hero image
Jim Ketterson - Church Mutual. Merill, WI, US

Jim Ketterson

Assistant Vice President - Senior Living | Church Mutual


Jim Ketterson can speak to risk management at senior living facilities, including approaches to safety and preventing falls for seniors.




Jim Ketterson, senior director of Senior Living at Church Mutual Insurance Company, S.I., has more than three decades of experience in insurance, underwriting and liability. Jim serves as an advocate, educating the hundreds of senior living centers about top risk management approaches, especially how to help prevent falls. Jim is also knowledgeable in how to manage family and resident expectations and effective arbitration agreements to speed up and lower the administrative costs of resolving disputes.

The growth and evolution of senior living centers is significant. These organizations want to keep their residents as safe as possible, and Jim has the expertise to look at all the facets of senior living centers.

Jim is a certified insurance counselor and risk manager. He received a Bachelor of Arts degree in economics from Carleton College in Minnesota and an MBA in finance from the Carl H. Lindner College of Business at the University of Cincinnati.

Expert Topics (3)

Safety for Seniors During COVID-19

1. COVID-19 continues to impact seniors more significantly than other age demographics, and senior living facilities need to be aware of certain risks.

Fall Prevention Still Top Concern for Seniors

1. Falling is still a top risk concern among senior living facilities, and there are specific actions organizations can take to protect seniors. 2. Details on fall prevention technologies, including new options that reduce senior living resident falls by 40%, that can have a potentially life-saving impact for those in memory care. 3. Ways to decrease the risk of falls and emergency room visits to help control the long-term cost of insurance premiums.

Senior Living Centers Mirror Risk Management of Healthcare Facilities

1. How risk management among senior living facilities parallels healthcare organizations.

Areas of Expertise (5)

Risk Management of Healthcare Facilities

Risk Management

Senior Living Centers

Insurance Counseling

Preventing Falls for Seniors

Education (2)

University of Cincinnati: M.B.A., Finance 1991

Carleton College: B.A., Economics 1986

Media Appearances (3)

Two Insurers with a Senior Strategy



Once our customers get to experience the (falls prevention) technology in action, we are confident they will be interested in deploying it more fully throughout their communities,” Jim Ketterson, director – Special Business Unit/Senior Living for Church Mutual.

view more

Church Mutual partners with SafelyYou to Increase Use of Fall Technology, Offset Rising Insurance Rates



Our research shows that SafelyYou's memory care-focused technology reduces resident falls by an average of 40%, so we are excited to share this game-changing technology with our senior living customers," said Jim Ketterson, director – Special Business Unit/Senior Living for Church Mutual.

view more

Senior Care Facilities and Their Insurers Try to Keep Up with Aging America’s Falls



Wisconsin-based Church Mutual Insurance Company, which writes coverage for the industry in 49 states, is planning to expand into Florida, the remaining state, in 2019, according to Jim Ketterson, who heads the insurer’s senior living practice.

view more