Kevin James brings a wealth of knowledge and skills to the Oculus team of consultants. After attending College Saint-Charles-Garnier, Memorial University and the University of Quebec, Saunders gained practical experiences in Human Resources, Marketing, Hospitality/Hotel Sales and Operations. Kevin James continues to grow has he completes his Masters degree in Organizational Change. The combination of these components allows for a progressive understanding and consideration of business operations. Saunders worked with such companies as Signature Worldwide/Canada, Pan Pacific Hotels, Delta Hotels, ADT Security, Diaz Perez & Associates South America. A seasoned world traveler, Saunders has worked in South America, North America & Asia, during which time he has conducted over hundreds of speaking engagements & seminars. He currently resides in Vancouver, British Columbia, Canada.
Industry Expertise (3)
Training and Development
Hotels and Resorts
Areas of Expertise (3)
Signature Training (professional)
Trained and well-versed in the Signature Worldwide Training programs.
Instructional Designer (professional)
Added instructional design skills by learning Photoshop, Illustrator, In-Design & Dreamweaver. With these skills I am able to create professional & visually appealing training session support tools
York St. John College: Masters, Organizational Development 2012
College St Charles Garnier: French 1997
Memorial University of Newfoundland: Science Studies 2002
Université du Québec à Trois-Rivières: French 2000
Event Appearances (6)
Conducting an Impressive Sales Walk About
Hotel Sales Training Red Deer
Handling Incoming Requests The First Time
E-learning by Oculus Online
Coping With Stress On The Job
Fort McMurray Hotel Training Fort McMurray, Alberta
How to Sell a Cupcake
Cupcake Sales Training Vancouver, British Columbia
Leading the Generations
Western Canada Ramada Association Conference Calgary, Alberta
Increasing Satisfaction In A Tough Economy
Western Canadian Hotel & Resort Investment Conference Vancouver
Sample Talks (1)
Taking a reservation call is more than just a series of magic steps that will ensure that your caller will say yes. You can create a moment of magic, but it is important that customers hang up the telephone with the right impression. An impression that will last and keep them coming back to your business.
Understand how to make a connection with your customers even within a 2 minute telephone call. Ensure that even your shortest of interactions make the biggest impression!
- Workshop Leader
- Corporate Training