Media
Publications:
Documents:
Videos:
Audio/Podcasts:
Biography
Jim Roddy works with high-initiative, growth-oriented SMBs to help them uncover their blind spots with customers, employees, and business best practices. Then he applies his 25+ years of business management experience, executive leadership, and industry expertise to help them get better.
For example, one small business owner said that after Jim’s Customer Health Checkup merchant survey and staff Professional Development Workshop he saw significant improvement in his employees and his internal processes, resulting in stronger customer relationships. When Jim conducted a follow-up Customer Health Checkup one year later, that SMB’s customer satisfaction rating jumped 24%.
One of the many software developers Jim works with said his advisory services have been “instrumental helping us to tailor our programs to provide the type of white glove service and support that really makes a difference to our reseller’s bottom line.” A 200-employee software developer said after Jim’s second workshop with their team, “I love when Jim does a workshop with us. It’s so beneficial for our staff to take time to be in this mindset and talk through these things, and it’s great for new hires who may not have had any formal training before. … It’s a really great learning experience. Jim Roddy does a fantastic job!”
Jim’s core purpose is to help companies improve their profits and achieve all their employee-development outcomes at a fraction of the cost of a typical full-time employee.
Areas of focus include: Strategic Business Planning & Execution, Brand Marketing, Complex Change Management, High-Performing Talent Acquisition, Company Infrastructure Creation, Training Development & Facilitation, Client Relationship Management, and Proactive Employee Engagement.
Jim is the Author of Hire Like You Just Beat Cancer (2012) and The Walk-On Method to Career & Business Success (2020).
Industry Expertise (6)
Corporate Training
Computer Software
Talent Management
Staffing and Recruiting
Business Services
Corporate Leadership
Areas of Expertise (4)
Team Building
Business Culture
Hiring Best Practices
Job Interviews
Accomplishments (1)
Best Publishing Companies To Work For (professional)
Jameson Publishing has been named one of the Best Publishing Companies To Work For In The United States by Publishing Executive magazine. Jameson is the only publishing company in the nation to rank in the top 7 of Publishing Executive’s list for consecutive years.
Education (2)
Gannon University: 1992
Gannon University: Communications-English, Communications 1992
Jim graduated with honors from Gannon University in Erie, Pennsylvania, where he was a member of the men’s basketball team for four years and sports editor of the student newspaper for three years.
Links (9)
- Hire Like You Just Beat Cancer
- Jim Roddy You Tube Channel
- Jim Roddy Twitter
- Read To Lead Podcast: How To Hire The Right People With Jim Roddy
- Read To Lead Podcast: The Walk-On Method To Career & Business Success
- Follow My Lead: How To Embrace The Extraordinary with Jim Roddy
- Leadership & Business Podcast
- Smashing The Plateau
- Business & Bowties
Languages (1)
- English
Testimonials (9)
Farrell McKenna, General Manager | STCR
I have heard from a number of employees how much they enjoyed your presentation. One just told me this afternoon that he ordered the book you mentioned on Friday, it arrived on Saturday, and he finished it shortly thereafter. Thank you for your time and for making the presentation very entertaining and relatable to all in the room.
Brian Tuberman, President | STCR
"Thank you for your presentation. You did amazing. Not only did we all enjoy it, but we all got something out of it to help us improve."
Tom Bronson, President/CEO | Granbury Solutions
"Jim is a master of public speaking, and he runs the best panel discussions on the planet. Anyone who has been to a trade show knows that panel discussions can be dull -- but not the panels Jim moderates! He's always prepared and knows how to engage the audience."
Dean Crotty, Chairman | North Country Business Products
“Jim is an excellent presenter. His presentation on hiring best practices has had a substantial positive impact on our business. We use the process and question outline in our business during every interview. Great information, great presentation, and a lot of good information to take back to our business.”
Amber Murdock, Educational Programming Manager | Retail Solutions Providers Association (RSPA)
“What an incredible webinar! Your presentation style is absolutely terrific — it felt as if we were in the room with you, rather than on a webinar, and it was reflected in the attentiveness of our audience. The content was spot-on — and in ways I didn’t anticipate… what you pointed out about hiring, customer relationships, and even employee interaction… these are areas that I know our members hadn’t thought about, but could easily apply — to great effect.”
Mark Olson, President | APG Cash Drawer
“On several occasions I’ve had the privilege of watching Jim facilitate group discussions. He’s done an excellent job of setting up relevant and thought-provoking questions for a broad-based group, giving all participants an unbiased opportunity to provide their input while still keeping the discussions moving forward. Invariably, there are some more serious or perhaps tense moments where Jim has interjected timely humor to lighten the mood. (I thought the crowd was going to die laughing during a discussion on PCI compliance!) I think Jim would do an outstanding job of being a presenter for any reseller community group.”
James & Kelli Stewart, Owners | Advanced Data Systems
“The information Jim has delivered has helped both our business growth and our personal development. Jim is a thoroughly enjoyable and engaging speaker, and the material he presents really hits home. There have been ‘ah-ha!’ moments and notable new skills that have been gleaned from Jim’s presentations. We recently put Jim’s hiring practices to good use with fantastic results. Any conference would benefit from his material and personality. We enthusiastically recommend it!”
Paul Constantine, President | ScanSource POS & Barcoding
“Jim’s experience in specialty technology channels, combined with his broad view perspective of the markets we serve, give him unique insight into the issues facing manufacturers, resellers and distributors. His questions and comments are always insightful.”
Lauren Stark, Education Manager | Retail Solutions Providers Association (RSPA)
“I would strongly recommend Jim Roddy as a speaker. He has his pulse on the issues of the reseller community and knows how to effectively convey this information to his audience. Jim keeps his presentation concise, relevant, and entertaining. He has been a regular presenter on human resource topics at past RetailNOW conventions and received overall ‘excellent’ ratings.”
Media Appearances (2)
How To Hire The Right People With Jim Roddy
Read To Lead Podcast online
2015-08-28
The Read to Lead Podcast has been a top #10 Business and top #3 Career podcast in iTunes, is an iTunes Essentials podcast (Book Lovers), and has twice been nominated Best Business Podcast. Read to Lead has been featured in Entrepreneur, Inc., SethGodin.com, ChrisBrogan.com, Goins Writer, Social Media Explorer, Nashville Business Journal, the Tennessean, and more.
Retail Hiring Best Practices with Jim Roddy
RETHINK Retail Podcast online
2019-11-01
RETHINK Retail covers the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.
Event Appearances (80)
What VARs and Vendors Want From Each Other
RSPA Inspire Conference 2008 St. Thomas, VI
2008-01-28
Don’t Trust Your Gut: Time-Tested Job Interview Questions
RSPA RetailNOW 2008 Las Vegas, NV
2008-07-28
Expanding the Collective Industry I.Q.
RSPA Inspire Conference 2009 Aruba
2009-01-26
Time Management for IT Resellers
RSPA RetailNOW 2009 Las Vegas, NV
2009-07-28
Industry Leader Panel Discussion
RSPA RetailNOW 2010 Las Vegas, NV
2010-07-26
Industry Vision Panel Discussion
RSPA RetailNOW 2011 Las Vegas, NV
2011-07-25
Do You Own Your Customers' Entire Environment?
Business Solutions Magazine Webinar
2011-09-19
Expanding Your Business
Ingram Micro Solutions Partner Invitational San Diego, CA
2012-05-16
Emcee & Moderator
Channel Transitions Executive Conference 2013 National Constitution Center - Philadelphia, PA
2013-10-07
Hire Like You Just Beat Cancer
2013 Human Resources & Employment Law Conference Manufacturer & Business Association - Erie, PA
2013-10-11
Emcee & Moderator
Channel Transitions West 2014 Santa Ana, CA
2014-04-29
Emcee
Smart VAR Healthcare Summit New Brunswick, NJ
2014-05-06
Emcee & Moderator
Channel Transitions East 2014 Boston, MA
2014-07-22
Moderator
Retail Solutions Providers Association Board and Executive Strategy Session Gaylord Palms - Orlando, FL
2014-08-03
View From The Top Leadership Panel
RetailNOW 2014 Gaylord Palms - Orlando, FL
2014-08-06
Emcee
Smart VAR Healthcare Summit Chicago, IL
2014-08-21
Social Media: Connecting The Dots
VARTECH Hyatt Regency - New Orleans, LA
2014-09-18
Panelist
VARTECH Hyatt Regency - New Orleans, LA
2014-09-18
Emcee & Moderator
Channel Transitions Midwest 2014 Chicago, IL
2014-10-07
Hire Like You Just Beat Cancer
ASCII Success Summit Atlantic City, NJ
2014-10-22
Emcee & Moderator
Retail IT VAR Of The Future Conference Las Vegas, NV
2015-05-12
Hire Like You Just Beat Cancer
ASCII Success Summit Chicago, IL
2015-05-28
Emcee & Moderator
Channel Transitions East 2015 Newark, NJ
2015-06-04
Custom Content 101: Where It Comes From, How It Works, And How It Fills Your Funnel
Webinar Online
2015-03-10
Emcee
Smart VAR Healthcare Summit 2015 Dallas, TX
2015-08-11
Emcee & Moderator
Channel Transitions Midwest 2015 Chicago, IL
2015-09-24
Emcee & Moderator
Channel Transitions South 2015 Orlando, FL
2015-11-05
8 Time-Tested Rules For Hiring & Retaining Salespeople (Rule 6 Almost Started A Fistfight)
RetailNOW 2015 Gaylord Palms - Orlando, FL
2015-08-04
Marketing Expert Panel
VARTECH 2015 - BlueStar Partner Conference Coco Cay, The Bahamas
2015-09-15
IT Media Panel
VARTECH 2015 - BlueStar Partner Conference Coco Cay, The Bahamas
2015-09-16
Emcee & Moderator
Channel Transitions Executive Conference 2015 Chicago, IL
2015-09-24
Emcee & Moderator
Smart VAR Summit: The Age of Intelligence Philadelphia, PA - Lincoln Financial Field
2015-10-14
Emcee & Moderator
Channel Transitions Executive Conference 2015 Orlando, FL
2015-11-05
Why Most Small Companies Simply Refuse To Grow and What To Do About Yours: Part 1
With E-Myth Author Michael Gerber Webinar
2015-12-16
Why Most Small Companies Simply Refuse To Grow and What To Do About Yours: Part 2
With E-Myth Author Michael Gerber Webinar
2016-01-14
Why Most Small Companies Simply Refuse To Grow and What To Do About Yours: Part 3
With E-Myth Author Michael Gerber Webinar
2016-02-18
Emcee & Moderator
ISV IQ Live! 2016 Santa Ana, CA
2016-02-24
Emcee & Moderator
Retail IT VAR Of The Future Donald E. Stephens Convention Center - Chicago, IL
2016-05-17
Emcee & Moderator
Channel Transitions Philadelphia Philadelphia, PA
2016-06-02
Secrets To A Candid Work Culture
RetailNOW 2016 Dallas, TX - Gaylord Texan Resort & Convention Center
2016-08-02
Two Words: Two Terrible, Horrible, No Good, Very Bad Words
RetailNOW 2016 Dallas, TX - Gaylord Texan Resort & Convention Center
2016-08-03
VARTECH NATION Industry Panel
VARTECH 2016 Atlantis Paradise Island - Nassau, Bahamas
2016-09-13
Retaining & Hiring Talent In A Changing Market
VARTECH 2016 Atlantis Paradise Island - Nassau, Bahamas
2016-09-13
Surefire Growth Strategies For POS Resellers
LavuCon 2016 Albuquerque, NM
2016-10-08
8 Time-Tested Rules For Hiring & Retaining Salespeople (Rule 6 Almost Started A Fistfight)
LavuCon 2016 Albuquerque, NM
2016-10-08
Secrets To A Candid Work Culture
LavuCon 2016 Albuquerque, NM
2016-10-08
Don’t Trust Your Gut: 9 Time-Tested Hiring Rules
The Retail Digest Webinar
2016-10-19
Surefire Growth Strategies For POS Resellers
Auto-Star Reseller Educational Series Webinar
2016-10-26
Secrets To A Candid Work Culture
RSPA Educational Series Webinar
2016-12-07
18 Ways Leading POS Resellers Provide Superior Value to Their Merchants
National Computer Corporation Partner Conference Daytona Beach, FL
2017-03-31
18 Ways Leading POS Resellers Provide Superior Value to Their Merchants
RetailNOW 2017 Paris Hotel - Las Vegas, NV
2017-08-09
Delegate or Die: How Successful Resellers Build Bench Strength
Connect 2017 - An Open Systems Conference The M Resort - Las Vegas, NV
2017-09-13
Critical Thinking Workshop: Build Your Business Backbone in 6 Steps
Connect 2017 - An Open Systems Conference The M Resort - Las Vegas, NV
2017-09-13
VARTECH NATION Industry Panel
VARTECH 2017 Rosen Shingle Creek - Orlando, FL
2017-09-19
Transitioning Your Business to the As-A-Service Model
VARTECH 2017 Rosen Shingle Creek - Orlando, FL
2017-09-19
Surefire Growth Strategies For POS Resellers
RPOWER 2017 Dealer Meeting The Scott Resort and Spa - Scottsdale, AZ
2017-09-28
Emcee & Moderator
Vantiv Smarter Payments Roadshow Boston - Brooklyn - Philadelphia
2017-10-17
Critical Thinking Workshop: Build Your Business Backbone in 6 Steps
Retail Realm 2017 Conference Four Seasons Hotel - Las Vegas, NV
2017-11-13
Emcee & Moderator -- Recurring Revenue Day
RSPA Inspire Conference 2018 Waikoloa Beach Marriott Resort - Kona, HI
2018-01-30
Critical Thinking Workshop: Build Your Business Backbone in 6 Steps
NCR Americas Partner Conference Hilton Atlanta - Atlanta, GA
2018-03-07
Reseller Innovation Panel
NCC Dealer Conference 2018 Westward Look Wyndham Grand Resort & Spa - Tucson, AZ
2018-03-08
Recurring Revenue Recommendations 2018
NCC Dealer Conference 2018 Westward Look Wyndham Grand Resort & Spa - Tucson, AZ
2018-03-08
How Leading POS Resellers Implement Recurring Revenue Products & Services
RSPA RetailNOW 2018 Nashville, TN
2018-08-06
Competitive Selling Advantage
BlueStar's VARTECH 2018 Punta Cana, DR
2018-09-18
What are the Levers of Success in Today's Channel?
RSPA Inspire 2019 Sanibel, FL
2019-02-04
Accountability Workshop
2019 NCC Dealer Conference Weston, FL
2019-03-13
VAR & ISV Secrets to Maximizing Your Vendor Partner Relationships
RetailNOW 2019 Henry B. Gonzalez Convention Center - San Antonio, TX
2019-07-31
Channel Payments Panel
Retail Management Hero Partner Conference 2019 The St. Anthony - San Antonio, TX
2019-08-01
The VAR of the Future is a Total Solution Provider
Toshiba Partner Roadshow Convene - Philadelphia, PA
2019-08-28
Hiring Winners: Best Practices in a Competitive IT Workforce Market
VARTECH 2019 Atlantis - Bahamas
2019-09-16
The VAR of the Future is a Total Solution Provider
Toshiba Partner Roadshow Stubb's BBQ - Austin, TX
2019-09-25
2020 Vision for Grocery Solution Providers
STCR Annual Company Meeting Binghamton, NY
2019-12-13
Emcee & Moderator
RSPA Inspire 2020 Nassau, Bahamas
2020-01-29
Emcee & Moderator
RSPA Canadian Community Conference Toronto (Hockey Hall of Fame)
2020-03-02
Off-Premise Ordering & Delivery Panel
NCC Partner Conference 2020 Colorado Springs, CO
2020-03-13
Retail IT Industry Expert Panel
RSPA Academy Education Symposium Online
2020-08-27
7 Elements of a Successful Cannabis VAR
RetailNOW 2021 Nashville, TN
2021-07-27
Managing Remote Workforces: A Roadmap to the Future of Work
VARTECH 2021 Orlando, FL
2021-10-05
Cannabis - No Growth Puns Here, Only Opportunities!
VARTECH 2021 Orlando, FL
2021-10-05
How the Pros Win in a New Niche (Market Focus: Cannabis)
Inspire 2022 Orlando, FL
2022-01-26
Sample Talks (1)
Hire Like You Just Beat Cancer
Hire Like You Just Beat Cancer teaches hiring lessons, time-tested interview best practices, and recruiting strategies through the perspective of a cancer-surviving executive. "The lessons I learned when cancer knocked me down helped build me up as a hiring manager, and I apply those lessons aggressively every time I interview a potential employee." - Jim Roddy
Style
Availability
- Keynote
- Moderator
- Panelist
- Host/MC
- Author Appearance
Fees
Articles (2)
3 Job Interview Tactics Phony Candidates Can't Handle
Entrepreneur2016-12-23
New hires power the growth of every startup and small business, but how can you tell the difference between a smooth-talking applicant and a superb future employee? Three key techniques separate the fakers from the makers.
3 Steps To Ensure A Candid, 'Know Problem' Culture
Nasdaq2017-02-23
When entrepreneurs ask others where their business is weak, unfortunately, they often fall victim to employees and customers saying there’s no problem. This becomes acuter as your business grows and you hire new employees, and it’s further magnified when you add a layer of management. This three-part solution will ensure you know your thorniest problems.
Social