Juan Manuel Benavent
Customer Service & Retail Sales Consultant / Speaker | CV Consulting
Panama, Other, PANAMA
Customer Service and Customer Experience Management speaker, trainer and consultant.
Media
Photos:
Biography
Proven track record of successes helping companies large and small develop and strengthen a customer-centric culture.
Specialties: Customer Experience, Exceptional Customer Service, Executive Coaching, Appreciative Inquiry,...
Industry Expertise (13)
Talent Management
Professional Training and Coaching
Hotels and Resorts
Consumer Services
Apparel/Accessories
Management Consulting
Hospitality
Retail
Corporate Training
Travel and Tourism
Restaurant/Food Service
Specialty Retailers
Human Resources
Areas of Expertise (10)
Multicultural Counseling and Coaching
Team Building
Customer Service Training
Motivating and Training Leaders
Management & Leadership
Customer Experience Management
Motivating and Inspiring
Retail Sales Training
Sales Training and Sales Effectiveness
Multicultural & Diversity
Education (3)
Universidad de Panama: Bachelor in Science, Economics 1974
University of Illinois at Urbana-Champaign: Professional, Executive Development Program 1983
INCAE/Cornell University: Professional, Restaurant Management 1996
Affiliations (1)
- Asociación Nacional de Profesionales de Recursos Humanos de Panama
Languages (3)
- English
- Spanish
- Catalonian
Event Appearances (5)
Customer Service Excellence
Camara de Comercio de Panama Panama
2013-11-27
Leading Multi-generational Teams
4th PMI Congress Panama
2013-09-26
Customer Experience Management
FITAC Medellin, Colombia
2013-05-31
Corporate Universities
Consorcio para la Formacion Profesional Medellin, Colombia
2012-04-19
Developing High-Potentials
MarcusEvans Conference on Corporate Education Bogota, Colombia
2012-06-14
Style
Availability
- Keynote
- Panelist
- Workshop Leader
- Corporate Training
Social