Hollye Moss
Professor | Western Carolina University
Cullowhee, NC, UNITED STATES
Hollye Moss's research interests are in the areas of operations management and the Boyer model of scholarship.
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Biography
Hollye K. Moss is Professor of Management and Associate Dean of the College of Business. She earned her undergraduate degree from Converse College in Spartanburg, SC with a major in chemistry, and then earned her master's degree in chemistry from Clemson University.
After earning her chemistry degrees, Dr.Moss worked in textiles. Her first appointment was at Milliken & Co (a dyeing and finishing plant) at their Blacksburg, SC location. She also worked at Virginia Narrow Fabrics where they produced knit elastic bands. From there, Dr. Moss moved on to work in distribution for a division of what is now Hanes Brands. She earned her MBA from Wake Forest, while working full-time and taking classes in the evening. She later returned to school full-time at Clemson University, where she obtained her PhD in Industrial Management.
Dr. Moss teaches graduate and undergraduate classes in business statistics and operations management.
Dr. Moss's research interests are in the areas of operations management and the Boyer model of scholarship.
Industry Expertise (2)
Research
Education/Learning
Areas of Expertise (5)
Industrial Management
Boyer Model of Scholarship
Operations Management
Business Statistics
Service Management
Accomplishments (3)
Student Success Faculty Award for Excellence (professional)
2017 WCU’s Division of Student Success
Excellence in Student Service Award (professional)
2016 WCU’s Division of Student Success
College of Business Graduate Teaching Award (professional)
2014 Western Carolina University
Education (4)
Clemson University: Ph.D., Industrial Management 2002
Wake Forest University: M.B.A., Business Administration 1993
Clemson University: M.S., Chemistry 1985
Converse College: B.A., Chemistry 1983
Affiliations (6)
- The Association for Operations Management
- Institute for Operations Research and the Management Sciences
- Decision Sciences Institute
- Institute for Supply Management
- Beta Gamma Sigma International Honor Society
- Alpha Sigma Lambda Honor Society
Links (3)
Languages (1)
- English
Media Appearances (4)
Moss fund supports mission of Coulter Faculty Commons, memorializes former colleague
WCU Stories online
2019-01-22
With a new doctorate under her belt and her dream job at Western Carolina University in hand, Hollye Moss jumped right in – and promptly started to sink. No longer distracted by a dissertation, Moss realized something was lacking: her teaching skills.
Moss fund supports teaching excellence, honors colleague
WCU Stories online
2019-01-04
With a new doctorate under her belt and her dream job at Western Carolina University in hand, Hollye Moss jumped right in – and promptly started to sink. No longer distracted by a dissertation, Moss realized something was lacking: her teaching skills.
Interim dean is named for WCU College of Business
The Sylva Herald online
2018-01-24
Hollye Moss, director of the School of Economics, Management and Project Management at Western Carolina University, has been appointed interim dean of WCU’s College of Business.
Before They Were Educators: Hollye Moss
The Western Carolinian online
2014-02-04
Dr. Hollye Moss is the department head for the Global Management and Strategy Department here at Western Carolina University, and has been since she got here in 2002.
Event Appearances (1)
Classroom Design
TeLeIn2 Conference University of Leon, Leon, Spain
2017-10-19
Articles (5)
The relationship between servant leadership, perceived organizational support, performance, and turnover among business to business salespeople
Global Journal of Management and Marketing2018 The purpose of this study was to investigate how servant leadership influences a salesperson’s perceived organizational support (POS), outcome performance, turnover intentions, and turnover. This study, using a sample of 382 business-to-business salespeople, is the first one to investigate how servant leadership influences POS and actual turnover.
The Relationship among Ethical Leadership, Ethical Climate, Supervisory Trust, and Moral Judgment
Academy of Marketing Studies Journal2016 The issue of ethical leadership is important to all organizations. However, it is especially important for salespeople who often work without direct supervision and are under pressure to make quota. This study examined various outcomes of ethical leadership among a national sample of 317 salespeople.
Boyer in the Middle: Second Generation Challenges to Emerging Scholarship
Innovative Higher Education2018 This article reports on an examination of the distinctive second-generation challenges and opportunities faced by an early institutional adopter of the Boyer model of scholarship. Following the first cohort of faculty to be reviewed for tenure and promotion based on these criteria, we report the results of a survey designed to determine the perceptions of faculty and administrators of the degree to which emerging forms of scholarship had been integrated into the university culture including factors such as institutional identity, support structures, and faculty participation.
Bound by Tradition? Peer Review and New Scholarship: An Institutional Case Study
Research in Higher Education Journal2012 Peer review is by no means a routine process for traditional, or basic, research. Even so, peer review is even less routinized for other forms of scholarship. In 1990, Ernest Boyer called for a reconsideration of scholarship and extended the definition to be inclusive of non-traditional modes of scholarly production and delivery.
Recognition and reward: SOTL and the tenure process at a regional comprehensive universit
MountainRise2009 This paper presents the results of one regional comprehensive institution’s efforts to implement an infrastructure that provides both recognition and reward for research into the scholarship of teaching and learning (SOTL). The authors offer an intensive analysis of Western Carolina University’s experiences with adopting the Boyer model of scholarship through the transformation of its tenure and promotion documents.
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