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Biography
Profile
Serial entrepreneur leading 4 successful start-ups from inception to exit. Business expert in governance, sales, marketing, finance, technology and operational experience.
Professional Strengths & Experience
• Exceptional speaker on how to get things done in business.
• Proven leader with ability to turn challenge and complexity into vision and direction
• Turnaround and performance improvement experience leading 4 companies
• Results oriented with consistent methodology in strategic planning, establishing direction, setting objectives, monitoring progress and measuring results
• Multinational experience in Canada, USA and Europe; some in Asia
• Experienced in US and Canadian public and private equity market financing,
• Experienced with large M&A transactions, business partnerships and channel strategies
• Team builder - Proven track record in hiring, training, motivating and developing employees
• Experienced as a board member and governing large programs
• Deep experience in all areas of technology enabled, outsourcing and online industry businesses
Leadership Summary
Sutcliffe & Associates, Management Consultants – Partner (1985 to Present)
Symcor
- M&A Executive (2008 - 2009)
- Program Executive (2006 to 2008)
Champion Solutions Group
- President, Managed Services (2004 to 2006)
BCS Global
- Vice Chairman and CEO (2003 to 2004)
BluePoint Data
- Chairman (2001 to 2006)
- CEO (2001 to 2002)
Mediconsult.com
- CEO - (2000 - 2001)
- President (1995 to 2000)
IBM Canada
- Consultant in Residence (1992 to 1995)
BDO Dunwoody - SVP Management Consulting 1988 to 1992)
Sutcliffe & Associates Management Consultants
- Partner (2009 to Present)
- Partner (1985 to 19988)
Coopers & Lybrand
- Senior Manager - IT Consulting (1983 to 1985)
- Manager - Computer Audit (1979 to 1983)
Board Activities
- Bluepoint - Director
- IBM Canada Advisory Board
- Numerous private & public boards
Education
- B. comm
- CA
- CISA
- Harvard Business School Board Governance
Industry Expertise (6)
Information Technology and Services
Internet
Corporate Leadership
Health Care - Services
Financial Services
Social Media
Areas of Expertise (7)
Selling Services From the Bottom Up
Service Quality - Driving Satisfaction & Profitability
Web 2.0 Strategies and Tactics That Work
Linking Social Media and Profitability
Effective Relationship Marketing for Technology Companies
Marketing Performance - Be Where the Customer Is
7 Criteria for Successful Start Up Financing
Accomplishments (5)
Diamond Goal - 500 Kilometer Out and Return - FAI - Soaring (personal)
Gold Altitude - 3,000 Meters - FAI - Soaring (personal)
Silver Distance - 50 km Out - FAI - Soaring (personal)
- Silver Altitude - 1,000 meters - Silver Duration - 5 hours - Diamond Goal - 300 km
Gold Distance - 300 Kilometer Triangle - FAI - Soaring (personal)
Diamond Pin - 500 Kilometer Out and Return - FAI - Soaring (personal)
Education (4)
Harvard Business School: Executive Program Completion, Board Governance 2010
Completed the Executive Education program on Board Governance and Effectiveness
Institute of Chartered Accountants of BC: Chartered Accountant, Audit, Taxation and Accounting 1982
Institute of internal Auditors: CISA - Certified Information Systems Auditor, Computer Security and Audit 1985
University of British Columbia: B.Comm, Marketing and Finance 1980
Affiliations (8)
- Belvedere Flying Club
- Arbutus Club
- The Olive Branch Church
- Vancouver Club
- PriceWaterhouseCoopers Alumni Association
- Institute Of Chartered Accountants
- COPA - Canadian Owners & Pilots Association
- SOSA Soaring Association of Southern Ontario
Links (1)
Style
Availability
- Keynote
- Workshop Leader
Social