John Naples

President & CEO ENCORE CONSULTING GROUP, INC.

  • San Diego CA

John Naples brings infectious energy, customized content & practical techniques. Your audience will be challenged, equipped and empowered!

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Biography

With over 25 years as a corporate executive, consultant, and entrepreneur, John Naples knows how to challenge the status quo, drive performance and help others reach the next level.

John’s presentations are high-energy, direct, and authentic. Whether it’s personal empowerment or practical training, John unveils proven insights and strategies that yield sustainable change and lasting impact.

Equipped with over 350 presentations under his belt, John will introduce practical solutions that will delight, engage, and equip your audience.

John's clients include AT&T, Johnson & Johnson, Honeywell, SAIC, Six Flags Theme Parks, Oxford University Press, Evergreen Aviation, Georgia-Pacific, MSA, Sourcfire, El Paso Energy, Surefoot, Access America, and Ingenious Med.

Industry Expertise

Manufacturing
Banking
IT Services/Consulting
Information Technology and Services
Telecommunications
Computer Software
Medical Equipment / Supplies / Distribution
Business Supplies/Equipment
Medical Devices
Business Services

Areas of Expertise

Hiring the Best and the Brightest
Building the Entreprenuerial Spirit in Your Organization
Strategic & Tactical Game Planning
Producting & Executing At A Higher Level
Sales Strategy
Coaching for High Performance
Building A Leadership Culture
Empowerment & Motivation
Negotiating
Garnering Customer Loyalty

Testimonials

Regional VP Sales

http://www.msanet.com

MSA Annual Conference

"John Naples really delivered for us! We highly recommend him!

V.P of National Operations

http://www.gemaire.com/

National HVAC Conference

"We were looking for a speaker who wouldn't just "lecture". We wanted a presentation that was interactive and involved the audience. John nailed it! His personable, engaging, and dynamic vibe made others feel comfortable and willing to participate. His use of self-effacing humor combined with excellent content made the talk both entertaining and enjoyable. John customized the presentation to address our unique challenges, products, and culture. Obviously, we highly recommend him."

Vice President of Sales

http://www.plasticolorinc.com/

National Retail Convention

"We evaluated five other speakers/trainers for our event. We were delighted that John delivered the presentation. It was right on target, inspirational, and pragmatic in every way. We won't hesitate to call John again for future events. He's a very gifted communicator and hit it out of the park for us."

Event Appearances

Relationship Selling

RIED Association  Tampa, FL

2012-03-06

Management Excellence in the 21st Century

Blue Grace Logistics  Boston, MA

2012-02-16

Leadership Essentials

National Association of Travel  Dallas, TX

2011-10-14

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Sample Talks

Chill Out, Have More Free Time, and Get More Done

Contrary to popular belief, time management is not the answer to greater productivity. The answer is Energy Management. If our energy is managed properly, our productivity will soar, we'll manage our stress better, and we'll have more free time. In this talk, we'll discovery the real time killers, how to get spiritually aligned, how our physiology impacts our ability to execute, and how to use stress for our benefit.

The New Customer Service Paradigm and Why Nordstrom is No Longer #1

We all know that it costs 5 times more money to acquire a new customer than it does to retain an existing one. This "brass tacks" talk will introduce new approaches to exceed your customer's expectations and foster loyalty. We'll look at Nordstrom, the paragon of customer service, and how they lost their way - and their #1 ranking. We'll explore the 7 essential steps to transforming your culture into a 5-star customer service organization and how to attract customer-centered team members.

The Power of Passion – How Howard Schultz Transformed Starbucks

Passion is the fuel behind any significant endeavor; without it our ability to persevere, focus, and remain energized diminishes greatly. In this talk, we'll take a deep look in to the mind of Howard Schultz, President & Founder, Starbucks. We'll learn how he poured his heart into rebuilding Starbucks to be stronger and brighter. We'll discover his non-conventional view of business, how to transform the leadership culture, and how building a winning team to execute and endure adversity.

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Style

Availability

  • Keynote
  • Moderator
  • Panelist
  • Workshop Leader
  • Host/MC
  • Corporate Training

Fees

$5000 to $7500