Social
Biography
Veteran experience design, creative, and digital business leader. Head of User Experience and Service Design at Walgreens. Responsible for the digital experience on Walgreens.com, our 5-star consumer mobile app, and store team member-facing digital. Also leads the omni-channel Service Design practice, with the mission of improving customer and employee experience across our 9000+ stores.
Industry Expertise
Design
Areas of Expertise
Service Design
Information Architecture
Website Design
E-Commerce
Customer Experience
User Experience
Links
Style
Availability
- Moderator
- Panelist
- Workshop Leader
Fees
$0 to $1000000*Will consider certain engagements for no fee
