Highly motivated and strategically-focused leader with proven strengths in spearheading transformational change, strategic project delivery and top results, combined with over 25 years of experience in financial services, including 13 years of executive leadership.
Recognized for successfully implementing creative approaches to significantly enhance the customer experience, achieving positive financial results. Provided inspiration and mentoring to unlock individual talent and develop a high performing and cohesive team to its full potential in order to drive change.
• Strategically led challenging and complex situations through innovative and cost effective solutions
• Proven track record gaining internal and external stakeholder support necessary to drive transformational change aligned to strategic outcomes
• Built a consistent culture of continuous improvement and increased efficiency as business sponsor utilizing Six and Lean Sigma Methodology
• First Canadian to receive the honour of “Women in Insurance Leadership Awards, Notable Achiever”, and held numerous board and chair positions
Industry Expertise (3)
Areas of Expertise (4)
Property and Casualty Insurance
Customer Engagement & Retention
Ryerson University: B.B.M., Marketing
Insurance Institute of Canada: Fellow, Chartered Insurance Professional, Insurance and Risk Management 1996
Media Appearances (3)
New insurance coverage for shared travel accommodations
Canadian Underwriter online
“Travel behaviours are shifting quickly and we are seeing an increased reliance on shared accommodations when it comes to travel bookings,” said Kellee Irwin, vice president of Orion Travel Insurance. “This was a gap that we saw needed to be filled to ensure that our insureds would be covered.”
Kellee Irwin speaks to CTV about motorcycle safety
CTV News Channel tv
As Chair of the Motorcyclists Confederation of Canada, Kellee Irwin speaks to CTV News about motorcycle safety.
ICBC VP lives motorcycles
Motorcycles have been in Irwin’s blood since she was five years old growing up in Cornwall, Ontario.