generic speaker image
Jon Arnold - J Arnold & Associates. Toronto, ON, CA

Jon Arnold Jon Arnold

Principal | J Arnold & Associates

Toronto, ON, CANADA

VoIP and Beyond - Disruptive Communications Technology Perspectives









Jon Arnold is Principal of J Arnold & Associates, an independent telecom analyst and strategy consultancy based in Toronto, Ontario. The consultancy’s primary focus is providing thought leadership and go-to-market counsel regarding IP communications and disruptive technologies, such as VoIP, mobile broadband, contact centers, telepresence/video, unified communications, SIP trunking, cloud communications, social media and Web 2.0.

He has been consulting about these technologies since 2001, and can be followed on his widely-read Analyst 2.0 Blog, along regular commentary on Twitter and Linked in.
Jon also contributes to other publishers and portals, such as UCStrategies, ADTRAN, Exony, and; speaks regularly at industry events, and is frequently cited in both the trade press and mainstream business press.

Industry Expertise (9)

Market Research

Information Technology and Services


Computer Software

VC and Private Equity

Computer Networking

Social Media


Investment Banking

Areas of Expertise (10)

Cloud Communications


Social Media

Contact Center

Sip Trunking


Mobile Broadband

Hosted Services


Unified Communications

Accomplishments (4)

Ranked in Top 100 of Telecom Blogs (professional)


VoIP Now's rankings for telecom blogs, 2008:

Ranked Top 15 VoIP Blogs, 2009 (professional)

2009-05-01 review of top VoIP blogs: - Top Telecommunications Blogs (professional)


Overall rating of 8.3 merits "great", ranking #16 among 680 blogs in category:

Alltop - Guy Kawasaki's Top VoIP Blogs (professional)

Current 2012 home page:

Education (2)

Schulich School of Business: MBA, Marketing/Organizational Behavior 1984

University of Western Ontario: B.A., Psychology 1981

Event Appearances (3)

Five Trends and Opportunities in the U.S. Telecom Market

IT International Buyers and Global Export Forum  Toronto and Ottawa, ON


SIP Trunking Adoption Update

Know Your Alternatives  Toronto, ON


Renewable Energy Market - Research Highlights

Smart Grid Summit  Los Angeles, CA


Sample Talks (5)

Five Trends and Opportunities in the U.S. Telecom Market

Review of key trends in telecom that are impacting IT buying decisions today. Presentation was for the IT Buyers Forum, hosted by the Ontario Ministry of Economic Development. Forums were held in Toronto and Ottawa, on March 20 and 22, 2012. See Portfolio section to review slides.

State of Canada's Wireless Industry - television interview

Appearance on BNN TV (Business Network News) in Toronto, May 10, 2011. Was interviewed about current developments in the competitive landscape for Canada's wireless telecom sector. Interview runs about 6 mintutes:

Renewable Energy Market, Research Highlights

Presentation given at the Smart Grid Summit, Los Angeles, Oct. 2010. Topic was highlights of a market study co-authored by Jon Arnold along with Zpryme Research. See Portfolio section for PDF of presentation.

SIP Trunking Adoption Update - the Canadian Experience

Overview of the current state of SIP adoption in Canada, along with drivers and holdbacks for businesses, service providers and vendors. Presentation given at the Know Your Alternatives conference, held in Toronto, February 9, 2012. Slides have been uploaded to the Portfolio section.

Optimal Productivity from Your Remote Workforce

Presentation given for a webinar, sponsored by Polycom, Sept. 14, 2011. See Portfolio section for copy of the presentation. Audio can be accessed after registering here from the website:



  • Keynote
  • Moderator
  • Panelist
  • Workshop Leader
  • Host/MC
  • Author Appearance


2000 to 4000 *Will consider certain engagements for no fee