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Jim Morack - The Morack Group. Dallas/Fort Worth Area, TX, US

Jim Morack

President | The Morack Group

Dallas/Fort Worth Area, TX, UNITED STATES

Speaker, Author, Coach, and Call Center Management Professional





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I have over 25 years of business experience in customer service, call center, and consultative sales management. My passion is speaking to and inspiring people and organizations about personal growth and development, goals, and creating new beginnings - personally and professionally. I work with people and organizations that want to energize their goals, so that they can go from hoping for a better future to creating a better future.

Whether it is goals for your business or your personal life, decide to arrive as you strive. Celebrate the goal-getting process. Warmly embrace each step of the way. Learn to fully appreciate the entire experience as well as crossing the finish line.

My focus is showing others how to make significant advances in their lives by understanding the power behind making better decisions. Businesses and individuals alike can create their desired destiny, once they realize the power to change for the better is just one good decision away.

• Directed implementation of call center operations with budget and P&L responsibilities
• Managed 7 managers with combined direct reports of 150 people
• Developed, coached, and motivated staff to encourage company, team, and personal excellence
• Executed sales and marketing strategies, including incentive planning programs
• Developed and implemented effective training seminars
• Consulted with customers on developing business and promotional strategies

Industry Expertise (3)

Floriculture and Horticulture

Business Services

Professional Training and Coaching

Areas of Expertise (2)

Goal Getting

Learning From Life

Education (3)

Eastern University: BA, management 1994

Eastern University: MBA, Business 2002

Harrisburg Area Community College: A.S. , Business Adninistration 1992

Affiliations (2)

  • National Speakers Association (NSA) International Speakers Network (ISN)
  • NSA of North Texas



  • Keynote
  • Panelist
  • Workshop Leader
  • Host/MC
  • Author Appearance
  • Corporate Training


0 to 3500 *Will consider certain engagements for no fee