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Jim Roddy - Jim Roddy CBA (Coach & Business Advisor). Erie, PA, US

Jim Roddy

Keynote Speaker & Author | Jim Roddy CBA (Coach & Business Advisor)

Erie, PA, UNITED STATES

Author of "Hire Like You Just Beat Cancer" and "The Walk-On Method to Career & Business Success"

Media

Publications:

Documents:

Videos:

Audio/Podcasts:

Social

Biography

Jim Roddy works with high-initiative, growth-oriented SMBs to help them uncover their blind spots with customers, employees, and business best practices. Then he applies his 25+ years of business management experience, executive leadership, and industry expertise to help them get better.

For example, one small business owner said that after Jim’s Customer Health Checkup merchant survey and staff Professional Development Workshop he saw significant improvement in his employees and his internal processes, resulting in stronger customer relationships. When Jim conducted a follow-up Customer Health Checkup one year later, that SMB’s customer satisfaction rating jumped 24%.

One of the many software developers Jim works with said his advisory services have been “instrumental helping us to tailor our programs to provide the type of white glove service and support that really makes a difference to our reseller’s bottom line.” A 200-employee software developer said after Jim’s second workshop with their team, “I love when Jim does a workshop with us. It’s so beneficial for our staff to take time to be in this mindset and talk through these things, and it’s great for new hires who may not have had any formal training before. … It’s a really great learning experience. Jim Roddy does a fantastic job!”

Jim’s core purpose is to help companies improve their profits and achieve all their employee-development outcomes at a fraction of the cost of a typical full-time employee.

Areas of focus include: Strategic Business Planning & Execution, Brand Marketing, Complex Change Management, High-Performing Talent Acquisition, Company Infrastructure Creation, Training Development & Facilitation, Client Relationship Management, and Proactive Employee Engagement.

Jim is the Author of Hire Like You Just Beat Cancer (2012) and The Walk-On Method to Career & Business Success (2020).

Industry Expertise (6)

Corporate Training

Computer Software

Talent Management

Staffing and Recruiting

Business Services

Corporate Leadership

Areas of Expertise (4)

Team Building

Business Culture

Hiring Best Practices

Job Interviews

Accomplishments (1)

Best Publishing Companies To Work For (professional)

Jameson Publishing has been named one of the Best Publishing Companies To Work For In The United States by Publishing Executive magazine. Jameson is the only publishing company in the nation to rank in the top 7 of Publishing Executive’s list for consecutive years.

Education (2)

Gannon University: 1992

Gannon University: Communications-English, Communications 1992

Jim graduated with honors from Gannon University in Erie, Pennsylvania, where he was a member of the men’s basketball team for four years and sports editor of the student newspaper for three years.

Languages (1)

  • English

Testimonials (9)

Farrell McKenna, General Manager | STCR

I have heard from a number of employees how much they enjoyed your presentation. One just told me this afternoon that he ordered the book you mentioned on Friday, it arrived on Saturday, and he finished it shortly thereafter. Thank you for your time and for making the presentation very entertaining and relatable to all in the room.

Brian Tuberman, President | STCR

"Thank you for your presentation. You did amazing. Not only did we all enjoy it, but we all got something out of it to help us improve."

Tom Bronson, President/CEO | Granbury Solutions

"Jim is a master of public speaking, and he runs the best panel discussions on the planet. Anyone who has been to a trade show knows that panel discussions can be dull -- but not the panels Jim moderates! He's always prepared and knows how to engage the audience."

Dean Crotty, Chairman | North Country Business Products

“Jim is an excellent presenter. His presentation on hiring best practices has had a substantial positive impact on our business. We use the process and question outline in our business during every interview. Great information, great presentation, and a lot of good information to take back to our business.”

Amber Murdock, Educational Programming Manager | Retail Solutions Providers Association (RSPA)

“What an incredible webinar! Your presentation style is absolutely terrific — it felt as if we were in the room with you, rather than on a webinar, and it was reflected in the attentiveness of our audience. The content was spot-on — and in ways I didn’t anticipate… what you pointed out about hiring, customer relationships, and even employee interaction… these are areas that I know our members hadn’t thought about, but could easily apply — to great effect.”

Mark Olson, President | APG Cash Drawer

“On several occasions I’ve had the privilege of watching Jim facilitate group discussions. He’s done an excellent job of setting up relevant and thought-provoking questions for a broad-based group, giving all participants an unbiased opportunity to provide their input while still keeping the discussions moving forward. Invariably, there are some more serious or perhaps tense moments where Jim has interjected timely humor to lighten the mood. (I thought the crowd was going to die laughing during a discussion on PCI compliance!) I think Jim would do an outstanding job of being a presenter for any reseller community group.”

James & Kelli Stewart, Owners | Advanced Data Systems

“The information Jim has delivered has helped both our business growth and our personal development. Jim is a thoroughly enjoyable and engaging speaker, and the material he presents really hits home. There have been ‘ah-ha!’ moments and notable new skills that have been gleaned from Jim’s presentations. We recently put Jim’s hiring practices to good use with fantastic results. Any conference would benefit from his material and personality. We enthusiastically recommend it!”

Paul Constantine, President | ScanSource POS & Barcoding

“Jim’s experience in specialty technology channels, combined with his broad view perspective of the markets we serve, give him unique insight into the issues facing manufacturers, resellers and distributors. His questions and comments are always insightful.”

Lauren Stark, Education Manager | Retail Solutions Providers Association (RSPA)

“I would strongly recommend Jim Roddy as a speaker. He has his pulse on the issues of the reseller community and knows how to effectively convey this information to his audience. Jim keeps his presentation concise, relevant, and entertaining. He has been a regular presenter on human resource topics at past RetailNOW conventions and received overall ‘excellent’ ratings.”

Media Appearances (2)

How To Hire The Right People With Jim Roddy

Read To Lead Podcast  online

2015-08-28

The Read to Lead Podcast has been a top #10 Business and top #3 Career podcast in iTunes, is an iTunes Essentials podcast (Book Lovers), and has twice been nominated Best Business Podcast. Read to Lead has been featured in Entrepreneur, Inc., SethGodin.com, ChrisBrogan.com, Goins Writer, Social Media Explorer, Nashville Business Journal, the Tennessean, and more.

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Retail Hiring Best Practices with Jim Roddy

RETHINK Retail Podcast  online

2019-11-01

RETHINK Retail covers the evolution of retail in today’s connected world. Join us as we explore the most recent trends and innovations in commerce.

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Event Appearances (80)

What VARs and Vendors Want From Each Other

RSPA Inspire Conference 2008  St. Thomas, VI

2008-01-28

Don’t Trust Your Gut: Time-Tested Job Interview Questions

RSPA RetailNOW 2008  Las Vegas, NV

2008-07-28

Expanding the Collective Industry I.Q.

RSPA Inspire Conference 2009  Aruba

2009-01-26

Time Management for IT Resellers

RSPA RetailNOW 2009  Las Vegas, NV

2009-07-28

Industry Leader Panel Discussion

RSPA RetailNOW 2010  Las Vegas, NV

2010-07-26

Industry Vision Panel Discussion

RSPA RetailNOW 2011  Las Vegas, NV

2011-07-25

Do You Own Your Customers' Entire Environment?

Business Solutions Magazine  Webinar

2011-09-19

Expanding Your Business

Ingram Micro Solutions Partner Invitational  San Diego, CA

2012-05-16

Emcee & Moderator

Channel Transitions Executive Conference 2013  National Constitution Center - Philadelphia, PA

2013-10-07

Hire Like You Just Beat Cancer

2013 Human Resources & Employment Law Conference   Manufacturer & Business Association - Erie, PA

2013-10-11

Emcee & Moderator

Channel Transitions West 2014  Santa Ana, CA

2014-04-29

Emcee

Smart VAR Healthcare Summit  New Brunswick, NJ

2014-05-06

Emcee & Moderator

Channel Transitions East 2014  Boston, MA

2014-07-22

Moderator

Retail Solutions Providers Association Board and Executive Strategy Session   Gaylord Palms - Orlando, FL

2014-08-03

View From The Top Leadership Panel

RetailNOW 2014  Gaylord Palms - Orlando, FL

2014-08-06

Emcee

Smart VAR Healthcare Summit  Chicago, IL

2014-08-21

Social Media: Connecting The Dots

VARTECH  Hyatt Regency - New Orleans, LA

2014-09-18

Panelist

VARTECH  Hyatt Regency - New Orleans, LA

2014-09-18

Emcee & Moderator

Channel Transitions Midwest 2014  Chicago, IL

2014-10-07

Hire Like You Just Beat Cancer

ASCII Success Summit  Atlantic City, NJ

2014-10-22

Emcee & Moderator

Retail IT VAR Of The Future Conference  Las Vegas, NV

2015-05-12

Hire Like You Just Beat Cancer

ASCII Success Summit  Chicago, IL

2015-05-28

Emcee & Moderator

Channel Transitions East 2015  Newark, NJ

2015-06-04

Custom Content 101: Where It Comes From, How It Works, And How It Fills Your Funnel

Webinar  Online

2015-03-10

Emcee

Smart VAR Healthcare Summit 2015  Dallas, TX

2015-08-11

Emcee & Moderator

Channel Transitions Midwest 2015  Chicago, IL

2015-09-24

Emcee & Moderator

Channel Transitions South 2015  Orlando, FL

2015-11-05

8 Time-Tested Rules For Hiring & Retaining Salespeople (Rule 6 Almost Started A Fistfight)

RetailNOW 2015  Gaylord Palms - Orlando, FL

2015-08-04

Marketing Expert Panel

VARTECH 2015 - BlueStar Partner Conference  Coco Cay, The Bahamas

2015-09-15

IT Media Panel

VARTECH 2015 - BlueStar Partner Conference  Coco Cay, The Bahamas

2015-09-16

Emcee & Moderator

Channel Transitions Executive Conference 2015  Chicago, IL

2015-09-24

Emcee & Moderator

Smart VAR Summit: The Age of Intelligence  Philadelphia, PA - Lincoln Financial Field

2015-10-14

Emcee & Moderator

Channel Transitions Executive Conference 2015  Orlando, FL

2015-11-05

Why Most Small Companies Simply Refuse To Grow and What To Do About Yours: Part 1

With E-Myth Author Michael Gerber  Webinar

2015-12-16

Why Most Small Companies Simply Refuse To Grow and What To Do About Yours: Part 2

With E-Myth Author Michael Gerber  Webinar

2016-01-14

Why Most Small Companies Simply Refuse To Grow and What To Do About Yours: Part 3

With E-Myth Author Michael Gerber  Webinar

2016-02-18

Emcee & Moderator

ISV IQ Live! 2016  Santa Ana, CA

2016-02-24

Emcee & Moderator

Retail IT VAR Of The Future  Donald E. Stephens Convention Center - Chicago, IL

2016-05-17

Emcee & Moderator

Channel Transitions Philadelphia  Philadelphia, PA

2016-06-02

Secrets To A Candid Work Culture

RetailNOW 2016  Dallas, TX - Gaylord Texan Resort & Convention Center

2016-08-02

Two Words: Two Terrible, Horrible, No Good, Very Bad Words

RetailNOW 2016  Dallas, TX - Gaylord Texan Resort & Convention Center

2016-08-03

VARTECH NATION Industry Panel

VARTECH 2016  Atlantis Paradise Island - Nassau, Bahamas

2016-09-13

Retaining & Hiring Talent In A Changing Market

VARTECH 2016  Atlantis Paradise Island - Nassau, Bahamas

2016-09-13

Surefire Growth Strategies For POS Resellers

LavuCon 2016  Albuquerque, NM

2016-10-08

8 Time-Tested Rules For Hiring & Retaining Salespeople (Rule 6 Almost Started A Fistfight)

LavuCon 2016  Albuquerque, NM

2016-10-08

Secrets To A Candid Work Culture

LavuCon 2016  Albuquerque, NM

2016-10-08

Don’t Trust Your Gut: 9 Time-Tested Hiring Rules

The Retail Digest  Webinar

2016-10-19

Surefire Growth Strategies For POS Resellers

Auto-Star Reseller Educational Series  Webinar

2016-10-26

Secrets To A Candid Work Culture

RSPA Educational Series  Webinar

2016-12-07

18 Ways Leading POS Resellers Provide Superior Value to Their Merchants

National Computer Corporation Partner Conference  Daytona Beach, FL

2017-03-31

18 Ways Leading POS Resellers Provide Superior Value to Their Merchants

RetailNOW 2017  Paris Hotel - Las Vegas, NV

2017-08-09

Delegate or Die: How Successful Resellers Build Bench Strength

Connect 2017 - An Open Systems Conference  The M Resort - Las Vegas, NV

2017-09-13

Critical Thinking Workshop: Build Your Business Backbone in 6 Steps

Connect 2017 - An Open Systems Conference  The M Resort - Las Vegas, NV

2017-09-13

VARTECH NATION Industry Panel

VARTECH 2017  Rosen Shingle Creek - Orlando, FL

2017-09-19

Transitioning Your Business to the As-A-Service Model

VARTECH 2017  Rosen Shingle Creek - Orlando, FL

2017-09-19

Surefire Growth Strategies For POS Resellers

RPOWER 2017 Dealer Meeting  The Scott Resort and Spa - Scottsdale, AZ

2017-09-28

Emcee & Moderator

Vantiv Smarter Payments Roadshow  Boston - Brooklyn - Philadelphia

2017-10-17

Critical Thinking Workshop: Build Your Business Backbone in 6 Steps

Retail Realm 2017 Conference  Four Seasons Hotel - Las Vegas, NV

2017-11-13

Emcee & Moderator -- Recurring Revenue Day

RSPA Inspire Conference 2018  Waikoloa Beach Marriott Resort - Kona, HI

2018-01-30

Critical Thinking Workshop: Build Your Business Backbone in 6 Steps

NCR Americas Partner Conference  Hilton Atlanta - Atlanta, GA

2018-03-07

Reseller Innovation Panel

NCC Dealer Conference 2018  Westward Look Wyndham Grand Resort & Spa - Tucson, AZ

2018-03-08

Recurring Revenue Recommendations 2018

NCC Dealer Conference 2018  Westward Look Wyndham Grand Resort & Spa - Tucson, AZ

2018-03-08

How Leading POS Resellers Implement Recurring Revenue Products & Services

RSPA RetailNOW 2018  Nashville, TN

2018-08-06

Competitive Selling Advantage

BlueStar's VARTECH 2018  Punta Cana, DR

2018-09-18

What are the Levers of Success in Today's Channel?

RSPA Inspire 2019  Sanibel, FL

2019-02-04

Accountability Workshop

2019 NCC Dealer Conference  Weston, FL

2019-03-13

VAR & ISV Secrets to Maximizing Your Vendor Partner Relationships

RetailNOW 2019  Henry B. Gonzalez Convention Center - San Antonio, TX

2019-07-31

Channel Payments Panel

Retail Management Hero Partner Conference 2019  The St. Anthony - San Antonio, TX

2019-08-01

The VAR of the Future is a Total Solution Provider

Toshiba Partner Roadshow  Convene - Philadelphia, PA

2019-08-28

Hiring Winners: Best Practices in a Competitive IT Workforce Market

VARTECH 2019  Atlantis - Bahamas

2019-09-16

The VAR of the Future is a Total Solution Provider

Toshiba Partner Roadshow  Stubb's BBQ - Austin, TX

2019-09-25

2020 Vision for Grocery Solution Providers

STCR Annual Company Meeting  Binghamton, NY

2019-12-13

Emcee & Moderator

RSPA Inspire 2020  Nassau, Bahamas

2020-01-29

Emcee & Moderator

RSPA Canadian Community Conference  Toronto (Hockey Hall of Fame)

2020-03-02

Off-Premise Ordering & Delivery Panel

NCC Partner Conference 2020  Colorado Springs, CO

2020-03-13

Retail IT Industry Expert Panel

RSPA Academy Education Symposium  Online

2020-08-27

7 Elements of a Successful Cannabis VAR

RetailNOW 2021  Nashville, TN

2021-07-27

Managing Remote Workforces: A Roadmap to the Future of Work

VARTECH 2021  Orlando, FL

2021-10-05

Cannabis - No Growth Puns Here, Only Opportunities!

VARTECH 2021  Orlando, FL

2021-10-05

How the Pros Win in a New Niche (Market Focus: Cannabis)

Inspire 2022  Orlando, FL

2022-01-26

Sample Talks (1)

Hire Like You Just Beat Cancer

Hire Like You Just Beat Cancer teaches hiring lessons, time-tested interview best practices, and recruiting strategies through the perspective of a cancer-surviving executive. "The lessons I learned when cancer knocked me down helped build me up as a hiring manager, and I apply those lessons aggressively every time I interview a potential employee." - Jim Roddy

Style

Availability

  • Keynote
  • Moderator
  • Panelist
  • Host/MC
  • Author Appearance

Fees

0 to 11000

Articles (2)

3 Job Interview Tactics Phony Candidates Can't Handle

Entrepreneur

2016-12-23

New hires power the growth of every startup and small business, but how can you tell the difference between a smooth-talking applicant and a superb future employee? Three key techniques separate the fakers from the makers.

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3 Steps To Ensure A Candid, 'Know Problem' Culture

Nasdaq

2017-02-23

When entrepreneurs ask others where their business is weak, unfortunately, they often fall victim to employees and customers saying there’s no problem. This becomes acuter as your business grows and you hire new employees, and it’s further magnified when you add a layer of management. This three-part solution will ensure you know your thorniest problems.

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