Baylor Consumerism Expert Discusses the Challenges of Gift Cards and Spending2018-01-03
James Roberts, Ph.D., The Ben Williams Professorship in Marketing in Baylor’s Hankamer School of Business and an expert on consumerism, is featured in this Chicago Tribune story about spending gift cards – a popular holiday present. Roberts commented on a study that showed consumers spend an average of $38 more than the value of their gift cards.
“We’re going to be more free with our spending when ... we didn’t generate the money that’s paying for it. The fact that we’re paying with a credit card-like mechanism means we’re not going to be as mindful of the price. We’ll overpay or spend more money than we would otherwise,” Roberts said. This story was picked up in dozens of national publications, including the Atlanta Journal-Constitution, Stars and Stripes, Dayton (Ohio) Daily News, Palm Beach Post and the St. Paul Pioneer Press.