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Ingrid Sapona - Good with Words. Toronto, ON, CA

Ingrid Sapona

Founder and Owner | Good with Words

Toronto, ON, CANADA

Clearly written ... easily understood



Just imagine how much easier life would be if you understood every business communication the first time you read it. Think of the time you’d save by not having to re-read things. But the best part is you’d feel empowered because you’d have the information you need to move forward and make decisions.

Business writing is often intimidating and overwhelming to readers. It needn’t be. I help businesses and professionals make sure their communications are clear, simple, and engaging.

The way I measure success is simple: do people understand the communication the first time they read it? If so, they’ll feel smart and be more likely to act on it. My motto sums up my philosophy and mission: Clearly written … easily understood.

Early in my career as a tax lawyer, I realized I have a special talent for making complex legal information understandable. So, in 1997 I left the practice of law to work with public and private sector organizations to do just that.

With over 20 years of experience working with businesses and government, I’ve seen first-hand the difference plain language writing makes in peoples’ lives. Working to eliminate jargon and legalese is more than just my job – it’s my passion.

Industry Expertise (9)

Writing and Editing

Corporate Training


Financial Services


Capital Markets


Legal Services

Travel and Tourism

Areas of Expertise (4)

Plain Language

Writing and Editing

Corporate Communications

Research & Analysis

Education (2)

Northwestern University Medill School of Journalism: BSJ, Journalism 1982

Print journalism stream with an economics minor. I participated in the Teaching Newspaper program as a staff reporter at a Gannett paper in Huntington, WVA.

Case Western Reserve University School of Law: JD, Law 1985

Qualified to practice in New York State and Ontario, Canada.

Affiliations (3)

  • Member of the New York Bar
  • Past member of the Law Society of Upper Canada (Ontario)
  • Past member of the Board of St. Thomas Energy Inc., St. Thomas, ON

Languages (1)

  • English

Articles (1)

Various articles published in the popular press and journals

Numerous publications

Copies of many of my published articles can be found on my website's Samples page.

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