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Hsin-Yi Hsiao - USC Suzanne Dworak-Peck School of Social Work. Los Angeles, CA, US

Hsin-Yi Hsiao Hsin-Yi Hsiao

Adjunct Lecturer | USC Suzanne Dworak-Peck School of Social Work


Hsin-Yi Hsiao's researches productive aging and mental health, and physician-patient communication among women with breast cancer.





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Hsin-Yi Hsiao joined as a visiting clinical assistant professor in 2013 after she earned a PhD in social work in the same year. Her research interests include productive aging and mental health, caregiving needs of people with dementia, physician-patient communication among women with breast cancer, work-life balance, diversity and inclusion, mixed methods, and longitudinal studies.

Since 2007, Hsiao has been involved in various interdisciplinary and cross-national research projects, collaborating with institutions in nonprofit and for-profit sectors, such as the Lombardi Comprehensive Cancer Center at Georgetown University, USC Marshall School of Business, an American multinational corporation in the footwear sector, Department of Children and Family Services in Los Angeles, National Taiwan University, Ministry of Health and Welfare in Taiwan, and Peking University Sixth Hospital.

She has published articles in peer-reviewed journals in Aging and Mental Health, Journal of Social Service Review, International Journal of Social Welfare, and Family & Community Health, and teaches courses in social work research and human behavior and the social environment.

Education (4)

USC School of Social Work: Ph.D. 2013

San Francisco State University: M.B.A. 2006

University of Birmingham: M.S., M.S. 2000

National Chung Cheng University: B.A. 1997

Areas of Expertise (7)

Physican-Patient Communication





Mental Health

Productive Aging

Industry Expertise (2)



Accomplishments (3)

Graduate Assistant Award (professional)

School of Social Work & Inter-University Consortium, University of Southern California (2012-2013)

Tsai Family Research Fund for Taiwan Studies (professional)

East Asian Studies Center, University of Southern California (2012)

Doctoral Student Summer Research Fellowship (professional)

Hamovitch Center for Science in the Human Services, University of Southern California (2011)


Media Appearances (2)

Technology helps adults in Taiwan improve management of diabetes

USC News  online


Wu explored whether tablet computers could be an effective medium among older adults to decrease isolation and improve their general well-being. She collaborated with research assistant professor Hsin Yi-Hsiao, project manager Yi-Chuan Tseng and Iris Chi, holder of the Chinese-American Golden Age Association/Frances Wu Chair ...

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USC sets out to build social work program in China

USC News  online


he multiyear project, led by School of Social Work Executive Vice Dean R. Paul Maiden and Research Assistant Professor Hsinyi (Cindy) Hsiao, as well as Suh Chen Hsiao, includes faculty visits to and from BNU, with USC faculty teaching intensive foundation and advanced department courses in China. Hsinyi Hsiao has been instrumental in creating faculty training programs for both BNU and USC professors that include lessons on cultural differences between the East and West ...

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Research Articles & Publications (5)

Support in the Workplace: Buffering the Deleterious Effects of Work–Family Conflict on Child Welfare Workers’ Well-Being and Job Burnout Journal of Social Service Research

2014 We examined the impact of work–family conflict (WFC) on worker well-being and job burnout, as well as the role of social support in the workplace as a potential buffer against the influence of WFC. Results of hierarchical multiple regression analyses in a cross-sectional sample of 361 public child welfare workers indicate that WFC was related to reduced well-being and increased job burnout, whereas supervisory support moderated the relationship between WFC and well-being. Findings from this study hold implications to workforce management practices aimed at improving worker well-being in human service and child welfare organizations. Human resource management policies designed to manage worker schedules should aim to facilitate workers’ ability to meet work and family demands through programs such as flexible work schedules and telecommuting. Recommendations for future research on WFC and worker well-being are discussed.

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Health Literacy Issues in the Care of Chinese American Immigrants With Diabetes: a Qualitative Study BMJ Open

2014 Objectives To investigate why first-generation Chinese immigrants with diabetes have difficulty obtaining, processing and understanding diabetes related information despite the existence of translated materials and translators.

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Job-related Stress, Social Support, and Work–family Conflict Among Mexican Workers in a Multinational Company: a Case Study of a Korean-owned, US-branded Former “sweatshop” in Mexico International Journal of Social Welfare

2013 Due to globalization and outsourcing of commodity production, an estimated 60 million workers are employed in the garment industry by multinational corporations, yet relatively little is known about the work–family tensions experienced by these workers. Building on role stress and job demands–resources theories, this study employed mixed methods to examine job stressors, support, and work–family conflict (WFC) in a sample of 168 Mexican workers in a multinational factory, a rarely studied and underserved population. As hypothesized, results of hierarchical regression analyses indicated that workers experienced high job stress and WFC. Social support from spouses, family, and friends increased the positive association between job stress and WFC, suggesting that culturally relevant obligations increased WFC. This study highlights the need for multinational corporations to implement culturally adaptive, family-friendly policies. Implications for social workers in multinational work organizations and for future research are discussed.

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Does Productive Role Occupancy Prevent Depression Among Older Rural Chinese Adults? A Latent Difference Score Analysis Aging & Mental Health

2012 Objectives: Depression has been reported as common among older rural Chinese adults, who often face limited access to healthcare services and resources. Empirical studies conducted in the West have shown beneficial effects of productive engagement on psychological well-being. However, the mechanisms by which engagement in productive activities leads to and results from improved mental health remain unclear.

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Intensity of Grandparent Caregiving and Life Satisfaction Among Rural Chinese Older Adults: a Longitudinal Study Using Latent Difference Score Analysis Family & Community Health

2012 This study examined how life satisfaction and grandparent caregiving intensity changed over time among rural Chinese older adults, and whether there was a leading predictor between grandparent caregiving intensity and life satisfaction. Using 4 waves of data from the Well-being of Elderly in Anhui Province of China (N = 1704), we applied latent difference score analysis to explore this relationship. Results indicated that grandparent caregiving intensity decreased and life satisfaction increased over time. There was a lagged effect between grandparent caregiving intensity and life satisfaction, and life satisfaction demonstrated a leading prediction role between these 2 variables. This study confirmed the potentially rewarding aspect of grandparent caregiving, which may lead to greater life satisfaction. The results also revealed that psychological well-being among grandparents is very important for performing activities, such as caregiving.

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