Dr. Kirk Wakefield is the Edwin W. Streetman Professor of Retail Marketing and executive director of Sports Sponsorship & Sales at Baylor's Hankamer School of Business. His research in retailing covering more than two decades focuses primarily upon sports psychology, team sports marketing, entertainment marketing, and fan and consumer response to pricing and promotional tools. He has conducted fan research in almost every venue in sports including the NBA, NFL, MLB, MLS, NHL, and NASCAR.
Wakefield developed the Sports Sponsorship & Sales program and its advisory board of over 95 members from major league teams, leagues, and corporate partners. He also founded and serves as publisher & editor of The Baylor S3 Report (www.baylors3.com), the industry-leading publication featuring best practices in sports sales and marketing written by the sports industry for the industry. His consulting work includes sponsorship metrics for a wide variety of professional sports franchises and global brands.
His research has been published articles in the Journal of Marketing, Journal of Consumer Research, Journal of Retailing, Journal of Academy of Marketing Science, Journal of Advertising, and the Journal of Advertising Research, among others. He is on the Editorial Review Board of the Journal of Sport Management and serves as a Consulting Scholar for Y&R’s BAV Consulting. Wakefield is the author of Team Sports Marketing, now widely used in universities nationwide and available online at www.teamsportsmarketing.com.
Wakefield received his bachelor's degree in business administration in 1980 from Southwest Baptist University, his master's degree in business administration from Baylor in 1981 and his doctoral degree from Saint Louis University in 1991.
Wakefield has been interviewed by numerous media including The Huffington Post, Christian Science Monitor, USA Today, Sports Business Daily, Atlanta Journal Constitution, Sacramento Bee, San Antonio Express-News, Baltimore Sun, Kansas City Star, Milwaukee Journal Sentinel, Detroit News, Fort Worth Star-Telegram, Los Angeles Times, and Chicago Tribune, among others.
Industry Expertise (3)
Areas of Expertise (6)
Saint Louis University: Ph.D., Business Administration 1991
Baylor University: M.B.A., Business Administration 1981
Southwest Baptist University: B.A., Business Administration 1980
- CRM Steering Committee, SEAT Consortium
- Academy of Marketing Science
- American Marketing Assocation
Media Appearances (4)
NFL TV Ratings: Why People (Won't) Watch
Kirk Wakefield, Ph.D., The Edwin W. Streetman Professor of Retail Marketing and executive director of Sports Sponsorship & Sales at Baylor's Hankamer School of Business, penned this Forbes column about the changing NFL viewing landscape. “Sports teams once thought increasing broadcast access might cannibalize attendance. The reality is increased exposure and access increase the overall fan base and may have no effect at all on attendance,” he wrote.
Study finds Walmart.com closing the price gap with Amazon
Consumer Affairs online
Baylor professor Kirk Wakefield, Ph.D., professor and holder of the Edwin W. Streetman Professorship in retail management, is quoted in this story about a study which shows that Walmart has made dramatic progress this year in closing the online price gap with Amazon, giving consumers more low-price options. “Walmart is able to compete with Amazon because they already have huge market penetration, can stock inventory for large-scale distribution and have already been actively refining their online order systems,” Wakefield said.
BU professors study passion-driven sports media
Baylor Lariat online
Social media use during sporting events is completely driven by passion, which is different than excitement over the sporting event, according to a study done by Baylor professors,
“When we say passionate, we mean you devote your heart, mind, body and soul,” said Dr. Kirk Wakefield, executive director of the Center for Sports, Sponsorship and Sales at the Hankamer School of Business. “The question is: to what extent can you live without it? You can say you love something, but you aren’t really passionate about it unless you allot time to spend with that person or that thing, so we measured how much time is prioritized to measure NASCAR in this case.”
Is There Room for Sports to Get Even More Commercialized?
The Atlantic online
Sponsorships came into their own as communications technologies evolved, and in 1922, AT&T became the first corporate sponsor of a game broadcast on the radio. “When games began being broadcast on radio and then TV, then the opportunity for sponsorships took off,” says Kirk Wakefield, a professor of retail marketing at Baylor University.
“Today,” Wakefield adds, “the media deals are one of the primary sources of revenue for sports properties, with the broadcast companies and the properties selling ad time to sponsors. Without sponsors—‘This game is brought to you by…’—we wouldn’t have games to watch, so it’s funny when anyone complains about sponsorships.” This is how sponsorships proceeded for much of the 20th century: Professional sports leagues needed money, so companies gave it to them, usually in exchange for the occasional commentator shout-out or some stadium signage.
Web designers often advise online retailers against incorporating background music on websites. However, the effect of music in brick-and-mortar retail settings has generally been found to be favorable. The research on the effects of music has been mixed. Our study aims to examine whether congruent music on the website homepage influences online consumers. Using the responses of 290 visitors to two different commercial websites, we test the influence of background music on consumers’ arousal and pleasure perceptions. The results indicate congruent background music on a website's homepage will generate positive affective responses of arousal and pleasure within users, and will enhance users’ perceived usefulness and perceived enjoyment as well. The findings reveal the effects of respondent’ affective responses to the music differed by gender. Website music produces significant affective and cognitive responses in high web skill/low web challenge users and explains more of website enjoyment.
The purpose of the paper is to review the contribution of the paper, “The Importance of Servicescapes in Leisure Service Settings” to the discipline and to offer directions for further research and developments in the research area.
Social media technologies are described as an ensemble IS artefact composed of technical, informational and relational subsystems that interact distinctly according to the context of use. With an emphasis on these dimensions, we build a conceptual framework to examine the influence of user affect and passion for an activity on social media networks, specifically Facebook and Twitter. The research model is based on Affective Events Theory and tested using the responses of 328 attendees of a National Association for Stock Car Auto Racing (NASCAR) event. The results indicate that excitement may not be sufficient to motivate content creation and sharing activities in social media. However, in the context of a meaningful event, excitement interacts with user passion to facilitate social media use. One strategic insight is the knowledge that user (or customer) passion is a condition favorable for social media engagement, representing a lucrative opportunity for organizations to meaningfully engage with consumers.
Passion drives sport consumption, but we lack valid relevant measures of passion. The results of two studies provide evidence of a reliable and valid multiple-item passion scale that may be used in the study of sports-related consumption behavior. In Study 1 a multi-item fan passion scale was compared with established social identification fan classification scales to provide evidence of discriminant and predictive validity. Because the passion scale outperformed other relevant fan classification measures, in Study 2 the fan passion scale was compared with current single-item measurement practices employed by National Football League and Major League Baseball teams, and some academics, to classify fans. Findings confirmed the veracity of the multi-item passion measure over categorical and interval fan avidity measures used by leagues and syndicated research providers. Taken together, the studies validate an accurate measure of fan passion that may be used to segment and predict fan behaviors, including consumption of traditional media (television, radio, news, and the team’s website) and consumption of the team’s official social media outlets.