Kathleen Iacocca, PhD

Associate Professor of Management & Operations | Villanova School of Business Villanova University

  • Villanova PA

Kathleen Iacocca, PhD, is an expert on supply chain management, business analytics and optimization, with a focus on healthcare industries.

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2 min

Supply Chain Disruption Continues Due to the Pandemic

During the pandemic, the global supply chain began experiencing major disruptions. Kathleen Iacocca, PhD, an associate professor of management and operations in the Villanova School of Business, says that this issue is currently more severe than at the beginning of COVID's spread. Per the professor, the supply chain relies on effective forecasting, inventory control and logistics of supply and demand. At the start of the pandemic, the supply and demand scale became off-balance due to panic purchasing. Today, one reason it's much worse is that the supply went down. "You can try and push supply back up, which is what President Biden is doing with having ports operating 24/7. [But] Costco or Target can make as many phone calls as they want to Hasbro asking for Barbies, and if they don't have them, they can't just wave a wand and get them," says Dr. Iacocca. One option, if there's an imbalance, is to push demand down. "As a retailer, you can raise prices. That will help bring the supply and demand into a balance until the logistics part can catch up," says Dr. Iacocca. "But that can lead to dangerous issues. The people that can afford things are going to continue buying product, and it will exaggerate the differences in socioeconomic status." Dr. Iacocca predicts, with the upcoming holiday season, supply will simply not be able to meet demand. "In a normal world, retailers can forecast and build up inventory. In the future, demand will continue to go up while the supply doesn't get any larger and will just increase the gap between the two." In the meantime, small businesses can expect challenges. "If there's a short supply of lumber, Home Depot can afford it more than Mom and Pop's Lumberyard. Raising prices are a risk for those that can't necessarily afford things, but also the small businesses," says Dr. Iacocca. Ultimately, Dr. Iacocca predicts that supply could catch up with demand by March (at the earliest), depending on two things: "First, that the labor force doesn't remain as is. If you're playing the game of catchup, you’re working overtime. Second, you’re counting on factories not shutting down again because of COVID. March is the assumption that you have the means—and you just need the time and a period where demand does not continue to go up."

Kathleen Iacocca, PhD

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Areas of Expertise

Business
Operations Management
Supply Chain Management
Pharmaceutical Industries
Pharmaceutical Drug Pricing
Healthcare Industry
Healthcare Economics and Policy
Applications in Healthcare
Business Analytics
Analytics Applications

Biography

Dr. Kathleen Iacocca is adept at explaining the complexities of the U.S. healthcare economy and pharmaceutical drug pricing system in a way that provides clarity and understanding for her audience. Her research primarily centers on the healthcare industry, with specific focus on supply chains and optimization. She also more generally completes research in operations and analytics.

Education

Rutgers University

PhD

The University of Scranton

MBA

The University of Scranton

BS

Select Accomplishments

Recipient, Emerald Literati Network Award for Excellence

2016
Selected by the editors of the International Journal of Quality & Reliability Management for the paper "Improving the Quality of Environmental Management: Impact on Shareholder Value."

Second Place, INFORMS Annual Case Competition

2015
Presented case at the INFORMS Annual Meeting in Philadelphia.

Recipient, Emerald Literati Network Award for Excellence

2014
Selected by the editors of the International Journal of Pharmaceutical and Healthcare Marketing for the paper "Resell Versus Direct Models in Brand Drug Distribution."

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Affiliations

  • Data Analytics, Statistics and Operations Consultant, Fortune 50 Company
  • Member, Institute for Operations Research and Management Science (INFORMS)
  • Member, Decision Sciences Institute (DSI)
  • Member, The Association for Operations Management (APICS)

Select Media Appearances

Amazon Delivery Drivers in Skokie, Six Other Facilities Go on Strike: "We're the Ones Who Move the Packages Every Day"

Chicago Tribune  

2024-12-19

Kathleen Iacocca, a supply chain expert and associate professor at the Villanova School of Business, said the impact of the Amazon delivery strike may initially be limited to the immediate areas near the seven facilities where drivers have walked off the job... But if the strike gains traction and spreads to other Amazon facilities, with a large number of drivers joining the walkout, the company and its customers could begin to feel some pain in the weeks ahead. "Once we hit over a certain threshold, Amazon is going to start to sweat," Iacocca said.

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How the Dockworker Strike Could Impact the Philadelphia Region

NBC 10  

2024-10-01

With the first dockworker strike on the East Coast in almost 50 years now underway, experts and consumers in the Philadelphia area and beyond are preparing for the possible impact... Dr. Iacocca told NBC 10 that consumers won't feel the immediate impact, but prices will go up if the strike lasts longer than a month, especially for items like seafood, electronics, cars and medications.

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Baltimore Bridge Collapse Raises Questions About Safety Around Philly-Area Bridges

6 ABC  

2024-03-27

While Philadelphia may not be as vulnerable to a bridge collapse, its waterways will still feel the impacts from Baltimore. "Consumers are perhaps going to see that there's a delay in products," shared Villanova University's Kathleen Iacocca.

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Select Academic Articles

Why Brand Drugs Priced Higher Than Generic Equivalents

International Journal of Pharmaceutical and Healthcare Marketing

Kathleen Iacocca, James Sawhill, Yao Zhao

2015

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The Point of Purchase Decision in a Supply Chain With Value-Added Reselling

International Journal of Production Research

Kingsley Gnanendran, Kathleen Iacocca

2015

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Resell Versus Direct Models in Brand Drug Distribution

International Journal of Pharmaceutical and Healthcare Marketing

Kathleen Iacocca, Yao Zhao, Adam Fein

2013

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