The Rev. William Jeffrey Flowers, director of Pastoral Care at Augusta University Health, has more than 20 years of compassionate counseling of patients, families, and health care colleagues, as well as his leading role in the expansion of the Pastoral Care department.
When Flowers joined AU Health in 1994, he was the only chaplain for the hospital and clinics associated with the Medical College of Georgia. Today, he has grown the Pastoral Care program to four full-time chaplains, a full-time resident, a part-time chaplain, and more than a dozen chaplain volunteers who share his vision for providing meaningful ministry to patients and families as they navigate the sometimes difficult waters of health care.
Chaplain Flowers is a member of the International Critical Incident Stress Management Foundation and a Certified Trauma Counselor. He is an expert in advance directives and spiritual counseling on end-of-life decisions. He also serves on the hospital ethics committee and is an advocate for families participating in the Living Donor program.
Chaplain Flowers received his Bachelor of Arts degree in Philosophy and Religion from Mars Hill College in 1981. He was awarded the Master of Divinity degree in 1984 from Southwestern Baptist Theological Seminary in Fort Worth, Texas, and completed eight units of Clinical Pastoral Education at Baylor University Medical Center in Dallas, Texas. Following his CPE certification, Chaplain Flowers served as the Director of Pastoral Care for the Baylor Institute for Rehabilitation from 1984-1990 and as Chaplain Coordinator for the Baylor University Medical Center from 1990-1994. In May 2005, he completed doctoral work through Erskine Theological Seminary and was granted the Doctor of Ministry degree with a dissertation focusing on the education of health care workers concerning the spiritual nature of illness.
Chaplain Flowers works with the Pastoral Care team to host monthly support groups, quarterly and annual memorial services, an annual clergy conference, and weekly meetings for the team to recharge in order to be more effective for ministry. He has been instrumental in creating a chaplain residency program and educating medical students in the areas of ethics, faith, medicine, and spirituality. An ordained minister, Flowers has published several articles in the area of spirituality and health care.
Areas of Expertise (2)
Grief & bereavement
Mars Hill College: Bachelor's degree
Southwestern Baptist Theological Seminary: Masters of Divinity
Baylor University Medical Center: Clinical Pastoral Education
Erskine Theological Seminary: Doctor of Ministry
- International Critical Incident Stress Management Foundation