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Jill Panté

Director, Lerner College Career Services Center University of Delaware

  • Newark DE

Prof. Panté can comment on workplace issues such as hiring, professional etiquette, personal branding, interviewing, and job search.

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2 min

Students set to graduate this May are entering a job market where the rules of engagement are being rewritten in real-time. AI is both friend and foe, and ghosting has become the norm. University of Delaware career expert Jill Panté shares how college students can navigate these challenges in a rapidly shifting economy. Panté, director of the Lerner Career Services Center at UD, can apply her expertise to the following: The AI recruitment gap How to prevent resumes from falling into the "digital black hole" of automated tracking systems. Current recruitment in 2026 is heavily filtered by AI. If resumes don't mirror the language of the job description, a human might never even see it. In 2026, AI is the gatekeeper. Students who aren’t using AI for assistance are working twice as hard for half the results. However, the goal is to use it as a co-pilot, not an autopilot. Beat the bots (tailor your content) Use tools like Resume Worded or Generative AI like Microsoft Co-Pilot or Gemini to see how resumes stack up against specific job postings. It is better to send five highly tailored, thoughtful applications than 50 generic ones that get auto-rejected by an algorithm. Use AI to run a mock interview based on the job description and company. The "hidden” job market If a "job search" consists solely of clicking "Easy Apply" on LinkedIn for six hours a day, it’s not searching; it’s just doom-scrolling with a resume. Roughly 80% of your time should be spent talking to humans. The other 20% should be spent on applications and research. Find the recruiter or a department head on LinkedIn. Send a brief (2-3 sentence) note reiterating your interest. Leverage alumni networks through LinkedIn. Narrative branding Especially for Gen Z: Hiring managers don't just want to know what you did; they want to know the impact you made. Instead of saying "Responsible for social media,” say "Increased engagement by 40% over 3 months by implementing a new video strategy." Always lead with results (LinkedIn, resume, Interviews) to showcase the value you bring. Workforce anxiety Managing the mental toll of the modern, high-speed job search and the professional "ghosting" epidemic. Establish a personal "Board of Directors" to provide a balance of support, accountability and feedback. Maintain momentum by volunteering, attending local networking events and learning new skills on platforms like LinkedIn Learning and Coursera. To reach Jill Panté directly and arrange an interview, visit her profile and click on the “contact” button.

Jill Panté

2 min

Poor written communication from leaders can create the kind of confusion it intended to avoid. University of Delaware career expert Jill Gugino Panté suggests using AI to sharpen emails, clarify expectations and reduce unnecessary calls. Getting through to employees with strong messaging can boost productivity by saving time and reducing unwanted meetings, she says. Panté, director of UD's Lerner Career Services Center, says that good leadership writing should be direct and outcome-driven, with no fluff, and offered the following advice for improvement. ✅ Don’t bury the lead. Start with what decision needs to be made, what action is required, and the deadline. If your writing doesn’t reduce ambiguity, it’s going to add to it. Vague communication can create interpretation gaps which, in turn, can create more meetings. When ownership isn’t defined, decisions aren’t documented, or outcomes aren’t clear, teams default to “Let’s hop on a call.” Meetings then become the fallback for unclear thinking. ✅ Generative AI can be a powerful clarity tool if it’s used intentionally. When used well, it can sharpen your ask and structure communication for action. The key is prompting it to refine your message, not just polish it. Leaders can use prompts like: “Rewrite this message so the action, owner, deadline, and success metrics are explicitly stated" “What assumptions or ambiguities exist in this message?” ✅ Good writing can replace unnecessary meetings. If communication is not direct, outcome-driven, and structured for action, it will cost you time somewhere else. Here are some practical actions that leaders can make in their writing: Start with the Ask Be explicit about what decision or action is needed. Don’t make people search for it. Define Outcomes Clarify deliverables, timelines, budgets and state what success looks like. Clarify Ownership Identify who is responsible for the request. Document Decisions Write down what has been decided and reiterate next steps, owners, and deadlines. To connect with Panté directly and arrange an interview, visit her profile and click on the "contact" button. Interested media can also send an email to MediaRelations@udel.edu.

Jill Panté

2 min

AI-conducted interviews are becoming a standard step in the hiring process, but many job seekers still aren’t sure how to handle them. University of Delaware career expert Jill Gugino Panté says candidates should treat these algorithm-driven interviews with the same seriousness as traditional ones and details how this can be done. Panté, director of UD’s Lerner College Career Services Center, can discuss what today’s AI interview platforms really measure – from confidence and tone to eye contact and facial expressions –  and how job seekers can stand out. She can also explain what recruiters are looking for in the AI-generated summaries that often determine who moves to the next round. Panté’s expert tips include: Check equipment to make sure everything is working and the software is updated; turn off all notifications to avoid distractions and set up the space with good lighting, a neutral background. Smile and maintain your energy, as some AI software will assess your tone and engagement. Prepare as you would for any other interview review the job description, research the organization, use the STAR method (Situation, Task, Action, Result) when providing examples. Be sure to look at the camera and not the screen. It might feel awkward but that’s technically where the "eye contact" will be. Some platforms will allow you to review your recording before submitting. Use this opportunity to take notes about your body language, pacing and clarity. To contact Panté directly and arrange an interview, visit her profile and click on the connect button. Interested journalists can also send an email to MediaRelations@udel.edu.

Jill Panté

Media

Social

Biography

Jill Gugino Panté is the director of the Lerner Career Services Center. She has been with the University of Delaware for over 15 years and in higher education for almost 20 years.

Previously, Panté served in the Peace Corps focused on health education. After her service, she traveled the world and returned to the United States to serve as a leader in an AmeriCorps VISTA program where she recruited and led a team to create mentoring and tutoring programs in underserved K-12 schools.

In addition to managing the Lerner Career Services Center, Ms. Pante also teaches MBA and undergraduate courses covering topics around career agility, branding, communication and the entrepreneurial mindset.

Industry Expertise

Education/Learning
Research

Areas of Expertise

Job Search
Linkedin
Recruitment
Hiring
Resume
Salary Negotiation
Mentoring

Answers

Jill Panté

AI interviews have become common practice in today’s hiring process. Even though a job candidate is talking to a computer and not a person, it’s important for them to treat this process the same as any other interview. Most AI platforms don’t just record answers, they also provide an analysis of interviews including keywords, clarity, depth of examples, confidence, tone, eye contact and facial expressions. While AI does not make the final hiring decision, it will provide a score or summary that recruiters could use to determine if a candidate moves on to the next round. These quick tips can help candidates prepare for these types of interviews.Before you record:• Check equipment to make sure everything is working and the software is updated. • Dress professionally including a jacket if appropriate.• Set up your space with good lighting, a neutral background, and turn off all notifications to avoid distractions.• Prepare as you would for any other interview - review the job description, research the organization, use the STAR method when providing examples.During the recording:• Be sure to look at the camera and not the screen. It might feel awkward but that’s technically where the "eye contact" will be.• Smile and be energetic as some AI software will assess your tone and engagement.• If you stumble, keep going. Your answers don’t have to be perfect but should be authentic.After the recording:• Some platforms will allow you to review your recording before submitting. Use this opportunity to take notes about your body language, pacing and clarity.• Keep track of the questions you were asked as they can help you prepare for similar questions in future interviews.

Jill Panté

AI note taking tools have become the new meeting assistant. They can summarize discussions as well as pull out key action items or decisions from the meeting. These tools can allow everyone to participate in the discussion as well as increase accuracy and accountability. Notes and next steps can be shared instantly for review and help ensure everyone is on the same page. It can eliminate confusion that often happens when people walk away with different interpretations of what was decided. Regular users of AI note taking tools tend to stand out to leaders because they show up better prepared, organized and detail oriented. Managers value people who take initiative and work smarter to drive projects and initiatives forward.AI note taking can be a huge time saver but it works best when used intentionally. Like any AI generated content, notes should be reviewed and edited for accuracy before sharing with others. Context and tone can get lost in automation so the AI notes should be used in conjunction with your own insight and knowledge of the meeting/discussion.

Jill Panté

Jill Gugino Panté, director of the Lerner Career Services Center at the University of Delaware, says boredom at work could definitely be a sign that you are not interested in what you’re doing and/or the direction of the department/ company. She added the following:There is nothing more UN-motivating than not believing in what you’re doing and who you’re doing it for. This lack of motivation or shared sense of purpose could easily turn into boredom because employees will revert to doing the basic tasks expected of them. They will go through the motions of completing their work and avoiding contributing creative or innovative ideas. For employees who find themselves in this position, some self-reflection is in order. Do a likes and dislikes inventory of your job responsibilities, company, supervisor and co-workers. Turn that “likes” column into the blueprint of creating a new path for yourself.

Media Appearances

Are you what you post? Social media and the accountability debate

The Christian Science Monitor  online

2018-08-09

Over a decade into the rollicking era of tweets and online posts, the nation is still grappling with the mores of online speech and conduct. Over the past month or so, a number of high profile journalists, talk show hosts, and entertainment bigwigs have seen their past outpourings resurface in a negative light. A number of young professional athletes, too, have had to answer for racial slurs and anti-gay comments posted when they were teens.

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Working from home with the kids? WDEL's got you covered

WDEL  online

2020-03-19

Find yourself working from home for the first time, maybe even with the kids? You're like thousands of Americans right now just trying to survive the coronavirus crisis. Jill Panté, executive director of the Lerner Career Services Center at the University of Delaware, said kids being home from school adds an additional dynamic. It can be a challenge, but start by staying connected and on-point by using calendars and to-do lists to stay organized.

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How to Battle Bullying in the Workplace

U.S. News & World Report  online

2020-04-08

Workplace bullying can occur in almost any employment setting. Even remote workers who are part of a team can find themselves the target of negative behavior from a colleague or supervisor.

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Education

Professional in Human Resources

PHR

Certification

University of Delaware

MEd

Counseling in Higher Education

2005

University of Dayton

BS

Criminal Justice

1997