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JC Quintana - Corporate Relationship Group. Atlanta, GA, US

JC Quintana JC Quintana

Founder, Corporate Relationship Group | Corporate Relationship Group

Atlanta, GA, UNITED STATES

Author and Speaker, Customer Strategies

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Biography

JC Quintana is an advocate for customer and workplace relationships. He has led hundreds of global efforts as a senior leader for some of the top CRM companies in the world. Christened the “Servant of the People” by his clients for his passion for service, JC is a fervid innovator of corporate relationship management strategies and technology. He is a respected veteran of the CRM industry, having worked as a consultant, trainer, and as Managing Principal of two successful global CRM practices. Over the past twenty years, JC’s celebrated career has included roles as President and General Manager over regional strategies in Asia, Europe, and Latin America. His distinctive combination of skills in conflict resolution, relationship management, leadership development, and technology consulting give JC a fresh and empathetic perspective; a perspective that he shares in his book "Speaking Frankly About Customer Relationship Management: Why Customer Relationship Management Is Still Alive and Vital To Your Company's Customer Strategy".

JC lives in Kennesaw, Georgia with his wife Shelley. He is currently working on two other books on the topics of collaboration and personal leadership.

Industry Expertise (3)

Consumer Services

Business Services

Corporate Leadership

Areas of Expertise (12)

Crm / Customer Relationship Management

Crm Technology

Crm Strategy

Customer Strategies

Customer Experience

Customer

Customer Engagement

Customer Centricity

Customer Transparency

Customer Service

Customer Support

Customers

Education (2)

Trinity International University: BA, Human Resource Management

Trinity International University: BA, Religious Studies

Affiliations (2)

  • Business Model Innovation Hub
  • Mediation Training Institute International

Media Appearances (1)

JC Speaks About The Seven Unified Customer Strategies

IQPC  print

2014-11-17

A fervid customer advocate and customer relationship leader, JC believes that effective customer strategies must be orchestrated; a seven-step approach that includes: relationship, engagement, centricity, service, support, transparency and experience.

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Sample Talks (1)

JC Quintana: Seven Strategies For Successful Customer Experience

A fervid customer advocate and customer relationship leader, JC believes that effective customer strategies must be orchestrated; a seven-step approach that includes: relationship, engagement, centricity, service, support, transparency and experience.

Style

Availability

  • Keynote
  • Moderator
  • Panelist
  • Workshop Leader
  • Host/MC
  • Author Appearance
  • Corporate Training

Fees

2500 to 5000 *Will consider certain engagements for no fee