination of the distinctive second-generation challenges and opportunities faced by an early institutional adopter of the Boyer model of scholarship. Following the first cohort of faculty to be reviewed for tenure and promotion based on these criteria, we report the results of a survey designed to determine the perceptions of faculty and administrators of the degree to which emerging forms of scholarship had been integrated into the university culture including factors such as institutional identity, support structures, and faculty participation.

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