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Juan Manuel Benavent - CV Consulting. Panama, Other, PA

Juan Manuel Benavent Juan Manuel Benavent

Customer Service & Retail Sales Consultant / Speaker | CV Consulting

Panama, Other, PANAMA

Customer Service and Customer Experience Management speaker, trainer and consultant.

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Biography

Proven track record of successes helping companies large and small develop and strengthen a customer-centric culture.
Specialties: Customer Experience, Exceptional Customer Service, Executive Coaching, Appreciative Inquiry, Asset-Based Thinking, Team Building, Leadership, Strategic Planning, High Performance Retail Sales.
Some recent speaking engagements: Technological University of Panama (Panama), Conexus Global (Panama), 5th PMI Congress (Panama), Panama Chamber of Commerce (Panama) FITAC (Medellin, Colombia), Mente e Innovación Global (Bogota, Colombia), Consorcio para la Formación Profesional (Medellin, Colombia), MarcusEvans Conference on Corporate Education (Bogota, Colombia).

Industry Expertise (13)

Talent Management Professional Training and Coaching Hotels and Resorts Consumer Services Apparel/Accessories Management Consulting Hospitality Retail Corporate Training Travel and Tourism Restaurant/Food Service Specialty Retailers Human Resources

Areas of Expertise (10)

Multicultural Counseling and Coaching Team Building Customer Service Training Motivating and Training Leaders Management & Leadership Customer Experience Management Motivating and Inspiring Retail Sales Training Sales Training and Sales Effectiveness Multicultural & Diversity

Education (3)

Universidad de Panama: Bachelor in Science, Economics 1974

University of Illinois at Urbana-Champaign: Professional, Executive Development Program 1983

INCAE/Cornell University: Professional, Restaurant Management 1996

Affiliations (1)

  • Asociación Nacional de Profesionales de Recursos Humanos de Panama

Languages (3)

  • English
  • Spanish
  • Catalonian

Event Appearances (5)

Customer Service Excellence

Camara de Comercio de Panama  Panama

2013-11-27

Leading Multi-generational Teams

4th PMI Congress  Panama

2013-09-26

Customer Experience Management

FITAC  Medellin, Colombia

2013-05-31

Corporate Universities

Consorcio para la Formacion Profesional  Medellin, Colombia

2012-04-19

Developing High-Potentials

MarcusEvans Conference on Corporate Education  Bogota, Colombia

2012-06-14

Style

Availability

  • Keynote
  • Panelist
  • Workshop Leader
  • Corporate Training

Fees

500 to 3500 *Will consider certain engagements for no fee
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